GISELA A.

ARELLANO GARCIA
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arellano.gisela@yahoo.com

________________________

OBJECTIVE
Seeking a position in an atmosphere that uses my: organizational abilities,
impeccable work ethic, and desire to make a difference.
SKILLS
Bilingual
(English/Spanish)
Highly Organized
Team Player
PROFESSIONAL EXPERIENCE

Proficient in Word, Excel,

PowerPoint
Adaptable
Responsible

Senior Collections Representative

April 2015
Present
Discover Financial Service, West Valley City, UT
April September
o Contact customers that have fallen past due on their account.
o Leave professional messages
o Connect customers to experienced negotiator.
October- Present
o Work with inbound and outbound calls
o Negotiate with customers to come to a shared resolution
o Collect payments
Hospitality Crew Member
March 2015
Carls Jr, West Valley City, UT
Take customers orders
Operate cash registers
Distribute completed orders to customers
EDUCATION
Current Business student
Salt Lake Community College
September 2014 Present

High School Diploma

Granger High School
June 2014

July 2014