Sardar Patel College of Administration and Management

Bakrol-Vadtal Road, Vallabh Vidyanagar

Managerial Communication
Date: 17/09/2010
Module -1 Test
Total Marks: 20

Q- 1: What is the importance of

communication in the organization? State
and explain the process you need to follow
to
communicate
business
polices.
(10)
Q- 2 What are the cues of non verbal
communication?
Explain
personal
appearance,
movements,
Vocal
techniques with the help of appropriate
example.
(10)
Q- 3: (a) Explain
communication
(06)

seven

of

(b) Difference of Formal and informal

communication
(04)