Tools for Managing Student FAQs A comparison Matrix

Tools

USP

Moodle
Forum

Students are
familiar with
these.

Moodle
Glossary

Moodle
Database

Multimedia
Message
Boards
(Padlet,
Linoit)
WhatsApp

FaceBook

YikYak

StudySpace
App

Locus of
control
Lecturer

Notifications

Anonymous

Searchable

Designed
for Mobile
No

UoB
Service
Yes

Closed/Open

Yes

Voting/Rating
Questions
Can be enabled

Yes user
sets by forum
subscription

No but some
plugins allow
anonymity

Can categorise
and search
answers to
questions.
Can create a
summary of key
questions/answer
s.
Visually
appealing. Can
embed in Moodle.

Lecturer

No

possible
RSS

No identity
not obvious

Yes

Can be enabled

No

Yes

Closed group unit cohort

Lecturer

No

Yes

Yes

Can be enabled

No

Yes

Closed group unit cohort

Shared

Yes set by
user

Yes student
can choose

No

No

No - App
available

No

Open only to
those who have
the URL

Mobile and good

for small
isolated/private
groups e.g. tutees
or supervision
groups.
Students very
familiar with this
platform.
Mobile,
anonymous and
location specific
so could be
restricted to
campus use only.
Mobile and only
accessible to
University of Bath
students.

Shared

Yes set by
user

No

No

No

Yes

No

Closed
group
created
from
mobile contacts

Student

Yes set by
user

No

Yes

Can Like

No - App
available

No

Closed - by
invitation only.

Student

Yes set by
user

Yes

No

Yes

Yes

No

Closed to
specific
geographic
location

Shared

No

Yes on the
surface.
Authors can be
traced.

No

Yes

Yes but
only
available
internally

Yes

Closed group unit cohort.

but
via

Closed group unit cohort

Tools for Managing student FAQs by Geraldine Jones is licensed under a Creative Commons Attribution-NonCommercialShareAlike 4.0 International License.