TUGAS TUTORIAL KE-2

SOAL NOMOR 1

Perhatikan surat di bawah ini. / Please look at the letter below.

Linda Lau
123 Main Street, Anytown, CA 12345 · linda.lau@email.com

March 5, 2020

Oscar Lee
Managing Editor
Acme Graphic & Design
123 Business Rd.
Business City, NY 54321

1 Dear Ms. Lee,

I would like to invite you to attend our upcoming Liberal Arts department job networking event. The
event will be held on the afternoon of May 1, 2020. We wish to provide our graduating seniors with
an opportunity to meet business leaders in the area who may be looking for new hires who hold
degrees in the Liberal Arts.
2
The event will be held at the Cox Student Center at Northern State University, and will last about 2 to
3 hours. If you have an interest in attending or sending a company representative to meet with our
students, please let me know at your earliest convenience and I can reserve a table for you.
Thank for your time and I hope to hear from you soon.

Respectfully,

3 Linda Lau

Linda Lau
Liberal Arts Department Chair

Pertanyaan / Questions
Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.

JAWABAN :

1. Salutation: "Dear Ms. Lee,"

2. Body of the Letter: This paragraph contains the invitation to the job networking event, including
details such as the date, purpose of the event, location, and duration. It also mentions the option
of attending or sending a company representative and offers to reserve a table if interested.
3. Closing and Signature: "Thank you for your time and I hope to hear from you soon. Respectfully,"
followed by the name and position of the sender, Linda Lau, the Liberal Arts Department Chair
SOAL NOMOR 2
Perhatikan surat di bawah ini. / Please look at the letter below.

Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of payment?

We are pleased to enclose our latest catalogue, price list, and terms of payment together with samples
of our promotional gifts. We hope you will find our prices n terms satisfactory.

I look forward to receive your order.

Yours sincerely,

Robert Brown

Robert Brown

Sales Manager

Pertanyaan / Questions

Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the letter above.
JAWABAN :
Here are three errors in the letter:
1. Spelling and Grammar: The letter contains several spelling and grammar mistakes, such as "thank u"
instead of "thank you," "4 july" instead of "July 4," "n" instead of "and," and the inconsistent use of
capital letters in "terms of payment?"
2. Date Format: The date format used in the letter is incorrect. Instead of "4 july," it should be written as
"July 4" or "July 4th."
3. Lack of Professional Tone: The letter uses informal language and abbreviations that are not suitable
for a business communication. For example, "thank u" and "n" instead of using proper language like
"thank you" and "and."
Corrected version:
Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank you for your letter of July 4th inquiring about our latest catalogue, price list, and terms of payment.

We are pleased to enclose our latest catalogue, price list, and terms of payment, along with samples of our
promotional gifts. We hope you will find our prices and terms satisfactory.

I look forward to receiving your order.

Yours sincerely,

Robert Brown
Robert Brown

Sales Manager
SOAL NOMOR 3
Anda baru saja membeli biskuit secara online dan menerima produk yang kedaluwarsa. Tulislah sebuah
surat singkat sebanyak kurang lebih 100-200 kata yang menyatakan kekecewaan Anda dan bahwa Anda
meminta produk pengganti atau uang kembali.

You ordered some cookies online and received an expired one. Please write a body letter Please write a
body letter in approximately 100-200 words that explains your disappointment and you are asking for a
refund/exchange

JAWABAN :

Ba’a, Lobalain, Rote Ndao

17 Mey 2023

Jakarta
Toko Biskuit Khong Guan
Jl. H. Agus Salim No.53, RW.1, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat
Daerah Khusus Ibukota Jakarta 10340

Subject: Request for Refund/Exchange due to Receipt of Expired Cookies

Dear Toko Biskuit Khong Guan

I am writing this letter with deep disappointment after receiving my order with order number 435-765 on 24
May 2023. I recently purchased cookies from your company through an online platform, but to my dismay, I
have discovered that the product I received has expired.

As a loyal customer who values quality, I expected a satisfying purchasing experience from your company.
However, I feel incredibly let down and frustrated by this situation. As a responsible consumer, I cannot
consume products that do not meet safety and quality standards.

In order to rectify this matter, I kindly request a replacement of the product I ordered or a full refund to be
credited back to my account on the payment platform I used for this transaction.

I hope you understand my disappointment and promptly take action to resolve this issue. I appreciate your
cooperation and efforts in addressing this matter promptly.

I look forward to a resolution that will provide customer satisfaction and prevent similar situations from
occurring in the future.

Thank you for your attention and cooperation. I anticipate hearing from you within a reasonable timeframe.

Sincerely,

Sultan
SOAL NOMOR 4

Anda sedang menggalang dana untuk korban bencana alam dan ada seorang donatur yang memberikan
bantuan dalam jumlah besar. Tulislah sebuah email ucapan terima kasih terkait pemberian donasi
tersebut sebanyak kurang lebih 50-100 kata.
You initiate a fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100 words.

JAWABAN :

Subject: Thank you for your generous donation

Dear Japang,

We are incredibly grateful for your outstanding generosity and support in the aftermath of the recent
natural disaster. Your substantial donation has left us speechless and deeply appreciative.

Your contribution will have a significant impact on our fundraising efforts, allowing us to provide
essential aid and relief to those affected by the disaster. Your kindness and compassion inspire us to
continue our mission of helping those in need.

Once again, thank you for your remarkable donation. We are honored to have your support and will
ensure that every dollar is used effectively to make a meaningful difference in the lives of those
affected.

With heartfelt gratitude,

Sultan