SERVICE BLUEPRINT OF 100 YEN SUSHI

HOUSE
Arrival at
100 Yen
Sushi
House

E
V
I
D
E
N
C
E

Exteriors
gg
Interiors
Ambience
Welcome

Check
the
availabili
ty of

Dcor
Arrangem
ent of the
seats

Served
tea,
chopstick
s etc.

Presentati
on Items
served
Appearan
ce of

Observe
various
dishes to
choose
from

Dishes
Presentati
on of the
dishes

Collect
your
order

Payme
nt of
the bill

Leave
the
counte
r

Ease of
collection

Ease of
payment
Cashiers
behaviour

Worker
appearan
ce and
attitude

Line of
Interaction------------------------------------------------------------------------------------------------------------

Welco
me
with
Iratsai
C
o
n
t
a
c
t

Arrang
e the
seats

Serve
initial
appetiz
ers

Visible
E
m
Invisible
p Visibility
l
Get the
o
appetiz
y
ers
e
e
s

Keep
note of
the
dishes
floated

Help in
deliveri
ng food

Process
bill

Line of
Order
to the
Kitchen

Line of Internal interactions

Prepare
food

Say
Good
Bye