Lacey M. Dawson 1108 Suber St. Columbia, SC 29205 803-760-8570 ld137d350@westpost.

net * Objective I am seeking a challenging position with an area for growth and advancement wher e I can gain more customer service and leadership experience. I am very confiden t in my abilities to perform to the utmost of standards, which will enable me to rapidly adapt and succeed in any new environment. Experience Office of Integrity 10/2006-6/2010 SC Dept. of Motor Vehicles, Blythewood, SC Investigated open complaints initiated by consumers and other departments. Adding alerts to customers failing to pay auto insurance, property tax and traff ic tickets. Revoking titles areas offices, processing correct titles, and applications. Forwarding, consumer cases over to State Law Enforcements Division to investigat e possible fraudulent titles. Retail Associate Part time 5/2007-5/2009 Wal-Mart, Columbia, SC Cashier, customer service rep, in a retail setting, scanning groceries, and item s. Counting money, and change, while taking other forms of payment, i.e. credit car ds, debit cards. Loss Prevention put up supplies and perishable goods. Scanned items for customers and received payment. Titles Examiner 8/2002-10/2006 SC Dept. of Motor Vehicles, Blythewood, SC Processed incoming titles applications mailed to the DMV, along with answering c alls from customers in regards to the application process and procedures. Processed title applications to microfilmed into the State computer system and o ffered resolutions to problems encountered at consumers request Worked with numerous departments to ensure all protocols, and guidelines involvi ng title applications had been completed. Researched an archived felony titles to stay abreast of new title fraud concepts *. Balanced and prepared cash drawer for next and same day business transactions. * Education Dreher High School, Columbia SC 1998 Interests Fishing, Shopping, spending time with family and friends References References are available on request.