NORMAL ANNOUNCEMENTS

Non-shuttle Flights Good (morning/afternoon/evening) Ladies

and Gentlemen. Welcome aboard Delta
Connection, proudly operated by Midwest
Airways. Please note this is flight number
______ now departing for ________.

Predeparture Announcement Ladies and Gentlemen, we are preparing to

close the cabin door for departure. Please
remain where you are currently seated with
your seatbelt fastened and tray tables up and
locked. Carry-on items, including handbags
and laptop computers should be stowed in an
overhead bin or under the seat in front of you,
ensuring the area at your feet is clear. We will
be coming through the cabin in just a moment
for verification. Please let us know if you need
assistance. Thank you.

Exit Seating Announcement Ladies and Gentlemen, if you are seated in

an exit seat, which is 1B and 2DE, you may
need to open that exit in the event of an
emergency. Please review the Safety
Information Card in the seat pocket in front of
you for a list of exit seat requirements. If you
do not meet the requirements, if you do not
wish to, or cannot operate the exit, or if you
 feel you could be injured performing the
actions listed on the card, contact a Flight
Attendant for reseating. Thank you.

Boarding Doors Closed Ladies and Gentlemen, the boarding doors

have been closed for departure. Please
ensure the transmit functions of your
electronic devices are in airplane mode.
Thank you.

Safety Predeparture Announcement - Q400 Good (morning/afternoon/evening) Ladies

and Gentlemen. Welcome aboard Delta
Connection flight _____ with service to
_____, proudly operated by Midwest Airways;
it's our privilege to serve you. Our flight crew
today is Captain _______ and First Officer
_______. My name is _______ and _______
is in the cabin in front of you. We are here to
ensure your flight is safe and comfortable.
Please briefly pause the use of your
electronic devices and direct your attention to
the Flight Attendants as we review safety
features of this Bombardier Q400 aircraft.
Please refer to the safety information card
located in the seat pocket in front of you."

"There are four clearly marked exits:

An exit on the left side in front of row 1,

Another exit on the right side at row 2, and
Two exits in the back of the cabin, one on
each side."

"Each exit is clearly marked with red and

white signs. Please check now for the exit
that is closest to you, and notice the two
strips of lighting along the aisle floor. In a
darkened cabin, they mark the aisles that
lead you to exits."

"To operate your seatbelt, insert the metal clip

into the buckle until it clicks. Adjust the strap
to tighten or lengthen. To release, lift up on
the upper portion of the buckle and pull the
belt free. For your safety, it is Horizon Air's
policy that your seatbelt must be worn at all
times while you are seated, in case we
encounter unexpected turbulence."

"Federal Aviation Regulations require that

passengers comply with crewmember
instructions, lighted no smoking and seatbelt
signs, and posted placards."

"Due to Federal law, smoking is prohibited in

the aircraft cabin and lavatory for the duration
of this flight. Also, federal law prohibits
tampering with, disabling, or destroying a
smoke detector in an aircraft lavatory."

"There is one lavatory in the cabin. It is

located up front on your right side as you
approach."

"Your seat cushion may be used as a flotation

device. If necessary, pull it up and away from
the seat frame and put your arms through the
straps on the underside of the cushion. Rest
your upper body on the cushion. If you are
traveling with an infant, instructions for the
use of infant life vests are on the safety
information card."

"In preparation for takeoff, please check to

see that your seatbelt is securely fastened
 low and tight and that your tray table is up
and locked. All carry-on items need to be
stowed beneath the seat in front of you. Your
small portable electronic devices must be
securely held or secured in a pocket, seat
pocket, or carry-on for takeoff. We will be
coming through the cabin for verification.
Please make sure your seatbelt is visible to
us as we pass through the aisle."

"We will be turning off the cabin lights for

departure; your reading light is in the panel
above your seat. Please feel free to adjust it."

"Our flight time to _________ is

approximately ___hours and ___ minutes.
Thank you for your attention; we hope you
enjoy your flight.

After Takeoff Announcement We would now like to extend a special

welcome to our Delta Skymiles customers, as
well as those joining us from our airline
partners worldwide. It is now safe to use your
laptop computers.

BOB 1 & 2 Service Announcement On today's flight, we offer a variety of

Coca-Cola products, juices, water, and
freshly-brewed Starbucks regular coffee. For
those customers 21 and over, we offer
complimentary beer and wine. Today's
selections are ______ (insert beer name) and
_____ (insert wine name). Spirits and snacks
are available for purchase. Additional
information about our beer and wine
selection, a list of spirits and snacks offered,
and their prices can be found on the Snacks
& Drinks menu card in your seat pocket. We
accept only credit and debit cards for onboard
purchases. Again, thank you for flying with us
today. We will begin our service shortly.
Seatbelt Sign Turned Off Announcement Ladies and Gentlemen, the fasten seatbelt
sign has been turned off. Please feel free to
move about the cabin; however, as a
reminder, please keep your seatbelt fastened
while you are seated in case we encounter
unexpected turbulence. Thank you.

Seatbelt Sign Turned On Announcement Ladies and Gentlemen, the fasten seatbelt
sign has been turned on. Please ensure that
your seatbelt is securely fastened. Thank
you.

Cabin Lights On Announcement Ladies and Gentlemen, the cabin lights will
be turned on for just a few moments while we
prepare the cabin for landing. Thank you.

Final Approach Announcement Ladies and Gentlemen, in preparation for

landing in ______, please remain seated with
your seatbelts securely fastened for the
remainder of the flight. Please ensure tray
tables are up and locked, as well. All carry-on
items must be stowed beneath the seat in
front of you or in an overhead bin. All laptop
computers must be powered off and stowed
until we have reached the gate. Your small
portable electronic devices must be securely
held or secured for landing. Cell phone use
will be permitted during taxi in once on the
ground.

We will be coming through the cabin to

pick-up any remaining service items,
newspapers, and other items you would like
us to recycle or dispose of. Your help in
checking around your seating area for these
items is greatly appreciated.

Taxi-in Announcement Ladies and Gentlemen, it is a pleasure to

welcome you to ______. Our (early arrival
time/on-time arrival/arrival time) is _______."
"For your safety and the safety of those
around you, please remain seated with your
seatbelt fastened until we have reached the
gate and the Captain has turned off the
seatbelt sign."
"At that time, remember to retrieve all
personal items you brought on board today,
including any items that you placed in the
seat pocket. Use caution when opening the
overhead compartments as items may have
shifted during flight."
"For those of you who left carry-out items on
the cart as you boarded, please proceed to
the end of the jet bridge and wait for your
carry-out items to be brought to you. For your
safety, please do not attempt to retrieve your
items from the back of the aircraft."
"Smoking is not permitted on the ramp.
Please refrain from smoking until you are in a
designated smoking area."
"Cell phone use is permitted at this time if it is
on your person or within reach."
"If you are making connections here in
_______, please check the monitors inside
the terminal for current flight information. If
you have questions, please visit a Customer
Service representative. If this is your final
destination, you may claim your checked
bags in the baggage claim area of the
terminal."
"On behalf of everyone at Delta Airlines,
Midwest Airways, and especially your
________ based crew, it has been our
pleasure to serve you today. We hope you
have enjoyed your flight and we look forward
to serving you again. For all your future travel
plans, including flights, car rentals, and
hotels, visit us anytime at delta.com. Thanks
again for flying today and have a good
(morning/day/afternoon/evening)."

[On through flights, add:]

 "Ladies and Gentlemen, if you are continuing
to _______ on flight # , please remain
onboard as our ground time is limited and you
may not be able to re-enter the aircraft. Also,
after the customers deplane here in _______,
please remain seated a few extra moments to
allow us to count the number of you
continuing with us. Thank you very much for
your help.

Deplaning Plan Announcements Main Cabin Door Using Airstairs and Aft
Stairs:

"Ladies and Gentlemen, both the main cabin

door and the rear stairs will be used for
exiting the aircraft. Please watch your step on
the stairs as you leave. Thank you."

- OR -

Main Cabin Door Using Airstairs Only:

"Ladies and Gentlemen, today you will be

exiting the aircraft through the main cabin
door. Please watch your step on the stairs as
you leave. Thank you."

- OR -

Main Cabin Door Using Jetway Only:

"Ladies and Gentlemen, today you will be

exiting the aircraft through the main cabin
door using a jetway. Please watch your head
as you exit as there is a low clearance. Thank
you."

NON-NORMAL ANNOUNCEMENTS

Quick-Turn Departure Announcement Ladies and Gentlemen, as part of our efforts

to get back on schedule today and depart as
soon as possible, very limited cabin servicing
was conducted. We're sorry for any

Paperwork / Delayed Baggage
Announcements
ATC / Parking / De-Icing / Weather /
Connecting Pax Announcement
Extreme Cabin Temperature
Interrupted Service Announcement
Unable to Perform Final Walk-through
Announcement
inconvenience. We will be departing to
______ shortly. Thank you.
Ladies and Gentlemen, our ground personnel
are checking on a few last minute items and
we are expecting to be on our way shortly.
Thank you for your patience.
Ladies and Gentlemen, we have been
informed of a possible delay in departure.
(Give details if known, including reason and
anticipated minutes). We will keep you
updated. Thank you for your patience.
Ladies and Gentlemen, as you are aware, it
is rather (warm/cold) in the cabin. As soon as
the engines have been started, the cabin
should begin (cooling/heating). We apologize
for this discomfort and thank you for your
patience.
Ladies and Gentlemen, due to turbulent
conditions, we must discontinue the cabin
service at this time. For your safety, we will be
coming through the cabin to pick up all
service items. We are very sorry for any
inconvenience. Thank you for your
understanding.
Ladies and Gentlemen, due to the turbulence
and for your safety, as well as our own, we
will not be able to come through the cabin to
collect service items. Please place all service
items, including your cup, under the seat in
front of you.
"Please remain seated with your seatbelts
securely fastened for the remainder of the
flight. Please ensure tray tables are up and
locked as well. All carry-on items must be
stowed beneath the seat in front of you. All
laptop computers must be powered off and
stowed as well. Your small portable electronic
devices must be securely held or secured for
landing.
Tight Connections Announcement
Medical Assistance Announcement
Low Visibility Approach Announcement
Medical Emergency Announcement
Aborted Takeoff/Landing Announcement
Ladies and Gentlemen, we have customers
making very tight connections. As a courtesy
to those customers, it would be appreciated if
you would remain seated once we have
reached the gate and the seatbelt sign has
been turned off so they can exit the aircraft
first. Thank you.
Ladies and Gentlemen, if there is a licensed
medical professional on board, please identify
yourself to a Flight Attendant. Thank you.
Ladies and gentlemen, the flight crew has
advised us that due to low visibility in ______,
current federal regulations require that all
electronic devices, including small handheld
items such as smartphones, tablets,
eReaders, and electronic games be
completely powered off and stowed for
landing. We appreciate your cooperation.
Please remain seated and clear the aisle so
medical professionals can help one of our
customers. Your patience is appreciated.
Ladies and Gentlemen, we have experienced
an aborted (takeoff/landing). The pilots are
performing their required checklists and will
give us an update as soon as they are able.
Please remain seated with your seatbelts
securely fastened.