Professional Documents
Culture Documents
KEO LIN
#371, St 40E, Sangkat Tuek Thla, Khan Sen Sok, Phnom Penh, Cambodia
Contract number: 012 42 44 85, Email: keolin168@gmail.com
PERSONAL DATA
Sex : Male Citizenship : Khmer
Marital Status : Married Nationality : Cambodia
Date of Birth : 20 December 1984 Health : Good
Place of birth : Kampot province high : 1.65
EDUCATION BACKGROUD
2016-2018 : I graduated Master of Business Administration at Asia Euro University.
2006-2008 : I Graduated Bachelor of English at Asia Euro University
2003-2005 : Associate of English at Euro University (A E U)
2001-2003 : I finished Hun Sean Chhouk high School.
VOCATIONAL TRIANING
2014 : Completed, communication, Customer Service, and other soft skill
2005 :
Completed Marketing Strategy in Asia Euro University (A E U)
2009 : Completed Computer Word & Excel at OIS)
2005 : Completed Management in Asia Euro University
2007 : Management Consultant Class.
WORKING EXPERIENC
2012-2016 : Hattha kaksekar limited
Position : Deputy Research & Marketing Director
Job Responsible : Main duties responsibility
Marketing Communication
: Developing, and communication, marketing strategy and plan.
: Designing branding, positioning, and brand communication strategies.
: Manage all social media, marketing strategy and content marketing.
: Event management for external & Internal.
: Media crisis management.
: ATL & BTL
Design & Creative
: Write the content marketing for posing on media and advertising.
: Check quality all marketing material.
: Creative brief for creative team to produce such TVC or artwork.
Customer Service
: Designed Customer Service policy & procedure.
: Training & Refreshment about customer service CSO and front-line staff
: Maintain and enhance Effective Service to customers.
: Compliance handling
Call Center Service
: Design Guideline & Policy Call Center
: Manage Call Center & agent
: Provided training call center team how to communication effective.
: Analysis customer feedback via call center.
Research Unit
: Review research proposal and questionnaire before field research.
: Review proposal of the customer drop out survey and questionnaire.
: Review research proposal and conduct customer satisfaction survey.
: Review research proposal and conduct mystery shopping survey.
2009-2012 : Phibious Company
Position : Media planner / Buyer
: Media strategy
: Media placement analysis
: Event Management
REFERENCES
I have expected that a Sale and Marketing Manager is available for one of your Company and I am
enthusiastically willing to fulfill this position because I have full confidence to ensure my working performance
to your company, I have had the most relevant experience and knowledge to this position.
I wish to inform you that now I graduated Bachelor's degree in the middle of February 2008. 2018, I graduated
MBA at AEU to build more knowledge and fulfill the position as any company required. As the way, I can guan
tee myself to your company. I have completed some courses relating to Marketing Management, Management
consultant class, Computer Word & Excel, Administrative affair. Other courses related to marketing and banking
operation.
Apart from, academic and additional training, I had worked at Phibious Company as a Media planner, then move
to I worked at Hattha Bank as Deputy Research and Marketing Director, then I moved to work at Canadia Bank
as Marketing & Branding Manager, after that I worked at KB Daehan Specialized Bank as Senior Credit Manager
at Corporation Sale Department. The last, I am working at Bayon Credit PLC. As a Head of Sale (Lending).
I hope that my educational background, work experiences, and strong commitment will allow me to be one of
the resourceful staff in your company if this good chance is given. I, therefore, would like to submit my CV,
certificate, and experiences for consideration of selection.
You’re sincerely
Keo Lin