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TOYOTA MOTOR MANUFACTURING INDONESIA Jln.

Yos Sudarso Kav 5-9 Sunter Raya Jakarta Telp (021) 4545 4545

12 April 2011

JAKARTA RUBBING SPORTS Jln Cikini Raya Kav 43-44 Cikini Jakarta

Dear Mrs/Mr

On 10 April we were ordered to you 50 tennis rackets, badminton rackets 20 and 30 cricket bats, but our order came after the goods we see no error of 20 and 50 tennis racket badminton racket. I hope you can fix it because I really need this stuff for tennis and badminton competitions at my company commemorated the national sport. I'll send back my order wrong. and I hope you can accurately transmit the correct order. I wait for repairs from your .

Sincerely

Dewi Purnamasari

PT. INDAH KIRANA ABADI Jln Senopati Kedoya kav 77 Grogol Selatan Jakarta Selatan Telp (021) 8876 3227

11 Juni 2011

NYLON INDONESIA CO LTD Jln Manggarai Kav 80-83 Kebon Jeruk Jakarta Utara

Dear Mr/Mrs On the 9th of June I sent two cases of nylon shirts. I ordered 144 cases of 144 cases of nylon shirts one case has the right amount, but other cases containing only 136 shirts why can happen like this. where 8 other cases of nylon shirt. I am really disturbed by events like this, it should not be a shortage of cases. I waited for the follow-up from you. I hope things will not happen again this unpleasant.

Yours Sincerely

Dewi Purnamasari

NYLON INDONESIA CO LTD Jln Manggarai Kav 80-83 Kebon Jeruk Jakarta Utara Telp (021) 432 3388 12 Juni 2011

PT. INDAH KIRANA ABADI Jln Senopati Kedoya kav 77 Grogol Selatan Jakarta Selatan

Dear Mr/Mrs

I am very sorry for the inconvenience. from the examination I was already doing, there is an error in shipping. service delivery section that is not careful when you check the goods will be sent upon request. once again I apologize for our operator error, I hope this mistake will not happen again.

Yours Sincerely

Dewi Purnamasari

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