Leticia Buckner

1207 Jones St.

Raleigh, NC. 27601
919-803-6832
leticia.buckner@gmail.com
Objective:
An interesting position with a growing company that
will allow me to utilize my skills and experience.
Accomplishments:
Teamwork, Training, Sales, Marketing, Computers,
Communications
Employment:
Leafguard Gutter Systems
Customer Service Representative

Baltimore, Md.
3/2008 to 9/2009

Went on visit to a customers' residence in order to

investigate conditions of their gutter systems, and set up
appointments for a leafguard demonstration.

Talked with customers by phone and in person to confirm

appointments.
.
Office Depot
Glen Burnie, Md.
Customer Service Representative
5/2007 to 2/2009

Assisted store customers with computer, software, and

electronics. Also, was responsible for selling of warranties. Also
answered customers questions and concerns. Handled cash
transactions, and store returns.
Value City
Baltimore, Md.
Sales Floor Representative
4/2005 to 5/2007

Responsible for putting ladies apparel returns back on floor.

Also worked on cash register and handled cash transactions.
Macy's
Towson, Md.
Sales Representative
6/2002 to 3/2005

Assisted customers with cash and credit transactions. Also

supervised ladies dressing room. Kept cleanliness of work area.
MCI World Com
Hunt Valley, Md.
Customer Service Representative
6/1999 to 11/2001

Answered phones and set up long distance service for new

customers. Also answered customers questions and concerns
regarding their long distance services. Also operated computer to

determine best offer for customers.

Education:
Frederick
Baltimore, Maryland 21215
Douglass High
School
Diploma
1992
References:

2801 Gwynns Falls Pkwy

Available upon request