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5655

Register Number:
Name of the Candidate:

B.B.A. DEGREE EXAMINATION, 2013


(FIRST YEAR)
(PART III)

150/530: MANAGEMENT PROCESS AND ORGANISATION THEORY


(Including B.B.A. (Computer Applications))
December]

[Time : 3 Hours
Maximum : 100 Marks

1.

SECTION A
Define any TEN of the following:
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
(l)

2.
3.
4.
5.
6.
7.

8.
9.
10.
11.

(10 2 = 20)

Organisational chart.
Authority.
Line organisation.
Management Audit.
Administration.
Informal group.
Controlling.
Policy.
Strategy.
Departmentation.
Leadership.
Communication.

SECTION B
Answer any FOUR questions.
Differentiate between authority and responsibility.
What are the five major functions of management?
What are some of the advantages of budgetary controls?
What is the contribution of Henry Fayol to the management process?
Leaders are born, not made Comment on it.
Compare and contrast the Maslow and Herzberg motivational models.

(4 10 = 40)

SECTION C
Answer any TWO questions.
(2 20 = 40)
Explain the directing function of management in a critical sense and analyse some of the principles
of the directing function.
Do you agree that planning is a bridge between the present and the future? If so, why?
What are the various types of managerial controls?
Discuss centralisation decentralisation issue with its pros and cons.

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