Professional Documents
Culture Documents
TUGAS 2
UNIVERSITAS TERBUKA
Pertanyaan / Questions
Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.
JAWABAN :
Pertanyaan / Questions
Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the letter above.
JAWABAN :
1. Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of
payment?
Kalimat di atas menggunakan katat non-formal pada thanking letter formal. ( Thank u )
2. We hope you will find our prices n terms satisfactory
Kalimat di atas menggunakan kata non- formal pada thanking letter formal . ( price n terms )
3. Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of
payment?
Salah dalam menggunakan tanda baca ( ? ) yang seharusnya ( . ) sebagai penutup kalimat.
You ordered some cookies online and received an expired one. Please write a body letter Please
write a body letter in approximately 100-200 words that explains your disappointment and you are
asking for a refund/exchange
Jawab :
Dear Sirs,
On May 15th I ordered 100 box of your cookies from your sales representative in Semarang, under
my order number SMG-0112.
The pacage are come safe and secure. We open the package this morning, and we found 1 of the
cookies box we receive are expired.
I regret that I cannot keep those box for selling and want a immediate replacement, as I have
several customers waiting for them.
Please contact us for further business, or send a replacement to our office or refunding to our
credit purchase .
Yours Faithfully
You initiate a fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100 words.
Jawab :
We thank you very deeply as you donated a large amount of money to our fundraiser.
Our brother and sister in Kenya will got your help in no time, and we will ensure your donation will
on point.
Without further do we thanks you Mr. John once more, and hope you live your life with the
blessing from God.
Yours Faithfully