PROBLEM EMPLOYEE

SUBMITTED TO: SUBMITTED BY:

MRS. UPASNA JOSHI VIPUL SHARMA

MBA-1
ROLL NO-135
 What is problem employee?
 Problem employees are those employees who
have the problem or create the problem in their
working environment ,like bad attitude, lack of
skills, absenteeism etc.May be they are having
lack of training, lack of participation ,hesitation
etc.But there are some employees who have the
potential but they are unable to use their potential
in right manner.
 Types Of Problem Employee
 The Climber
 The Problem Performer
 The Unreliable
 The Leaper
 The Rebel
 The Liability
 How TO Spot Problem Employee
 Attendance
 Interview
 Target
 Idol Nature
 Overt Behavior
 Hygiene &cleanliness issue
 How To Deal With Employee complaints

 Create an open door policy

 Develop relationship
 Listen to employee
 Document your conversation
 Keep it positive
 PROBLEM EMPLOYEE:A Guide For
managers
 Don't allow the problem to fester
 Customize the discipline
 Be clear
 Talk about it
 Write it down
 Assign a mentor
 Consider additional training
 Provide steady feedback
 Be prepared
 QUALITY OF WORKING
LIFE
 The term QWL aims at changing the entire org.
climate by humanizing work,individualising
organisations&changing the managerial&
structural system. It take into consideration the
Soci-Sychological needs of the employee. It
seeks to create such a culture of work
commitment in the org which will ensure high
productivity&greater job satisfaction for the
employees.
 CONCEPT
 QWL refers to the favourableness &
unfavourableness of the job environment of the
organization for its employees.QWL is a generic
term which covers a person’s feeling about
every dimension of his work.eg:-
Retardness,Job security, relationship etc.
 ACC to D.S.COHAN:QWL is a process of joint
decision making collaborations, building respect
between mgt &employees.
 AIMS AT:
 Enabling participation
 Organizations shaping & effectiveness
 QWL for employees
 SCOPE
 Compensation
 Health&Safety
 Job Security
 Job Design
 Social integration
 Social relevance of work
 Scope for better career oppurtunities
 PRINCIPLES
 SAFETY
 EQUITY
 INDIVIDUALISM
 DEMOCRACY
TECHNIQUES FOR IMPROVING QWL
 Flexible work schedule
 Job redesign
 Opportunities for development
 Autonomous work group
 Employee participation
 Job security
 Equitable justice
THANKS