April Ridgeway

pqwriting@gmail.com

Qualifications

4.0 in two graduate-level grammar courses, Advanced Grammar and Grammar for Teachers
Proficiency with APA, MLA, Harvard, and in-house style guides with ability to quickly learn new styles
Experience offering substantive, stylistic, and copy-editing support for multilingual writers
Offers document design support through application of Gestalt principles for multiple publication formats
Specializing in instructions and procedures, style compliance, and business and technical documentation


Education

M.A. English: Rhetoric and Technical Communication

2013
Eastern Washington University, Cheney, WA
Certificate in the Teaching of Writing, Phi Kappa Phi International Honors Society,

GPA 3.99/4.0
Relevant Coursework
Proposal Writing
Document Design
Computer Graphics
Instructions and Procedures
Technical Editing
Modern Grammar/Grammar for Teachers
Idaho Teaching Certificate: Secondary Education

2010
University of Idaho, Moscow, ID
B.A. Spanish

2007
University of Idaho, Moscow, ID
Bilingual Spanish/English, Gilman International Scholar Spring 2007: Quito, Ecuador


Employment
English Instructor | Alfaisal University, Riyadh, Saudi Arabia
Collaborated with faculty in cross-functional academic committees to brainstorm,
problem-solve, and redesign academics for the University Preparatory Program
Advised freshman students on adapting to college life and created concrete,
actionable plans to ensure student success
Consulted with administrative team to support creation, revision, and editing of
procedural documentation and faculty handbook
Writers Center Responder | Eastern Washington University, Cheney, WA
Assisted approximately 12 students weekly in developing and revising documents,

including career materials
Developed materials for and led 2 student workshops featuring advice for
developing posters, presentation materials, and public speaking skills
Worked collaboratively with Writers Center team to improve outreach, visibility of
services, and project management
Heritage Naturals Sales and Marketing Manager | Heritage Naturals, Colville, WA
Created all marketing materials for Heritage Naturals using Illustrator, In Design,
and Photoshop, including company logo, branding, product bags, signage, and
flyers
Consulted with clients to identify product needs and initiated company changes to
meet those needs by changing product offerings, customizing service, and providing
client education to help upsell products
Increased company client base from 6 clients to over 20 retail outlets and restaurant
vendors

2014

2014

2013-2014

Employment, cont.

Instructor of Record | Eastern Washington University, Cheney, WA

Coordinated with 9 professors and 8 interns to teach a 300 student, hybrid
online/lecture Introduction to Literature course for 2 quarters
Led community partner/student teams to identify community needs, forming action
plans, conducting user analysis tests, and developing project solutions
Facilitated student workshops and conferences to improve writing skills, document
design, and style compliance for 2.5 years

2011-2014

Classroom and Volunteer Experience

Practice, Theory, and Pedagogy | Eastern Washington University, Cheney, WA
Developed new marketing materials using Illustrator and Publisher for paper and
web distribution for Feed Cheney nonprofit, including redesigning company logo
and offering critique and recommendations for company website and newsletter
Graduate Research Network | Eastern Washington University, Cheney, WA
Conceived, advertised, and organized new workshop series on campus for graduate
student writing, including developing and pitching proposal to EWU Writers
Center, soliciting and securing faculty involvement, securing venue, designing and
distributing advertising materials, and hosting workshops
Technical Editing | Eastern Washington University, Cheney, WA
Researched, tested with users, and published style guide and document template for
independent knitting pattern designers
Instructions and Procedures | Kaiser Aluminum, Spokane, WA
Collected data on effectiveness of institution-wide procedures documentation,
identified areas for improvement and possible changes, and presented findings to
stakeholders at Kaiser Aluminum, Trentwood facility
Proposal Writing | Eastern Washington University, Cheney, WA
Consulted with Sterling-Moorman House Foundation to research grant
opportunities and collaborate with team members to write and present grant
proposal for project funding

2013

2012-2013

2012

2012

2012

Freelance Experience
Technical Editing | Independent Designers
Works closely with clients to identify individual needs to support pattern development,
offer Subject Matter Expert support on industry standards, software, and document design,
and grade, edit, and chart knitting and crochet patterns for independent publication
Career Documents | Individual Job Searches
Supports individuals in identifying job postings, developing resumes, CVs, and cover
letters, and developing and maintaining online profiles through social media
Manuscript Editor | Mr. Bob Wilkinson, Spokane, WA
Consulted with Vietnam veteran to transcribe and substantially revise war memoir
including offering suggestions for content, tone, document design, and publication
opportunities
Stylistic Editor | Dr. Christopher Kirby, Cheney, WA
Ensured compliance with publishers style guide by researching and learning new style,
then checking and correcting in-text and bibliographic citations for 300-page philosophy
anthology under restricted timeline of 2 weeks

April Ridgeway | Page 2

2013-2015

2012-2015

2014

2013