BHUPENDRA SINGH ADHIKARI

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Career Highlights:
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Willingness to learn new creative problem solving technique.

Address: B-20, Street No-17, KAUSHIK ENCLAVE BURARI , Delhi-110084 Contact:+91-9582217235 Email:mail4bsa@gmail.com bhupendraadhikari@hotmail.com

Goal
To be a part of an organization where process of learning never ends and my creativity takes wing to unexpected heights .A place where initiative, hard work and learning through constructive criticism is always promoted.

Professional Profile
Currently working with One97 Communication Ltd. as an Associate Business Operations. Worked in HCL INFOSYSTEM as a L3 Service Engineer from 16.NOV.2009 to 15.JULY.2010.

Career Highlights/Experience

Current Experience (OCT-2010-Till Date) Organization: ONE97 COMMUNICATION LTD. Designation: Associate Business Operations Brief Organization profile: One97 is Indias leading telecom application services provider with the most widely deployed applications platform reaching 100% mobile users in India. One97 Communications is Indias largest telecom application and service Platform Company. It offers services to telecom operators and businesses to leverage telecom opportunities new revenues and increase business efficiency One97 Communications provides localized content and robust platforms for network services. A Telecom company having contracts from various companies like TTSL, BHARTI AIRTEL, VODAFONE, UNINOR, VIDEOCON, IDEA. It provides VAS & GPRS related services to the mentioned companies.

Job Profile:

MG1 Associate Business Operations. To provide Vas services to clients customer (VIDEOCON). To run various VAS applications for. Issue handling with clients. To configure new Applications on servers. To prepare the daily MIS report of Running Applications. To develop the new required application as per the changing requirements provided by client. To check the charging and configuration of various VAS services. Charging the application from centrals backend.

Testing of E-1, monitoring and troubleshooting Scheduling and Managing services of all Servers Providing 1st level support for any of the problem to client as well as other teams. Handling MIS & Revenue part for the Operator. Checking the status or charging response of Various services. Monitoring the connectivity status for all the Servers.

Previous Experience Organization: HCL Info system Ltd. Designation: TRC Engineer Brief Organization profile: It is an IT company having contracts from various companies like NOKIA, KODAK, TOSHIBA, and TATA SKY. It provides the services to the products of the mentioned companies.

Job Profile L3 Service Engineer. To provide servicing to the Nokia handsets, keeping the essential KPI and Quality Policy in minds. Worked on various projects of HCL NOKIA such as S2S, L3SO, BER. Also worked in Quality Control department.

Major Project Handle

HCL INFOSYSTEM LTD, NOIDA Project Title S2S

Role Description

Service Engineer
Under this project we have to provide servicing to the scrap handset of

NOKIA.

Project Title L3SO Role Service Engineer Description L3SO, Level 3 Service Operation, under this project we have to provide servicing of NOKIA handset which comes under warranty keeping TAT, BOUNCE, and REJECTION parameters in minds. Project Title BER Role Service Engineer Description BER, Beyond Economical Repair, these are the handsets which by some reason

could not be repaired by Engineer, so in this process we have to recheck the work done by an Engineer on a handset, and if any work can be done then we have to do that. Industrial Training
Four weeks MINOR PROJECT Training on SDH in BSNL.

Three weeks MAJOR PROJECT Training on OFC in BSNL.

Professional Qualification
Pursuing B.E. in Telecommunication Engineering From AIETE, LODHI ROAD Diploma in Digital Electronics & Microprocessor from AMBEDKAR POLYTECHNIC, SHAKARPUR (2006-2009), 70%.

Academic Qualification
10th from C.B.S.E, Delhi in 2005, 70%

Personal Information
Name Fathers Name Date of Birth Marital Status Nationality Language Known PAN CARD No : : : : : : : Bhupendra Singh Adhikari M.S.Adhikari 21 -Feb-1990 Unmarried Indian English, Hindi ANEPA6605J

DATE: New Delhi

(BHUPENDRA SINGH ADHIKARI)