Professional Documents
Culture Documents
De-Tariffing Programme in Non-Life Insurance: by PC James Ed, Irda
De-Tariffing Programme in Non-Life Insurance: by PC James Ed, Irda
Balance bet. interests of insurers, insured and other members of the public Ensure fair terms Look into the adequacy of disclosures & transparency Compliance with legal requirements
RATING WATCH
No excessive or unfairly discriminatory rates Monitor inadequacy/ deficiency in rates Compliance with Actuarial oversight Analysis of costs through experience data
Removal of tariffs Need for more comprehensive approach Need to enforce more self-regulatory & governance norms
Helps
Consumer Insurer Coinsurer Reinsurer Intermediary Third Parties Need for model policy/clauses at company level/industry level.
Legislation Regulation Self-regulation An effect of standard cover - Derogation i.e., if less than standard cover draw insureds attention
Tied, ancillary, undisclosed insurance Goods/services purchased insured charged but not informed To be informed Cost of insurance to be disclosed Problem of excessive commissions to be avoided
Non-acceptance of proposal Renew on special difficult, impossible terms Cancellation of cover Not renew existing cover Disclose reasons except when an informant/employee is at risk
CANCELLATION ISSUES
Types
- automatic cancellation - cancellation without notice - cancellation immediately on notice - 14 day notice period - no allowance of misdirection of notice/delay in post
GIVE TIME/REASONS
(Contd)
Effect of cancellation on further insurance Cancellation owing to premium deficiency Long term cover annual/installment cover facility automatic cancellation on failure to pay premium Cancellation due to non-insurability issues Avoidance of a cancellation clause in policy
RENEWAL ISSUES
Renewal notice sent not sent not invited with reasons in writing Types of renewal clauses - non - cancellable - guaranteed renewals - non-renewable eg. Max. age - optionally renewable
RATING ISSUES
The Rate should be : Adequate - data driven - competitive - justifiable Not unfairly discriminatory - customer equity - reg. compliant Not excessive Simple to administer
First loss concept Indexation, advertising, value calculators 15 to 20% relaxation Minimum Premium whether higher S.I is possible, but not made clear
Red-lining eg. inner city, low income areas Social implications - those who can least afford excluded - unable to finance purchase Differentiation Race Sex Age
Where product is governed by mandatory rates, terms, conditions, eg., Terrorism risk strict compliance required. Products filed under earlier guidelines need not be re-filed. Unless changes are effected Contd..
Contd
No new product to be offered unless filed and IRDA has not raised query/objection within 30 days, and IRDA confirms satisfaction If at any time even after File & Use is over, the product is not found appropriate or the terms not fair, IRDA may call for answers to the concerns, and replies if not satisfactory, may require suspension of the sale, and remodification Contd..
Contd
IRDA may require insurer to justify rates, terms, conditions Any individually rated risk not filed shall be now filed, before offering to the client, as new or renewal
RESPONSIBILITY
Documents shall be filed only under the signature of the Principal Officer Principal Officer will remain responsible to comply with guidelines A Compliance Officer to ensure compliance Quarterly report to be submitted by Compliance Officer
CLASSIFICATION OF PRODUCTS
1. 2. 3.
4. 5.
Internal tariff rated products Products packaged for individual clients Covers determined by reference to international markets Individual experience rated products Exposure rated products
Underwriting/new product policy of the company to be placed before the Board Delegation of authority to management must be subject to a clearly defined underwriting policy as laid down by the Board Copy of this policy to be filed with IRDA
5.
6. 7.
Margins in pricing for acquisition costs, expenses, reserves and profit List of products that fall into each of the earlier mentioned 5 categories Delegation of underwriting authority Internal underwriting audit machinery
STATISTICAL SUPPORT
The Appointed Actuary and underwriters to determine data requirement, compilation and analysis requirements Certificate of the Actuary to accompany every filing The periodicity of review of emerging statistics to be stated
Contd.
Copies of prospectus and other sales literature Copy of the proposal form Copy of the Policy form; standard endorsements Copy of the underwriting Manual
DETARIFF ISSUES
statement to be filed highlighting variations where rate variation is more than 20% the basis to be justified by statistical evidence after 1 year 20% variation to be justified from published market level experience Changes in policy wording to be filed Products for individual clients to be justified
Product Approval Methods - File & Use - Use & File - Prior Approval
Brochure Prospectus Proposal Cover Note Policy Endorsements What is the penalty for non-delivery of policy
Before
After
In certain markets print sizes have been prescribed Comprehensibility/Simple English Regulation based on use of Flesch tests
Clauses/conditions Pre-existing Portability, etc English/vernacular Other friendly features Grievance Redressal