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PRESENTATION ON

BUSINESS COMMUNICATION
JUST IMAGINE
AUDIENCE RESPONSE
DEFINITION

Communication is the process by


which two or more people
exchange ideas, facts, feelings or
impression in ways that each
gains a common understanding
of the meanings, intends and use
of message
INTERPERSONAL COMMUNICATION
AT DISTNACE

 A. EARLY METHOD
 B. PAPER AND PRINTING
 C. POSTAL SERVICES
 D. TELEGRPH
 E. TELEPHONE
 F. RADIO
 G. TELEVISION
 H. COMPUTERS
IMPORTANCE
 LARGE SIZE OF ORGANIZATION
 GROWTH OF TRADE UNION
 THE HUMAN RELATION ASPECT
 PUBLIC RELATION ASPECT
 TECHNOLOGICAL ADVANCEMENT
 ADVANCES IN BEHAVIOURAL SCIENCES
PURPOSE
1. ESTABLISHING AND CLEARING GOALS
2.DEVELOPING PLANS
3.ORGANISING HUMAN AND OTHER
RESOURCES
4.SELECTING,DEVELOPING,AND
APPRAISAL
5.LEADING,DIRECTING MOTIVATING
6.CONTROLLING
CHANNELS

FORMAL
INFORMAL
COMMUNICATION

VERBAL NON VERBAL

ORAL WRITTEN BODY LANGUAGE


Barriers
1.Anything that prevents successful
communication from occurring
2.Complex and multi-layered.
3.Can be technical or generated
by the medium used, etc. but:
4.Main problem is human behaviour and
psychology, e.g.
Communication is under way

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