BASIC 12

ALP

STUDENTS : KORDAY CULQUI SARA DIAZ GRABRIELA MANCCO JENNIFER PINCHE XIMENA

25/04/2011

ALP Representation of a large tech company and potential buyers

Scene number one: Sara and Ximena

S: Welcome to PROM PERU COMPANY, my name is Sara Diaz. Can I help you? X: Good morning Miss, my name is Ximena Aguila. I want to travel to Iquitos and I need S: Excuse me. Could you repeat it again please? X: Miss. Do you listen me well? S: Im sorry but the time is getting a lot of interference. Could you call in some minutes? X: Ok! . X: Hello? Its Ximena again. S: Please, wait a minute X: I have a lot of things to do. Im sorry but I cant wait more time. S: (Sara Is angry) our service is terrible, Oh my god, I have problems with the telephone again. I cant work well with this cell phone, its very old and it hasnt a good signal that happen every time, it makes me nervous. I need to talk with my boss

Scene number two: Sara and Korday K: Come in! S: Good morning Miss Culqui K: Hi Sara. Do you need anything? S: Sure, We have a big problem in this company

K: Oh Sara, I know why you are here. Let see Sara, I cant increase your salary but maybe if you make the best job in this month, I would considerate it. S: Excuse me? What are you talking about? How do you want that your employers will work well if the companys telephones dont work? K: Youre right, for that reason we are going to change all the companys cell phones on Friday. Dont worry Sara, thank you for your advice.

Scene number three: Gabriela and Korday G: Im borried, today is a holyday but Im working here. Its not fair. So I will talk with my boyfriend. K: Do you work here? G: Ah? Wait, Wait. Im talking with my boyfriend and its very important because hes planning to travel. K: What? Miss Gabriela I need to see the plans and the models of the cell phones G: The most important items for your trip like passport, plane tickets, travelers checks, credit cards and keys, should go in your carry on bag. Always keep them with you. Honey, wait a minute There are some models of Movistar, just look them. Harry up please, choice your model K: Ok miss, What about the cost? G: There are expensive, heavy and wide. Ok please, wait K: I dislike waiting a long time. Im a very good customer. This company lost a lot of money for you. Good bye! G: What?

Scene number four: Jennifer and Korday

K: I hope the next company will be better than Movistar J: Hello Miss. Can I help you?

K: Sure, I need to change all the telephones in my company but I dont know which is more convenient J: You are a lucky woman. Youre in the right place. Nextel has a lot of different plans for every need. For example this is a plan for international calls, also there is a plan for local calls and long distance calls but if you tell me that you work in a company you should access to the special plan for companies. K: Youre right but I supposed that that telephone number is only one J: Yeah Miss Korday but each telephone number has an attachment. I recommend it if you have many executives because its more reliable for the business. K: That sounds interesting. J: Also Miss Korday we have innovated. Now our telephones are attractive and affordable, we have special offers to large buyers, installation and first month is free if you are encouraged to buy in this company. K: Oh really? How interesting. Definitely I choose Nextel because its very convenient and also their workers are friendly J: Thank you Miss but we only do our job.

Scene number five: (Sara and Ximena)

S: Good afternoon Miss. Can I help you? X: Good afternoon, I need some information about tickets from Pucallpa S: Yes Miss, sorry for the interference of yesterday, How many tickets do you need? X: I need 20 tickets, what about the cost? S: Is 30 dollars per person. X: Thats ok! Great!