BUKU JAWABAN TUGAS MATA KULIAH

TUGAS 2

Nama Mahasiswa : Mochamad Noval Mukoddam

Nomor Induk Mahasiswa/ NIM : 044716863

Kode/Nama Mata Kuliah : Bahasa Inggris

Kode/Nama UPBJJ : Jakarta

Masa Ujian : 2022/23.1 (2022.2)

 KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN UNIVERSITAS
TERBUKA

LEMBAR JAWABAN

➢ Soal nomor 1

1. Number 1 is the opening letter of the greeting section.

2. Number 2 is the opening letter for the introduction.

3. Number 3 is the closing letter.

A letter is a written message written by someone and addressed to someone. In general, the
structure of the letter is as follows:

• The opening letter is the initial part of the letter which consists of the address, date,
greeting, and introduction. The introduction section contains the author's intention to write
the letter. In an informal letter, the introduction of the letter is usually filled with asking for
news. However, an informal letter usually contains an introduction to yourself and the
purpose of writing the letter.

• Content letter is the content of the letter. Usually written in the second paragraph.

• A closing letter is a closing paragraph or summary. In an informal letter, usually the closing
part is affixed with the sender's name. While the formal letter, required signature and full
name of the sender.

➢ Soal nomor 2

There are 3 errors in the Business Letter above:

 • Thank u ... the correct one is Thank you ...
• .. of 4th of July, the correct one is ... on 4th of July ... and must be completed with the year.
The following sentence is correct: Thank you for your letter on 4 July 2021 ...
• The word "receive" must be in the form of a gerund (+ing) in I look forward to receive your
order, i.e. I look forward to receiving your order.

Discussion:

( Business Letter) Business Letter is a type of letter with formal/official language written by a
company or organization in carrying out its daily correspondence, both intended for internal parties
and for external parties. Writing business letters must follow standardized rules that have been
standardized by business actors and organizations so that they are easily understood by all parties
involved.

The following is a commonly used business letter structure:

• Letterhead

• Date the letter was written

• Letter number, attachment and subject

• Recipient's name

• Greetings

• Content of letter

• Closing

• Writer's name and signature

• Copy

➢ Soal nomor 3

Dear Delicious Online Store

in place

Subject: Complaints of Expired Purchased Products

Yours faithfully,

I submit a complaint that the product I bought on 20/05/2022 at Toko Enak has expired. I am very
disappointed due to the negligence of the shop who did not re-check the goods to be sent to my
address. I asked for a replacement product or a full refund from me.

Thus I convey this letter, I am waiting for the reply and good news from the Enak Online Store
soon. For the attention I say many thanks.

Yours faithfully,

Noval

081218148496

Discussion:

In a letter of complaint, it is necessary to pay attention to the following points, because the letter of
complaint is an official letter, so the composition of the letter must be good and correct:

• Attach a letterhead to the Store/Company as a Header or letterhead

• Location and date the letter was issued

• Mail number if any
• Mention the purpose of the letter
• The content of the letter must be clear and not long-winded
• Insert a signature if needed and a contact phone number below the name.

➢ Soal nomor 4

From : ibnuraya123@gmail.com

To :berkahbarokahfficial@gmail.com

Subject : Thank you for donating

Im Noval Andriano , as the chairman of Barokah Jaya Official, thank you for the assistance in the
form of donations that you have given us. Your donation means a lot to the communities affected
by natural disasters. Hopefully what you give can be useful and you are always in good health and
in the protection of God.

Thank you

Regards,

Noval Andriano

Discussion:

Email is an abbreviation of Electronic Mail which means electronic mail. E-mail is a form of
electronic mail that has been widely used by modern society to communicate. Email is divided into
2, namely official email and informal email. And the email example above is an informal email.