American University of Technology

North Campus

UNIVERSITY
UNIVERSITY COLLEGE

M i d t e r m E x a m
Fall Semester – 2020/21
MGMT 201 – Management Principles
20%
20 Multiple Choice (0.5 points each)
One Case Study (4 points)
Three Essay Questions (2 points each)

Instructor: Dr. Carlo Haoui Duration: 60 MIN

Write neatly, if I can’t read your writing I will not mark your paper.
No Booklets – Closed Book Exam
References are not allowed
Use of (Simple Scientific) Calculators is allowed
Programmable Calculators are NOT allowed
Mobile Phones Forbidden in Exam Room

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Course Code:
Section: B
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North Campus

Multiple Choice (0.5 points each):

Please circle only one answer that may best fit the question on hand

1. Organizational Culture is a system of shared meanings and common beliefs held by organizational
members that determines:
a. How they act towards each other
b. When they work against on other
c. Who accomplish the goals
d. All the above

2. The rules and principles that define right and wrong conduct is called:
a. Management principles
b. Ethics
c. Failure to achieve the goal
d. None of the above

3. The views of ethics include the following:

a. The utilitarian view
b. The rights view
c. The theory of justice view
d. All the above

4. Managers Can Improve Ethical Behavior in An Organization by:

a. Establish codes of ethics and decision rules
b. Let managers work on ethics only
c. Hire someone to work on ethical behaviour
d. All the above

5. Individual Characteristics Affecting Ethical behaviour is:

a. Stage of moral development
b. Training provided to employees
c. The code of ethical conduct
d. Organizational behaviour

6. As a manager making decisions, the process that you follow should include
a. Training
b. Controlling
c. Identifying the problem
d. All the above

7. Decision making styles include:

a. Analytic
b. Behavioral
c. conceptual
d. All the above

8. In making decisions, assumptions are that the decision maker:

a. Have carefully defined the problem
b. Have a clear specific goal
c. Will select the best alternative
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d. All the above

9. The major approaches to management include the following:

a. Scientific management
b. Organizational behaviour
c. System approach
d. All the above

10. Learning organization is the organization that developed the capacity to continuously:
a. Learn
b. Adopt
c. Change
d. All the above

11. Management involves activities carried out _____.

a. in a vacuum
b. in an organizational setting
c. in one’s subconscious mind
d. in a research and development facility

12. Managers at _____ establish goals and formulate a strategy for the firm to achieve those goals.
a. the top of the organization
b. all levels of the organization
c. operational levels of the organization
d. functional levels of the organization

13. Management functions are many except:

a. Organizing
b. Leading
c. scheduling
d. Controlling
e. All the above

14. The Managerial Levels in Management are:

a. Top managers
b. Middle managers
c. First line manager
d. All the above

15. One of the approaches to Management is scientific management which was published in 1911 by:
a. Fredrick Taylor
b. Frank Gilberth
c. Joseph Juran
d. Lilian Gilberth

16. Henri Fayol developed 14 principles of management that applied to all organizational situations and one
of those points is:
a. Planning
b. Scheduling
c. Division of work
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d. All the above

17. Quantitative approach to management focuses on improving managerial decision making by applying:
a. Statistics
b. Optimization and information models
c. Computer simulation
d. All the above

18. Quality management in today’s business is liable to:

a. Focus on the customer
b. Reduce pricing
c. Do training
d. All the above

19. The ability of managers to affect outcomes is influenced and constrained by external factors such as:
a. Economy
b. Technology
c. Competitors
d. All the above

20. One of the ways for managers to create an ethical culture is to:
a. Lead
b. Control
c. Be a visible role model
d. All the above
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Essay Questions (2 points each):

1) Management researchers have developed various approaches to describe what managers do.
List each of the functional approaches to management and provide clear example/s (2 points)

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2) With Scientific Management how do today’s managers use it to manage their employees? Please
explain and give examples (2 points)

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3) In managing organizations today, the pressure on managers is to take the company to next level
and make it known to the public. One of the ways to do that is when companies go Green. List
at least 4 ways that help companies go Green and give examples for each. (2 points)

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Case Study (4 points):

Read the case carefully and answer the questions provided in the case.
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 American University of Technology
North Campus
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American University of Technology
North Campus