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UPM is providing that all first year students must stay in the college at least one year.
It can be said that most of the time of student spend are in the college. The main
purpose of this survey is to determine the level of satisfaction of facilities in Kolej
Serumpun.

Please tick (¥) in the appropriate space.

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College:
K12 K13 K14 K15 K16

Gender:

Male
Female

Ethnic:
Malay
Chinese
India
Others

Years live in college:

½ year
1 year
2 years
3 years

Level of education:
Degree Master PhD
£s a student of the UPM , please tick based on your satisfaction for the following category.


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Conditions Excellent Good Neutral Poor Very Poor

1 £ppearance of the hostel

2 Condition of the bed

3 Condition of the cupboard

4 Condition of the light and fan

5 Security

6 Comfortability of the room

7 Spaciousness

8 £ppearance of the toilet

9 Conditions of the toilet bowl

10 Conditions of the washbowl

11 Conditions of the bathroom

12 Conditions of the filter

13 £ppearance of the cafeteria

14 Conditions of the chair and

table in cafeteria

15 £vailability of the store


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Conditions Excellent Good Neutral Poor Very Poor
1 Frequent cleaner clean the
toilet
2 Frequent cleaner collect the
rubbish
3 Frequent cleaner swept and
mop the corridor
4 £ttitude of the cleaner
5 £ttitude of the management
staff
6 £ttitude of the security guard
7 £ttitude of the maintenance
workers
8 £ttitude of the hawker
9 The freshness of the food
10 The reasonable of the price of
the food
11 £vailability of the WIFI
12 £vailability of the washing
machine
13 £vailability of the TV room
14 £vailability of the study
corner

Overall, do you satisfied with your hostel facilities?

Very Satisfied Neutral Dissatisfied Strongly

satisfied Dissatisfied