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  • Pitch Book

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    Ravi Shah
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    The document compares six banks - ICICI, HDFC, HSBC, Citi, Stan Chart, and SBI Kotak - across five dimensions: competence, responsiveness, communication, access, and tangibles. For each dimension, the banks are rated on a scale of 100 to 200, with ICICI rated highest in competence, responsiveness, and access, HDFC rated highest in communication, and SBI Kotak rated lowest across all dimensions.

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    The document compares six banks - ICICI, HDFC, HSBC, Citi, Stan Chart, and SBI Kotak - across five dimensions: competence, responsiveness, communication, access, and tangibles. For each dimension, the banks are rated on a scale of 100 to 200, with ICICI rated highest in competence, responsiveness, and access, HDFC rated highest in communication, and SBI Kotak rated lowest across all dimensions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    77 views2 pages

    Pitch Book

    Uploaded by

    Ravi Shah
    The document compares six banks - ICICI, HDFC, HSBC, Citi, Stan Chart, and SBI Kotak - across five dimensions: competence, responsiveness, communication, access, and tangibles. For each dimension, the banks are rated on a scale of 100 to 200, with ICICI rated highest in competence, responsiveness, and access, HDFC rated highest in communication, and SBI Kotak rated lowest across all dimensions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    COMPETENCE

    RESPONSIVENESS

    Competence
    200 190 180 170 160 150 140 130 120 110 100 ICICI HDFC HSBC Citi Stan Chart SBI Kotak 140 90 200 150 100 50 ICICI

    Responsiveness

    HDFC

    HSBC

    Citi

    Stan Chart

    SBI

    Kotak

    COMMUNICATION

    Communication

    ACCESS

    Access
    200 190 180 170 160 150 140 130 120 110 100 ICICI HDFC HSBC Citi Stan Chart SBI Kotak

    40 ICICI TANGIBLES HDFC HSBC Citi Stan Chart SBI Kotak

    Tangibles
    130 110 90 70 50 30 ICICI HDFC HSBC Citi Stan Chart SBI Kotak

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