UNIVERSITAS TERBUKA

TUGAS 1

NAMA : RIKA OCTAVIA

NIM : 048668731
PRODI D3 PERPAJAKAN
TUGAS 2
MKWI4201

1. Please identify the part of the letter numbered 1-3.

Answer:

- Part 1 is showing the opening greeting for the recipient of the letter.
- Part 2, namely the contents of the letter addressed to the recipient of the letter.
- Part 3, the closing part of the letter contains the name of the sender of the letter.

2. Please identify 3 (three) errors in the letter above.

Answer:

1. Avoid using abbreviations. For example "u" in "Thank u for your letter...".
2. Use capital letters in words that indicate the name of the month. For example "july" in "...4
july...".
3. Declarative sentence ends with a punctuation mark. For example "?" in "...and terms of
payment?".

3. You ordered some cookies online and received an expired one. Please write a body letter Please
write a body letter in approximately 100-200 words that explains your disappointment and you
are asking for a refund/exchange

Answer:

Dear Delicious Online Shop

in place

Subject: Complaint of Expired Purchase Products

Yours faithfully,

I am submitting a complaint regarding the product I purchased on 20/05/2022 at Toko Enak that has
expired. I was very disappointed due to the negligence of the store who did not check the items that
were about to be sent to my address. I request a replacement product or a full refund to me.

Thus I convey this letter, I am waiting for a reply and good news from the Enak Online Store soon.
For the attention I say many thanks.

Yours faithfully,
Rika

08887874883

4. You initiate a fundraising event after a natural disaster and there is one person who donated a
large amount of money. Write a thank you email about the donation in approximately 50-100
words.

Answer:

From : sintayes123@gmail.com

To : deliwafaofficial@gmail.com

Subject : Thank you for donating

I'm Andi Wijaya, as the chairman of Deli Wafa Official, thank you for the assistance in the form
of donations that you have given us. Your donation means a lot to the communities affected by
natural disasters. Hopefully what you give can be useful and you are always in good health and in
the protection of God.

Thank you

Regards,

Andi Wijaya