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Body Language


Body Language

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OK
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The
Hands

Gesture

A circle with ones


thumb and
index finger

Country

Meaning

Most countries

OK

Japan

Money

France

Zero

Germany

Brazil

Rude
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Build a close relationship with the guests
within 5 seconds.

Forward lean shows you are listening to the guest and


interest in the topic.

Tidy and professional grooming shows your respect to


the guests.

Nodding the head (with eye contact and a smile) shows


that you have seen the guests and welcome and you
will attend to them in a minute.
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A-B

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AB

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1234

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