Total No.

of Pages:

5699

Register Number:
Name of the Candidate:

B.B.A. DEGREE EXAMINATION May 2014

(FIRST YEAR)
(PART III)

150 / 530: MANAGEMENT PROCESS AND ORGANISATION THEORY

[Including B.B.A. (Computer Applications) & B.B.A. Tamil Medium]
Time: Three hours

Maximum: 100 marks

SECTION - A

1.

(10 2 = 20)

Define any TEN of the following:

a) Administration
b) Informal group
c) Division of work
d) Policy
e) Planning
f)

Departmentation

g) Span of control
h) Communication
i)

Manpower planning

j)

Authority motivation

k) Motivation
l)

Management audit.
SECTION B
Answer any FOUR questions

2.

What are the five major functions of management?

3.

State the nature of planning.

(4 10 = 40)

2
4.

Differentiate between authority and responsibility.

5.

Leaders are born, not made. Comment on it.

6.

Discuss the basic principles of delegation.

7.

What are some of the advantages of budgetary controls?

SECTION C
Answer any TWO questions

(2 20 = 40)

8.

Describe contribution of H.Fayol to management thought.

9.

Discuss centralisation decentralisation issue with its pros and cons.

10. Discuss Maslows hierarchy of needs. Point out how it can be used to motivate
middle level managers.
11. What are the various types of managerial controls?

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