Professional Documents
Culture Documents
Interim Report
2010
Table of Contents
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Introduction Background of Sustainability in Asia Our Policy Our Footprint Performance Walk the Talk Review of Office Performance in 2009 2011 Targets Culture Issues Sustainability Survey Employee Engagement 2009 - 2010 Activities Next Steps Sustainability Competition Office Audits Results Best Practices Next Steps The Way Forward
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1.0 Introduction
We value sustainability and embrace its importance at AECOM. AECOM is firmly in the sustainability business as we design, build and manage infrastructure that benefits society and paves the way towards sustainable development. In all of our projects, our aspiration is to enhance and sustain the worlds built, natural and social environments. But we are aware of the pressing concerns of human-caused climate change and the growing stresses of accommodating a rapidly expanding population on this planet. The challenges of designing and building facilities - buildings, power, transportation, water and others are constantly in our minds as we strive to advise clients on how to meet the current and future demands for sustainable development. And, tellingly, Asia is where the focus of the world happens to be directed towards now. The explosive growth of countries like China and India highlights the manner in which society is changing today. It is clear that if we do not act now - both in our work and personal capacities - to reduce our impacts, there are consequences which will be dire and there for all to see. Future generations will question, What were we doing back then when we had the chance to do something for sustainability? Our sustainability-related projects speak for themselves. But what about our own performance? In this interim report, we take the opportunity to present AECOM operational performance in Asia. The report is organized according to: Background of sustainability in Asia Performance walk the talk Culture issues Employee Engagement Office audits Best practices The way forward
We hope that you will find this report interesting and we welcome any comments or feedback that you might have on improving our performance both externally and internally.
This report has been prepared by the Office of Corporate Sustainability (OCS) of AECOM in Asia.
Our Policy
AECOM in Asia is committed to promoting and implementing good sustainability practice and applying global sustainability principles to the way we do business and the way we satisfy our clients needs. We are committed to proactively balancing economic development with environmental stewardship and social development.
Our Footprint
In 2010, we have more than 4,800 employees in Asia, located in Hong Kong, China, India and Southeast Asia. China and Hong Kong occupies the largest bases with more than two-thirds of the entire organization in Asia. From an operational point of view, the footprint imposed by our offices in Asia is considerable. In order to implement sustainability internally, the OCS began the process of collecting operational data across Asia offices in 2009. The appointment of the Corporate Sustainability Director for Asia in October 2009, followed by identifying sustainability champions for each AECOM office in Asia, underlined the intention of AECOM to make sustainability a key part of the companys operating plan.
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As sizes of Asian offices vary, the data collected are compared on a per capita basis. Where there is more than one office in the same city, the data from the offices are aggregated. In 2010, the AECOM offices in Manila, Guangzhou, Kuala Lumpur and Beijing co-located to form one location in the respective city. As a result, there are some jumps in performance between 2009 and 2010. This will be looked into in the succeeding sections.
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Electricity
The majority of AECOMs offices in Asia are supplied with electricity produced from the combustion of fossil fuels, i.e. coal, oil and gas, which contributes to the levels of greenhouse gases in the atmosphere. An exception is the Shatin office in Hong Kong where nuclear energy forms part of the fuel mix provided by the local electricity utility. According to the data collected, Hong Kong, Bangkok and Manila offices consume the highest amount of electricity (see figure 1).
Fig. 1 Comparing monthly electricity consumption per head in Asian regions in 2009 and the first half of 2010 (kWh)
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0 Bangkok Beijing Guangzhou Hong Kong Kuala Lumpur Manila Shanghai Shenzhen Singapore
Notes: - Manila office completed its co-location in April 2010. As to satisfy the needs with more staff, its electricity consumption has increased more than two fold. - Guangzhou office completed its co-location in January 2010. Electricity consumption drops due to more efficient lighting and cooling arrangements.
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Paper
Our work relies on conveying information to our clients. Paper is essential for our reports and other documentation. But when discarded into landfills, wastepaper decomposes into its constituent components with the generation of methane, a potent greenhouse gas. Consumed paper can be recycled back into lower-quality materials like cardboard or newsprint although the number of times that this can occur is limited by the shrinkage of fibres after each recycling process. Ultimately paper will end up as waste. Where possible, we look for ways to reduce wastage of paper either through electronic methods or reducing the need for paper altogether by limiting the issuing of printed copies. The Hong Kong offices purchased the largest amount of paper in 2009 and 2010, indicating that their consumption is probably the highest, The Singapore, Shanghai, Guangzhou, Kuala Lumpur and Shenzhen offices follow closely in this pattern (see figure 2).
Fig. 2 Comparing monthly paper purchased per head in Asian regions in 2009 and the first half of 2010 (kg)
0 Bangkok Beijing Guangzhou Hong Kong Kuala Lumpur Manila Shanghai Shenzhen Singapore
Notes: - The amount of paper purchased by Hong Kong offices increased almost two fold from 2009 to 2010. This is understandable as the amount of work has doubled in this period with many major projects secured. - The Shenzhen office which includes ADC also showed a sudden increase which presumably is in line with the work being won and sent to ADC. - The Shanghai office has also doubled at a smaller scale.
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Transportation
Many of our offices are established in commercial downtown locations. Where possible, these are chosen so that there are public transit networks available to serve the commuting needs of employees. In some countries these networks are less well-developed. Hence commuting to work is reliant on private vehicle uses. The regional and global nature of our work further means that staff has to travel long distances by air to visit clients and project sites. Both air and land travel contribute to green house gas emissions through the combustion of oil. We try to reduce air travel where feasible through the use of teleconferencing or videoconferencing. Beijing, Shanghai and Manila offices had the highest CO2 emissions derived from air travel (km) in 2009 and 2010 (see figure 3). The staff in these offices flew more than the average in the region. Fig. 3 Comparing monthly air travel distance per head in Asian regions in 2009 and the first half of 2010 (km)
Monthly air travel distance per head (km)
2000 1800 1600 1400 1200 1000 800 600 400 200 0 Bangkok Beijing Guangzhou Hong Kong Kuala Lumpur Manila Shanghai Shenzhen
Notes: - Much of the air travel by staff in Beijing, Shanghai and Shenzhen is internal flights within mainland China. - The Manila air travel distance is also high due to air travel needs within the country for oil and gas projects.
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Water
Water is becoming increasingly important in Asia as competing needs grow from agricultural, industrial, commercial and domestic use. Water is directly consumed in AECOM offices through drinking, washing and flushing. The Shekou and Nanshan offices in Shenzhen have landscape features, which involves irrigation of gardens, otherwise the rest of the Asia offices do not use water extensively for watering purposes. There is no recycling of water; water is supplied by the respective local utility and potable water in all offices is provided in plastic dispensing containers by vendors. The energy put into providing clean water and treating waste water after use is an added factor in the generation of greenhouse gases. Some offices2 do not have individual water meters as they are charged as part of the overall management fee. But for those offices which are billed for water consumption, it was found in 2009 that the Shenzhen offices consume more water than the Southeast Asia offices (see figure 4). Fig. 4 Comparing monthly water consumption per head in Asian regions in 2009 and the first half of 2010 (m3)
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Singapore SIF office, Shanghai Times Square office, Hong Kong and Beijing offices did not have records on water consumption. Guangzhou and Kuala Lumpur offices reported figure in 2009 but not after 2010.
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2011 Targets
The targets proposed for 2011 are:
Impact
Co-location in Progress
Water
Reduction Target (based on FY10 levels)
Paper consumption
Electricity
5-10% 5-10%
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At the beginning of 2010, many AECOM offices co-located while unifying under a single brand. This means that regional reporting has changed slightly from 2009 in countries where co-location has taken place as one office reports data rather than two or more separate offices in the same city. This applies to: - - - - Guangzhou Manila Beijing Kuala Lumpur
Baseline data will be recalculated from the above offices once a stabilization period of 6 months has passed.
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More than 170 questionnaires were collected. The survey mainly focused on the staff perception of the following aspects:
Achievement in terms of sustainability
More than half of the respondents agreed on the successful reduction of carbon footprint achieved by AECOM in Asia, though 36% were uncertain about the company having its own house in order in terms of sustainability.
Outcome of projects
46% felt that the company aimed for a sustainable outcome for the projects that they worked on and 59% were positive about the encouragement given to clients in terms of sustainability. 40% stated that their line managers encouraged them to consider sustainability in their projects.
A strong commitment to sustainability was reflected in the survey. 68% of the respondents believed that AECOM is committed to addressing sustainability in its business and they agreed that a strong commitment to sustainability is being made at both the company level and at an individual level.
70% of staff claimed that they have embedded sustainability considerations into the internal process of their work as well as in their daily home practice.
Stakeholders
Empowerment of staff
49% of the respondents agreed that their line managers understand the issue well, while one-third of them thought that they had enough access to the relevant skills and resources.
Many of the survey respondents believed that the company has given enough consideration to its stakeholders. One half of them agreed that the company is fair and ethical in its dealing with suppliers while 39% of them believed that the wellbeing of staff is under genuine consideration.
40% of the participants thought that the internal communication of sustainability issues and knowledge was effective enough. 40% of them thought that AECOM is good at communicating the sustainability message and its successes within the company.
30% thought that the office workplace had been designed or adapted to reduce its environmental impact. 34% said that they acted responsibly to reduce the companys carbon footprint in the workplace.
Follow-up Actions - Better staff understanding of the policy and easier access to information have to be implemented to improve the internal communication of sustainability issues, so that the staff would have a better appreciation of what the company has done and what resources are available. - More encouragement from senior management should be offered to staff, in order to practise sustainability on both company and individual level. - AECOM needs to improve its external communication to clients and stakeholders if it wishes to position itself as a sustainability leader in Asia.
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As an example of this effort, an awareness campaign was conducted in AECOM on Earth Hour (March 27th) to encourage staff throughout the region to turn off their lights for a symbolic hour from 8.30 to 9.30 p.m. Over 1,300 staff responded to this call.
AECOMs Kuala Lumpur office participated in the Zoo Keepers volunteer program at the Taman Negara National Zoo. The program promotes a closer relationship between human and wildlife by encouraging people to learn about animals needs and social behaviour. AECOMs team spent time cleaning the enclosures of the tigers, lions, elephants and giraffes, building a perch for the zoos latest addition a new hornbill enclosure and carried out general maintenance at the deer and tapir enclosures.
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AECOMs Manila office, as part of the Adopt A-Seeding initiative, participated in the planting of 2,000 seedlings in Caliraya Laguna. The team worked with the Haribon Foundation on their program, Rainforestation Organizations and Advocates to the year 2020. The goal of the project is to restore one million hectares of Philippine rainforest using native trees until the year 2020. Local community partners will maintain the planted seedlings once they have grown.
6km is the average distance women and children walk every day in the developing world to have access to water. Run for Water is based on this statistic - running or walking 6km makes the realities of water scarcity real to participants in the developed world. AECOM colleagues in Singapore sponsored and participated in this event to support water projects in the region.
Trekking in Hong Kongs hilly area, AECOM colleagues walked 25km to raise support for sustainability projects in Hong Kong organized by Green Power, a volunteer organization dedicated to environmental education. Proceeds from sponsorship go to the financing of nature conservation projects in Hong Kong and China.
The Manila office participated in the Earth Day Run 2010 held at the Fort Bonifacio Global City launched by the National Geographic Channel. The aim was to generate funds for architects to participate in Design Against the Elements, a global architectural design contest to provide affordable, sustainable, eco-friendly and disaster-resistant model houses as a solution to the problems related to climate change.
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To develop sustainability activities, AECOMs Guangzhou office joined in the Celebrating Asian Games - Greening Baiyun Mountain tree planting activity. By calculating their own carbon footprint, staff were able to find out how many trees they needed to plant. (Each big tree can absorb 15kg of CO2 every year.) The children of staff were also invited to join this activity - a good opportunity to educate our young about sustainability and its importance for the future.
AECOM in Thailand held the Beach Cleanup at Suan Son Beach, with participating volunteers from Bavorn Rattana Sart School and AECOMs vendor, Geocycle. Instruction on waste type segregation (segregating recyclable, dry, wet, and hazardous waste) was given to student volunteers. AECOM supplied a green, reusable bag made of cloth to promote reduction of plastic usage. Funding was also provided to the school for educating future champions on sustainability.
In celebration of the Philippine Environment Month in June, AECOM helped the Environmental Management Bureau run an Environmental Youth Camp (June 17-18, 2010) at the La Mesa Eco Park, Quezon City. The objective of this activity was to increase the awareness of student leaders on water protection and conservation, and to cultivate skills and understanding among students in initiating active responses to increase community participation in sustainability.
Reef Check 2010 is part of the global initiative organized by the International Reef Check Foundation to increase public awareness on coral reefs and to protect and rehabilitate reefs worldwide. This is the second year that AECOM in Asia has participated in this activity. This year our divers went to Pak Lap Tsai in Sai Kung to survey corals, fauna and marine invertebrates. More than 30 staff, members and associates joined our divers for this meaningful event.
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Next Steps
Employee Engagement is a crucial element of embedding sustainability in AECOM. We intend to maintain our programs in Asia for 2010-11 by organizing more activities internally as well as seizing the opportunity to reach out to our various communities across the region.
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Sustainability Competition
The purpose of the competition is to raise awareness of sustainability issues in AECOM as well as to embed the principles in our projects and foster Employee Engagement. The competition was open to all our Asia offices, allowing staff to put the creative ideas into action. They work on proposals with two major themes: - Greening the Office - Promoting Sustainability in the Community The initial set of proposals submitted by staff was judged on: - - - - - - - Impact to Office Impact to Environment Impact to Community Originality Feasibility Sustainability Innovation
The following 12 entries have been selected to proceed to the next phase of implementation.
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A second proposal from Singapore concerns installing Mini Sunpower, an electricity saver, on wall sockets close to the circuit breaker system to reduce office electricity consumption by 10-20%.
This project proposes vertical greening of the walls in the Nanshan office by planting climbing plants such as tomatoes, beans and other organic vegetables. The greened walls are expected to moderate air temperature, filter air and give people a taste of the nature.
Making greener decisions for corporate purchasing is an important step for AECOM to further implement corporate responsibility. AECOM in Asia is new to this practice and this project is aimed at examining and rating the goods and services purchased and suppliers according to their environmental impacts.
Inspired by Earth Hour, the Hong Kong office proposes to have an Earth Lunch Hour during which lights and monitors are turned off at lunch time. This would happen once a week on one or more of the floors in the Hong Kong Shatin office as a regular practice to bring the message of energy saving and to raise the concerns on climate change in AECOM.
Hydroponic gardening is a soil-free gardening method where vegetables are kept in a nutrient and oxygen rich environment. This has advantages over conventional gardening using soil methods, as the risk of disease and pollution is lowered through the hydroponic approach. The Kuala Lumpur office proposes to cultivate its own vegetables using this system to green the office, providing food and offsetting carbon emissions.
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The Kuala Lumpur office would like to reduce energy consumption in Malaysias schools by educating students on sustainability and what it means for them. To achieve this aim, it is proposed to create a charity within AECOM which will support energy audits for Malaysian schools and at the same time give talks about climate change. Such an initiative could be publicized through mass media and government so as to promote AECOM as a responsible corporation, at the same time allowing our next generation to think about the future.
By collaborating with the Environmental Management Bureau of the Philippines, the Manila office aims to promote environmental awareness and education in schools and academic institutions by integrating environmental themes in the school curriculum and conducting training on the Use of Environment Modules for Teachers. It is hoped that the schools would become eco-friendly, include environment-related aspects in the schools policies, maintain environmental-friendly built areas, and also empower students to support green initiatives in the future.
The advanced development of China has increased the demand for traditional means of transport - fossil-fuel powered transport, which increases carbon emissions. Other means such as walking and cycling should be promoted. The Shanghai office would like to engage staff to adopt Zero Impact Commuting by providing showers to allow staff who run or cycle to work to wash and get changed, offering free parking space for bikes and setting up a Zero Impact Commuter prize.
Another proposal from the Manila office is to organize an environment youth camp to which student leaders and teacher-advisors in Metro Manila will be invited. The camp aims to increase the awareness of student leaders on water protection, conservation and other environmental concerns. The camp will involve seminars and workshops. After the camp, continuous activities will allow the student leaders to launch environmental conservation awareness by implementing related science and art projects.
This proposal from the Manila office involves the cleaning-up of the beach and coastal waters of San Diego Beach in Manila. The plan aims to engage stakeholders from the beach area, namely the nearby residents, to clean up the beach. AECOM staff qualified with SCUBA certification will do the clean up as well as an assessment of corals, reef fauna and algae. It is intended that a beach clean-up would enhance the coastal tourism potential of San Diego Beach. At the same time, through volunteering activities, the stakeholders would learn how to manage the coastal resources they possess. In 2011, these proposals will be taken forward as live projects and assessed to select the final winner of the AECOM Sustainability Competition.
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The following table summarizes the measures in place for offices in the region.
Energy
Centralized A/C Use of natural ventilation Zoned lighting controls Use of daylighting High efficiency Metered energy saving water lighting (T5 or CFL)
Water
Water reduction fitting Use of recycled water Separate paper recycling bins
Waste
Printer toner Separate recycling plastic recycling bins Separate metal cans recycling bins Used battery recycling Public transit systems widely used
Transport
Car pooling Cycling to work Use of videoconference
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X X X X
X X
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X X
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X X
X X
Hong Kong
- Sheung Wan
X X X X X X
X X X X X
X X
Shanghai
- Times Square
X X
X X X X X X
Shenzhen
- Binhai
Shenzhen
- Luohu
Shenzhen
- Nanshan
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Shenzhen
- Shekou
X X
Singapore
- Concourse
Singapore
- SIF
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The audits - comprising site inspections, interviews with key staff and documentation reviews, - highlight the following recommendations for improvement:
- Optimizing the use of air-conditioning and lighting and, where possible, using natural daylighting and ventilation; - Use of energy-efficient lighting tubes, such as T5 or CFL lighting based on cost-benefit analyses to determine the cost saving; - Discouraging wasteful use of paper in daily office work by using more e-statements, reading documents off screens rather than printing hard copies, and reuse of one-sided used paper; - Recycling waste such as paper, plastics, cans, batteries, etc. and making sure that waste being removed from the office is sent to reputable contractors for recycling; - Exploring whether air travelling for internal purposes can be reduced by setting up videoconferencing facilities in the most frequently visited offices in Asia; - Reducing the impacts of private vehicle use for commuting by encouraging car pooling; - Placing more posters and notice boards in visible places for staff to see and learn more about sustainability in the workplace; - Encouraging more plants to promote the green image and establishing sitting out areas in the open environment for staff; and - Organizing more on-site seminars and off-site activities such as hikes, community projects, etc.
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Best Practices
The audits further disclosed a number of best practices being employed in each individual office. These include: - Use of low energy lighting and timer switches to reduce electricity costs; - Use of natural daylighting in the office; - Adjusting the printer settings to reduce paper wastage; - Setting up collection recycling systems for plastics, cans and paper to recover waste and generate income for the offices; - Switching to sensor faucets in washrooms to save water; - Setting up eco-systems in the office such as green roofs and composting systems for grey water recycling and food waste respectively; - Use of video and teleconferencing to reduce air travel; - Use of washing liquids from natural components rather than chemicals for cleaning sampling containers; and - Encouraging car pooling and cycling to work to reduce the vehicle footprint. Detailed examples are provided in the following cases.
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The Shekou office purchases its own lighting appliances. Office lighting is provided by lighting luminaries at suspended ceiling level. T8 tubes were installed during the first phase of decoration for the office but as the fluorescent tubes burnt out, the office changed them to the more efficient T5 tubes; now some T5 ones have been changed to T4. The fluorescent tubes are OPPLE 28W T4.
Certain types of waste can be recovered and recycled. Paper is an obvious choice but plastics, metals and glass can also be separated for collection and recovery. Staff will be incentivised if there is an orderly collection system such as the one set up by the Manila office in its pantry area.
Best Practice: Hong Kong Sheung Wan Office Use of Natural Daylighting
Internal shading is related to both use of air-conditioning and lighting. As one of the major sources of heat is from solar glare, internal shading reduces the need for airconditioning although too much shading dims the indoor environment and more lights would be needed. The challenge is how to strike the balance between the two. In Sheung Wan, the majority of workstations are located at certain distances from the windows, which minimizes the opportunity for staff to come into direct exposure of sunlight and hence minimizes the demand for a greater air-conditioning load around these areas. The office layout is mainly open office design along the exterior, while less frequently used areas (e.g. pantry, server and printer rooms) are located towards the centre of the building. Office cubicles located at the north zone are designed with full-length glass vision panels that allow penetration of daylight into the building interior.
Best Practice: Singapore Concourse Office - Adjusting Printer Settings to Reduce Paper Wastage
The Concourse office consumes about 700 kg paper a month (roughly 200 reams A4 paper and 40 reams A3 equivalent). This is not excessive but paper consumption in general can be reduced by switching to electronic copies rather than printing out hard copies. It is noted that there is a setting on all of the office printers whereby staff have to go to the printers to activate the printing. If the printing action is not activated after a certain period i.e. the member of staff has not collected the printout, the order is cancelled by other staff thereby saving wasted printouts. By measuring the quantity of paper consumed before and after this initiative started, it was shown that the level of consumption dropped by 37% and 9 % for A4 and A3 paper respectively as well as making the printer area tidy and free of wasted printouts.
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Best Practice: Nanshan Office Best Practice: Beijing Office Switching to Sensor Faucets in Washrooms to Setting up an Eco-system The Beijing office has set up an earth worm factory to convert kitchen Save Water
The Nanshan office is billed directly for its water usage. Currently it is trialling a replacement program for some of its manually operated faucets with sensor activated versions. This will save water and the direct benefits will be reflected in the reduction in water bills.
Best Practice: Luohu Office - Video and Teleconferencing to Reduce Air Travel
The Luohu office serves as AECOMs design centre. As a result, staff must communicate regularly with customers around the region. The use of videoconferencing has helped reduce the need for air travel where possible.
Best Practice: Kuala Lumpur office - Use Natural Components Rather than Chemicals for Cleaning
waste, cardboard, newspaper, tea leaves and ground coffee into nutrient compost. This worm bin system is an ongoing process in natures food chain. The resulting compost is used as bedding for plants. This initiative has significant educational value for staff as well as providing a means practically disposing food waste in an ecologically sound manner.
The Kuala Lumpur office is using a detergent (Ecowash) for washing sample bottles, that is made from vegetable fat and sodium bicarbonate (baking soda) and does not contain phosphate and EDTA surfactants. This has the advantage of reducing Biological Oxygen Demand (BOD) in the discharge water. Other benefits are the local availability of Ecowash and the lower price (about 25 times cheaper than the phosphate-containing detergents).
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Next Steps
In 2011, our next steps will be to take actions to improve current practices and increase awareness among staff of how AECOM can walk the talk. We will continue to measure our performance to strive towards our targets in 2011 when a further round of audits will be conducted. For some offices especially those in China we are considering setting up environmental management systems that meet ISO 14001 certification standards.
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For any enquiry, please contact: Dr. Thomas S.K. Tang, Director, Sustainability & Corporate Initiatives, Asia D +852 2685 6183 sk.tang@aecom.com
Contact Us AECOM 9/F, Grand Central Plaza, Tower 2, 138 Shatin Rural Committee Road, Shatin, Hong Kong Tel +852 2605 6262 Fax +852 2691 2649
About AECOM AECOM (NYSE: ACM) is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 51,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation, and technical excellence in delivering solutions that enhance and sustain the worlds built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 100 countries and had revenue of $6.3 billion during the 12-month period ended June 30, 2010. More information on AECOM and its services can be found at www.aecom.com.
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