Total No. of Questions : 5] SEAT No.

PA-4336 [Total No. of Pages : 2

[5946]-1002
M.B.A.
GC-02 : ORGANIZATIONAL BEHAVIOUR
(2021 Pattern) (Semester - I) (102)

Time : 2½ Hours] [Max. Marks : 50

Instructions to the candidates :
1) All questions are compulsory.
2) Each question carries 10 marks.
3) Figures to the right indicate full marks.

Q1) Answer any Five : [10]

a) What are the major behavioural science disciplines that contribute to
OB?
b) Name the five models of OB.
c) What are the five components of Emotional Intelligence?
d) Give two examples of intrinsic motivators and two of extrinsic
motivators.
e) Write any four factors affecting group work effectiveness.
f) State two advantages and two limitations of cohesive groups.
g) Name any two sources of conflict at work.
h) State any four reasons why people resist change.

Q2) Answer any Two : [10]

a) Explain any two errors in perception with suitable examples.
b) Explain Porter Lawler model of motivation.
c) Explain Kurt Lewin's three stage model of change

P.T.O.
Q3) a) What are group level stressors and what is their impact on absenteeism
in organisations? [10]
OR
b) What would be the advantages and disadvantages of having a
subordinate who is high on 'Self Monitoring'? [10]

Q4) a) How do traditional assumptions of conflict differ from the modern

assumptions? [10]
OR
b) Which challenges of OB is the industry currently facing? [10]

Q5) a) With the help of Herzberg's theory of motivation, explain how you
will motivate a person who is very intelligent and analytical but getting
bored working on the job of data entry. [10]
OR
b) What are the 3 types of transactions in TA? Explain with an example
complementary transactions and why they are useful for effective
organizational working. [10]

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