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Heather Yates

7595 Yacht Club Drive Cumming, GA 30041


hayates@att.net
(678) 983-8964

Objective
To obtain a position in a professional environment where my skills benefit the organization and my desire to benefit colleagues and clients is
fulfilled.
Education
The University of Georgia
Bachelor of Science in Family and Consumer Sciences
Major: Human Development and Family Science
Major GPA: 3.76/4.00; Cumulative GPA: 3.6/4.00
Skills

Proficient using Word, Excel, and Various data software


Experience interacting with children and assisting adults
Experience in independent and group oriented work environments

Work Experience
Butterfly Dreams Therapeutic Riding Program, Inc.
Watkinsville, GA
May 2015- July 2015
Intern,

Work with therapists to develop new therapy material

Assist with volunteer and event coordination

Assist with Development of Volunteers and serve with Board of Directors


Hardin Insurance Athens, GA
August 2013- May 2014
Office Assistant

Organized and updated client personal information and insurance information in company database and personal files

Assisted clients by making individual insurance plans based on client health information

Communicated with clients via phone or email to answer questions about insurance
Port Royale Marina
Gainesville, GA
Customer Service

Assisted customers in scheduling reservations for rental boats and equipment

Conducted financial transactions with customers for rental reservations and merchandise

Prepared reservation paperwork and provided information necessary for a safe rental experience

Volunteer Experience
Performance Learning Center
Athens, GA
Mentor

Aided assigned student in completing assignments, tests, and projects in course

Ensured that student stayed on course and on schedule for assignments

Offered support to student and reported progress or concerns to supervisor

Summer 2012

August 2014- January 2015

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