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IRMA M COBO

611 Forrest Drive Apt. # 113 MIAMI SPRINGS, FL 33166 US Home: 305-882-8275 Cell: 305-205-9255 Email: irmacobo@gmail.com

Objective: A position as a customer service representative. Ability Summary: Experience in interacting with customers when it comes to providing information
in response to inquiries about products and services, and handling and resolving complaints.

Employment History:
Dates 07/1997 - Current Position / Responsibilities Customer Service Clerk Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints regarding accounting. 04/2002 - 04/2010 Cashier Attending to cash register during high and low volume hours, responding to customer questions and concerns, organizing and reshelving merchandise. 01/1994 - 03/2000 Parking Lot Attendant and Cashier Collecting daily payments from customers, keeping track of monthly parking accounts. Company / Contact Coal Accounting Services 6875 W. 68 Street Hialeah, FL 33174 Phone: 305-542-3695 Supervisor: Jose Alonso Walgreens Co. 9701 SW 24th Street, Miami, FL 33165 Phone: 305-221-5355 Supervisor: Noemi Lobo Banco Santander 1401 Brickell Avenue Miami, FL 33131 Phone: 305-542-3695 Supervisor: Eugenio Diaz H. & I. Auto Electric, Corp. 3119 NW 27th Ave Miami, FL 33142

07/1996 - 09/1999

Co-Owner / Vice-President Managing company's daily needs, interacting with customers, dealing with inventory, accounting.

Education & Training:


Graduation Date 1993 1979 Institution Miami Technical Institute Universidad de Cuenca - Ecuador Qualification Vocational School Certificate Professional Degree (6 years of study) Course of Study Computer Business Application Economics

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