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    Jigar Shah is a Customer Support Manager with over 15 months of experience. He holds a B.Tech in Mechanical Engineering from V.J.T.I., Mumbai, earning top marks. His career objective is to work for a company that helps him contribute and reach his potential. He has experience in customer support, dealer management, product feedback, and marketing and training in areas like relationship management and competitive strategy. He is interested in design, project financing, and marketing. He currently earns Rs. 4.5 lacs annually and expects a salary of over Rs. 8 lacs.

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    Jigar Shah is a Customer Support Manager with over 15 months of experience. He holds a B.Tech in Mechanical Engineering from V.J.T.I., Mumbai, earning top marks. His career objective is to work for a company that helps him contribute and reach his potential. He has experience in customer support, dealer management, product feedback, and marketing and training in areas like relationship management and competitive strategy. He is interested in design, project financing, and marketing. He currently earns Rs. 4.5 lacs annually and expects a salary of over Rs. 8 lacs.

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    55 views2 pages

    Jigar Shah - Resume

    Uploaded by

    Jigar Shah
    Jigar Shah is a Customer Support Manager with over 15 months of experience. He holds a B.Tech in Mechanical Engineering from V.J.T.I., Mumbai, earning top marks. His career objective is to work for a company that helps him contribute and reach his potential. He has experience in customer support, dealer management, product feedback, and marketing and training in areas like relationship management and competitive strategy. He is interested in design, project financing, and marketing. He currently earns Rs. 4.5 lacs annually and expects a salary of over Rs. 8 lacs.

    Copyright:

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    of 2

    Curriculum Vitae

    Jigar Shah
    6/A,2nd Floor,R.No.36,
    Sonawala Bldg,Tardeo.
    Mumbai-400007.
    9227171108.

    Career Objective:-To work for a company which while also helping me contribute to the
    company’s growth can help me reach my true potential thereby putting me on the growth
    path.

    Educational Qualifications:-

    • B.Tech:- Year of Passing:-June,2009


    Mechanical Engg. -V.J.T.I. , Mumbai
    CPI:-8.5/10( Top five in the class)
    • HSC:- Year of Passing:-Feb,2005.
    Jai Hind College,Mumbai.
    88.33%
    • SSC:- Year of Passing:-March,2003.
    Fellowship School,Mumbai.
    87.86%.

    Extracurricular Activities:-
    • Active Participation in Various Intra and Inter College Competitions.
    • Won the 3rd prize at National Level robotics competition held at IIT,Powai.
    • Active Participation in college debates, Technical Festivals.
    • Part of the college team that represented college at “Robocon : MIT , Pune”, a
    national level competition.

    Work Experience:-
    • Joining date:-3rd August 2009.
    • Working as a Customer Support Manager for the company for more than 15
    Months now.

    Current Roles and Responsibilities:-


    • Helping the company in aligning the dealership goals with that of the company.
    • Providing Support to Tata Motors Authorized dealerships on technical issues in
    the vehicles whenever they are unable to resolve.
    • Responsible for maintaining goodwill and good word of mouth for the company
    in the market in the assigned territory.
    • Providing genuine feedback to the plant on the products especially newly
    launched vehicles.
    • Marketing of Service schemes and Spares.
    • Monitoring of dealer performance on parameters of business and customer
    satisfaction .
    • Building effective teams at workshop to tackle customer issues and to provide
    training whenever required to the same.

    Trainings attended:-
    • Technical training on entire product range of TML Passenger Car Business Unit.
    • Training specially designed for soft skills include Relationship Management,
    Drive for Results, Competitive Edge

    Areas of Interest:-
    • Design, Project Financing, Purchase, Vendor Development, Marketing .

    Current Salary:-
    • CTC-4.5 lacs p.a.

    Expected Salary:-
    • Above 8 lacs p.a.

    Preferred Location:-
    • Mumbai.

    Declaration:-
    I hereby declare that all the above information provided by the undersigned is true.

    Jigar Shah
    9227171108.
    jsshah22@yahoo.com

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