Professional Documents
Culture Documents
Hospital
Hospital
Effective Communication
55% 38%
Appearance & Tone, Pitch & Pace
Body Language of your voice
7%
What you say
•Body Language
•Pronunciation
•Word Usage
•Confidence
•Timing
Posture
Smile
Gestures
Handshake
Eye Contact
Nodding your head when
the other person speaks
Stay Relaxed
Branch 1: Branch 2:
Sarabha Nrg Lights, Opp Govt College Boys
Pakhowal Rd., Opp abv Kitty Bakery
Hero Bakery. College Road
0161-4634044 0161-441188