MANUAL BOOKNG

Manual bookings for DOMESTIC $6.00 - single CC.

Manual bookings for International $10.00- single CC
Manual booking with more than 1 cc - $15.00
This is per PNR. Per Passenger.
1. Check Availability according to passenger/callers preference (simulate flts using Superuser)
2. Book/Sell Flights
3. Price using appropriate Pricing Commands according to correct Star Profile and Commission, if applicable (use Superuser and Contract Types as a guide on proper
pricing command and commission to use)
WPNCBPADT ADULT FARE ADT
WPNCBPSTUXO STUDENT FARE
WPNCBPJCB YOUTH FARE
4. Recap flights and fees/total amount to be charged, if applicable.
Operated by other airlines
Change in Airport
Overnight stay
AM/PM (In the Morning/In the Evening) clarification especially for Chinese customers
Non-air items: insurance, carbon credit, service fees, or promo amounts used
BUILD PNR
5 -SABUETO/MARK
(Passenger has to have an account with us and name should be exactly as it is appearing on the passport)
6. 9BOS-(phone number)-C
change 91000-000-0000 remove 9
7. PE(email address)
8. N*DKMANUALNM
NOTE: FOR UK use DK011022.
9. Secure Flight Info or DOB
3DOCSA/DB/20AUG1982/M/SABUETO/MARK-1.1 (For all other airlines)
4DOCSA/DB/20AUG1982/M/SABUETO/MARK-1.1 (For AA)
10. Ask for CC info including CVV:
5H-CH-FIRST LAST
5H-ADD-ADDRESS
5H-ZIP-NEG OR , NY 100272
5H-*CC12345678910123456MM/YY
5H-TTL-XX.XX (for sumor chargeable amounts) TKT AMNT
Fill in CC/ with CC info
5h-*CC12345678910123456MM/YYCVV
11. price/re-price with correct pricing command and store fare using PQ
12. Create TKT Line
5.TKT xx.xx ADT1 xx.xx
(1 indicating 1 passenger)
13. Create Fare Line
5H-FARE-xx.xx/TAX xx.xx/TOTAL xx.xx
BASE FARE TAX
14. 7T-Line or Autocancel Line according to LTD on PQ
7T-PLS PROC MNl BKNG/DDMMM/AS2
or Autocancel line

81159P/(Autocancel Date in DDMMM format)/{star profile from SUPERTOOL}/NNVER/NNCC/DDMMM/AS2

15. Add Retention Lines
0OTHYYGK1BOS(Retention Date in DDMMM format)-MANUAL BOOKING
16. Save and Queue cmd: 6PER QP/99/11
17. Email the necessary departments
SUBJECT Line: **Urgent** PNR/Manual Booking or Finalize Fail/ZZ/LTD
TO: (Specific Frauds agent currently on duty)(Specific OPs/ticketing agent currently on duty)(Specific HD agent currently on duty)
CC: manualbooking@studentuniverse.com , USticketing@studentuniverse.com
Example email:
Frauds c/o Lycel -- Please check.
OPs c/o Angeli -- Please ticket.
HD c/o JZ -- Please send Terms and Conditions to Passengers Name at Passengers email address.
Terms and Conditions: (include both Airline and Studentuniverse Fee)
Cancellation before departure:
Cancellation after departure:
Changes before departure:
Changes after departure:
Minimum Stay
Maximum Stay
APR(Advance Purchase Requirement) -- if applicable
18. Recap: amount collected FARE IS XX.XX and INSURANCE IS XX.XX and your TOTAL is XX.XX, CANCELLATION AND CHANGE PENALTIES, ITIN.