Instructions for failed transactions for Fee Confirmation

While making online payment for confirmation fee in case your credit/debit
card or bank account is charged but the Fee Receipt is not generated then
following steps must be followed for fee reconciliation:

1. Please send an email to upsee.helpdesk@uptu.ac.in with a subject line as

FAILED TRANSACTION with your
a) Roll Number
b) Name
c) Transaction ID generated by the NIC
d) Bank Transaction ID
e) Date and time of Payment

We will verify the payment made with our Bank Records and in case
it is found that
(i) You have made the payment and it is available with our bank
records then a confirmation mail will be sent and your seat will
be deemed to be confirmed.
(ii)

Your payment is not available with our Bank Records then you
will be informed about this and then YOU SHOULD
IMMEDIATELY MAKE ANOTHER PAYMENT.

(iii)

Any payment has been inadvertently deducted by the Bank

then it will automatically be refunded into the same account
from where the payment was made.