Rift Valley University

College of Business & Economics

School/Department/Program: Management
Mid Examination of Management Theories and practices (MBA 611)
Time Allowed: 1:30
Exam Date: 04/05/2020
Exam Room: Online
Weight of the Exam: 60%

Full Name_______________________________
ID. No_____________
Progarm _______________

Instructor(s) Name: Henock Semaw

Answers should be sent before 4:40 Local Time /Night

Instructions

 Make sure this exam booklet contains 5 pages including the cover page

 The exam consists of three parts; T/F, multiple items and essay

 All your answer must be given on the answer sheet provided.

 Legible and neat work will be rewarded

 Read the instruction carefully and attempt all part of the exam.
 PART I- True or False
1. Ancient civilizations used management techniques like planning, organizing & controlling to build their
large empires & settlements.
2. Management as a field of study was recognized as a discipline before, 19th Century or industrial
revolution in Europe and America.
PART II- Multiple Choices
Instruction I. Choose the most appropriate answer for the following questions. ( 2 points each)
3. The stage of Hawthorne experiment its objective was to make a closer and more detailed study of the
effects of differing physical conditions on productivity.
A. First stage D. Fourth stage
B. Second stage E. Fifth stage
C. Third stage
4. One of the following statements is wrong about modern management theories?
A. It considers perspectives of workers social relations
B. It encompasses maximizing productivity
C. One of its aim is maximizing satisfaction
D. System theory is one of the modern theory
E. None of the above
5. One of the modern management theories involves solving problems of management in areas like quality
control, inventory control and production scheduling.
A. Open System approach C. Contingency approach
B. Closed system approach D. Quantitative approach
6. The systems approach to management
A) Indicates the dynamic and inter related nature of organizations
B) Demonstrated the interrelatedness of all aspects of organizations
C) Indicate the links between the organization and its environment
D) All E)None
7. Which one of the following is the main focus of classical management era
A) Job
B) Organizational effectiveness
C) Productivity
D) All of the above

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8. Establishing policies, strategies, long term plans, and making major decisions are the role of.

A. Top level management C. Lower level management

B. Middle level management D. All of the above
9. Which one of the following is not the characteristics of management
A. System of authority D. Science
B. Social process E. None of the above
C. Decision making process
10. Which management function clearly states the system of authority and responsibility
A. Planning D. Staffing
B. Leading E. Controlling
C. Organizing
11. A Neo-classical approach which focuses on communication motivation and leadership issues of
management
A. Human relation movement C. System approach
B. Behavioral school of thought D. All
12. Which one of the following is false about the findings of Hawthorne experiment
A. Informal group at work has a strong influence on the behaviors of other workers.
B. Mangers should be aware of social needs of workers and work in collaboration
C. Workers should be rated individually than as a member of a group.
D. All
13. Which one of the following is true about the characteristics of modern management approaches
A. It is the refined and extended version of classical and human relation approaches
B. It focused on satisfying the basic economic need of the organization
C. It emphases on satisfying personnel security and social needs of workers
D. All
14. Which managerial skill is more important to top level of management
A. Communication skill C. Technical skill
B. Conceptual skill D. Interpersonal skill
15. A management approach which states that management should design organization, define, objectives
and policies in accordance with the prevailing environmental conditions.
A. Contingency approach D. Quantitative approach
B. System approach
C. Decision theory

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16. Which one of the following is the major limitation of contingency approach
A. It is sophisticated approach consider the complexity of the organization
B. The theory is reactive than being proactive
C. It suggests situational management styles and actions.
D. It does not specify any situational action contingent to the environment
E. B and D
17. Which one of the following is not the modern management challenge
A. Building a competitive advantage;
B. Maintaining ethical standards;
C. Managing a diverse workforce (human resources);
D. Use of new information systems and technologies;
E. Recruitment and selection of workforce (human resources);
18. Which one of the following is not a contemporary issues of management
A. Kaizen C. BPR
B. Motivation D. Total Quality Management
19. A decision making model that uses systematically selecting possible choices only based on reason and
fact
A. Administrative man model C. Implicit favorite model
B. Classical model D. Retrospective decision model
20. Which one of the following is correct order about the era of management thought
A. Classical Pre-classical Modern Neo-classical
B. Pre- Classical Classical Modern Neo-classical
C. Pre- Classical Classical Neo-classical Modern
D. Neo-classical Pre-classical Modern Classical
E. None
21. Which one of the following is the main feature of classical organizational theory
A. Focused on management of organization C. Standardization of work
B. Functional foremanship D. Scientific selection and training of workers
22. One of the following is the major limitations of scientific management theory
A) Concentrated only how to increase efficiency of workers
B) Assumed that workers are motivated only by monetary rewards
C) Selected workers with appropriate abilities for each job
D) Developed standard method for performing each job

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23. One of the following is false about the work of Charles Babbage
A. Focused his attention on efficiencies of production
B. Placed great faith in the division of labor
C. Advocates the application of mathematics to problems
D. Recognize the importance of organization's human resource
E. None
24. Which one of the following are not the characteristics of Bureaucracy
A. Hierarchy, C. Written rules of conduct,
B. Impersonal relations, D. Considering human factor
25. The fundamental purpose scope of operation of organization is stated in
A. Vision C. Mission
B. Road map D. Strategic Goals

Instruction III. Give short answer (10 Points)

1. Henery Mintzberg has identified ten managerial roles and grouped them in three categories;
Describe each category of managerial roles in your own words briefly (10 points).

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