complaint letter 1

________________________________________________________

June 30, 2004

Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your website on
June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the
cleats were used. The cleats had dirt all over it and there was a small tear in front of the part
where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount charged for my
cleats; I have already went out and bought a new pair of cleats at my local sporting goods
store so sending another would result in me having two pairs of the same cleats.

Than you for taking the time to read this letter. I have been a satisfied customer of your
company for many years and this is the first time I have encountered a problem. If you need
to contact me, you can reach me at (555) 555-5555.

Sincerely,

Signature

Ken Thomas
comaplaint letter 2

__________________________________________________________

eptember 15, 2011

Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Kejaksan
Cirebon 45121

Dear Sir or Madam,

I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik on your Boutique
which I ordered by phone on September 11. I received the order on September 14. When I
received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs
that I ordered. To know whether there was one pack missing, you can check the amount of
Batik whcih left your Butique stock.

To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I
ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by
somebody else, I hope you give me back the money for the amount charge of the Tursmi
Batik pack.

I have been your costumer for long time, and you know it as well. This the first time I get the
problem like this relate to your service. If you need to contact me, you can call me at
08743258234.

Sincerely,

Signature

Sartono