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MAY 14, 2011

NR # 2404

Additional training for flight and gate attendants pushed

A lawmaker wants to enhance the training of flight attendants and gate attendants
by requiring air carriers to provide additional training for them regarding serving alcohol,
recognizing intoxicated passengers and dealing with disruptive ones.

Rep. Diosdado Arroyo (2nd District, Camarines Sur) filed House Bill 3601 to curb
incidents of intoxicated and disruptive airline passengers causing unnecessary commotions
and delays of an aircraft.

Arroyo said such incidents in an aircraft are not infrequent but existing airline
regulations have failed to curb these occurrences.

In filing the bill co-authored by Rep. Gloria Macapagal-Arroyo (2nd District,


Pampanga), Arroyo noted the constitutional mandate of the State to consider the safety,
quality and reliability of air transport services as vital components of enhancing air
commerce in the Philippines.

“Airlines must remain steadfast in preventing disruptive situations involving


passengers from ensuing,” Arroyo said.

Arroyo said air carriers must intensify the training of flight attendants and gate
attendants in the handling of alcohol, recognizing intoxicated passengers and dealing with
disruptive ones that may put in jeopardy the safety of a perfectly normal flight.

Under the measure to be known as the “Airline Personnel Training Enhancement


Act,” each air carrier, in addition to other training required, shall provide initial and annual
recurring training for flight attendants and gate attendants employed or contracted by such
air carrier regarding serving alcohol to passengers, recognizing intoxicated passengers and
dealing with disruptive passengers.

In carrying out the training required, each air carrier shall provide situational
training to flight attendants and gate attendants on the proper method of dealing with
intoxicated passengers who act in a belligerent manner.

The bill directs the Department of Transportation and Communications (DOTC) to


include in the Department’s program the implementation of this act and the funding of
which shall be included in the annual General Appropriations Act. (30) lvc

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