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  • Iii Semester B.B.M. Examinatiqn, Nov./Dec. 2009 (Semester Scheme) Business Management 3.1: Business Communication

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    TEENA PS
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    This document contains exam questions for a Business Management course. The questions cover various topics related to business communication including the meaning of terms like "communis", "informal communication", and "kinesics"; examples of organizational barriers and intuitive listening; descriptions of appraisal interviews, telex, ISDN, and complimentary close; the definition of resume writing and progress reports; questions about procemics; and tasks involving writing about types and sources of information, elements of complaint letters, and responding to a letter regarding status and credit. The final question involves discussing the meaning, importance, and essentials of business reports.

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    soft skills for business

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    bbm3dec2009bcSSB

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    This document contains exam questions for a Business Management course. The questions cover various topics related to business communication including the meaning of terms like "communis", "informal communication", and "kinesics"; examples of organizational barriers and intuitive listening; descriptions of appraisal interviews, telex, ISDN, and complimentary close; the definition of resume writing and progress reports; questions about procemics; and tasks involving writing about types and sources of information, elements of complaint letters, and responding to a letter regarding status and credit. The final question involves discussing the meaning, importance, and essentials of business reports.

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    9 views2 pages

    Iii Semester B.B.M. Examinatiqn, Nov./Dec. 2009 (Semester Scheme) Business Management 3.1: Business Communication

    Uploaded by

    TEENA PS
    This document contains exam questions for a Business Management course. The questions cover various topics related to business communication including the meaning of terms like "communis", "informal communication", and "kinesics"; examples of organizational barriers and intuitive listening; descriptions of appraisal interviews, telex, ISDN, and complimentary close; the definition of resume writing and progress reports; questions about procemics; and tasks involving writing about types and sources of information, elements of complaint letters, and responding to a letter regarding status and credit. The final question involves discussing the meaning, importance, and essentials of business reports.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    DS - 1478

    III Semester B.B.M. ExaminatiQn, Nov./Dec. 2009


    (Semester Scheme)
    BUSINESS MANAGEMENT
    3.1 : Business Communication

    Instruction : Answer should be written completely in English.

    Answerany ten sub-questions. Each question carries 2 marks .


    .

    ,.

    'f.' a) What does 'Communis' mean?

    b) What is 'Informal Communication'


    I

    c) Wllat is 'Waxning' ?
    d) What does 'KINESICS' mean?
    e) What is Matrix Structure?
    t) Enlist organisational'b8triers.

    g) What is intuitive listening' ?


    h) What are 'AppraisalInterviews"?
    i) What do 'Telex' and 'ISDN' mean?
    j) What is 'Complimentary Close' ?
    k) What is 'a Resume-Writing' ?
    1) What are 'Progress ~eports' ?

    ? Give 2 examples.

    4. What do you know of 'PRO?CEMICS' ?

    10. Write a note on information concerning (a) types and (b) sources.
    11. Discuss complaint letters covering (a) elements (b) drafting and (c) occasions.

    13. Pen a letter in reply favourably conveying sound position of the party with status
    and credit.
    14. Discuss at length on business reports as regards its
    a) meaning
    b) importance and
    c) essentials.

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