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  • Supply Network of A Library: Jiayi and Sumit

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    Kusha K Nath
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    The library has a multi-tiered supply chain network involving authors, publishers, editors, vendors, the library itself, teachers, and students. As the librarian, it will be important to ensure proper coordination between all parties, timely delivery of books from suppliers, and a cost-effective inventory. To manage this complex supply network, the librarian will consider reducing the number of intermediaries to lower costs and speed up processing, carefully select reputable suppliers based on various criteria, make books available online through e-procurement when possible, and regularly measure customer satisfaction and sales to monitor performance.

    Original Description:

    Supply Chain

    Original Title

    Supply Chain

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    The library has a multi-tiered supply chain network involving authors, publishers, editors, vendors, the library itself, teachers, and students. As the librarian, it will be important to ensure proper coordination between all parties, timely delivery of books from suppliers, and a cost-effective inventory. To manage this complex supply network, the librarian will consider reducing the number of intermediaries to lower costs and speed up processing, carefully select reputable suppliers based on various criteria, make books available online through e-procurement when possible, and regularly measure customer satisfaction and sales to monitor performance.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    14 views12 pages

    Supply Network of A Library: Jiayi and Sumit

    Uploaded by

    Kusha K Nath
    The library has a multi-tiered supply chain network involving authors, publishers, editors, vendors, the library itself, teachers, and students. As the librarian, it will be important to ensure proper coordination between all parties, timely delivery of books from suppliers, and a cost-effective inventory. To manage this complex supply network, the librarian will consider reducing the number of intermediaries to lower costs and speed up processing, carefully select reputable suppliers based on various criteria, make books available online through e-procurement when possible, and regularly measure customer satisfaction and sales to monitor performance.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 12

    Supply Network of a library

    Jiayi and Sumit

    Question:
    You are the librarian of a wellknown education institute in
    New Zealand. All the students
    purchase their books from the
    library. Explain how well you will
    manage your supply network.

    Supply Chain
    Simple supply chain:

    Publisher

    Supplier

    Library

    Students

    Service
    Provider

    Customer

    Supply Chain
    Multi-tiered supply chain:
    S2

    C2
    S1

    C1

    S2

    C2

    S2

    C2

    S1
    S2

    C1

    C2

    S2
    S1
    S2

    C1

    C2
    C2

    S2=Publisher S1=Vendor P=Library C1=Teacher


    C2=Students

    Supply Network
    Authors

    Publishers

    Editors
    Authorities
    Vendors

    Students
    Teachers

    Library

    Librarians

    The key issues for librarians


    Ensuring proper coordination within
    supply networks.
    Library vs Vendor
    Publisher vs Author
    Library vs student

    Ensuring all the books are received


    and delivered on time.
    Ensuring the inventory is costeffective.

    Managing supply network


    Intermediaries
    Advantages
    Focused expertise
    Local knowledge

    Disadvantages
    Financial cost
    Hard to know which intermediaries are
    credible.

    Managing supply network


    Disintermediation
    Lessen the number of intermediaries
    for reducing the cost and faster
    processing.
    Leads to an effective coordination
    between the suppliers and
    customers.
    Easy to develop supply partnerships.

    Managing supply network


    Supplier selection
    Market reputation
    Price being offered
    Focus on quality
    Timely delivery of books
    One-stop shop

    Managing supply network


    E-procurement
    Making the books available online as
    e-books for readers
    Making provision for e-payment
    Allow the users to access services
    online

    Managing supply network


    Measuring performance
    Survey to know customer satisfaction
    Units of the sales
    Service-level agreement to ensure
    the quality of the books is in
    accordance to the requirement of
    library.

    Reference
    Johnston, R., Clark, G., & Shulver,
    M. (2012). Service operations
    management: Improving service
    delivery (4th ed.). Harlow, England:
    Pearson Education Limited.

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