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QUITbIAN CO DEMOCf?

AT
MARKS. MS
C~rculldion= 1427
WEEKLY
11120/2008 1

BB.B: Tips for problem-free returns


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Ridgzland. Lliss.. Yo\ crnher The BBB serving Mississippi Save receipts. \Tithou[ a receipt,'
2008. - One illthe topcomplaints offers the following tips to make your refund may be equal to the1
receixzd the Better Business the return prccess more pleasant current price of the item in the
Bureaus especially durin: the and hassle-free: storeinstead of thepurchase price.
holidii!s is ihar "the store \yon'[ Check out the store's return Also, the refund may be in the
givt mz rn! m o n q back". policy. The law requires that they form of an in-store credit.
"fifortunarel!. thzy don't have he posted in every business Keep tags, boxes. etc. Be am-are
to." said Bill 1Ioak. Presidenu establishment or online for web that some businesses require
CEO of the 3 l i s s i s s ~ B B B . purchases. restocking fees.
'Tien-rally. \virh a recelpt. you Don't miss the deadline. Be nice. Be polite and firm
car1 rt least fet ;in exchange. But Kormally. during holidays. Relax ifyoucan't make aretum.
companiesaren't oblirated togive rztailers extend the length of their Many stores have a "no return, nc
a refund or exchange at all unless return policies. exchange" policy on itemssold a!
the product is defective or has Pay attention to online return a final sale. So just re-gift thi
been misrepresented." policies. Item.
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