OMOTOLA CAROLYNE PETGRAVE

574 Arbor Hollow Cir. Apt 306 Cordova TN 38018 * (404) 219-8658 * tolapetgrave@gmail.com
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SUMMARY OF QUALIFICATIONS University of Memphis graduate student with a passion for human resource, corporate training and leadership development High-level of flexibility, initiative, and intrinsic motivation with focus on customer satisfaction Knowledge in project management, organizational advancement, and policy development Demonstrated success in teambuilding programs, writing corporate manuals, and employee evaluations Extensive background in recruitment, orientation and staff development EDUCATION Masters in Leadership & Policy Studies, Graduation- August 2014 Cumulative GPA: 4.0 The University of Memphis, Memphis, TN Master of Business Administration, August 2011 Concentration: Management, GPA: 3.16 The University of Mississippi, University, MS Bachelor of Arts-Psychology, May 2009 Minor: Business Administration, GPA: 3.39 The University of Mississippi, University, MS
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PROFESSIONAL EXPERIENCE The University of Memphis Career Services, Memphis, TN Graduate Assistant, January 2013- Present - Assist in the coordination of three annual recruitment fairs with over 1,800 participants - Construct leadership development programs to foster prime employer partnerships - Compile and interpret assessments of the evaluation of employer-related programs and deliver staff reports - Research and assist with implementation of Career Services policies and procedures for employers and students - Plan, develop, and implement new strategic programs for students, employers and faculty ServiceMaster Human Resources, Organizational Development & Training Department, Memphis, TN Graduate Intern, June 2013 December 2013 - Developed analysis of effectiveness of potential/performance assessments used to identify top talent pipeline - Constructed developmental activities to foster high-impact learning during for top Talent Alliance Program - Created instructor-led training user guide and new user job aid for Skillsoft software - Researched and designed learning content for American Home Shield Supervisor training to be piloted in three contact centers and administered nationally - Generated Excel database analysis of efficiency of training and development request forms - Assisted with the exit interview/ termination process of associates - Developed end of the year performance evaluation for Human Resource Managers - Revamped performance review process for non-exempt associates - Presented on Social Media strategies for company brands to be included in marketing concepts - Ensured associate completions of end of the year compliance trainings - Evaluated and recommended changes to top performing associate recognition program - Handled confidential information during severance package review to help avoid potential law suits - Assisted with completion of new hire checklist and trainings within 12 months of on-boarding The University of Memphis Career Services, Memphis TN Employer Relations Specialist, December 2011- October 2012 - Increased the amount of career fair employer participation by 30% within first year in the department - Functioned as the Technical Administrator for eRecruiting software, and managed the logistics and scheduling of recruiting facilities for on-campus interviews - Revamped on-campus interview process to enhance visibility, customer service and student participation - Developed and implemented training manual for Employer Relations team to aid with new employee orientation - Initiated and managed corporate outreach to enhance recruitment and employment opportunities for students - Served as the primary contact and coordinator for three annual career fairs including marketing, registration, invoices, career fair meetings, and data analytics

OMOTOLA CAROLYNE PETGRAVE Page 2 The University of Mississippi Career Center, University, MS Graduate Assistant, August 2010- August 2011 - Organized and executed social media strategies to market events and programs to students - Scheduled and performed outreach to recruit students and local employers for the Job Location and Development program - Conducted simulated behavioral interviews and feedback sessions for students - Initiated contact with over 700 recruiters including Fortune 500 companies to update employer database Youth Villages, Memphis, TN YV CORE Teacher Counselor, July 2009-July 2010 - Selected for leadership development/Clinical programs for management - Supervised and mentored new employees during orientation and facilitated software trainings - Achieved YV CORE Team Award for Best Presentation of Department, 2010 - Implemented individual treatment team plans for emotionally disturbed and aggressive youth PROFESSIONAL AFFLIATIONS - Ole Miss Chapter of National Association of Women MBAS - Toastmasters International - National Society of Black Engineers - Society of Human Resource Management LEADERSHIP Process Improvement Project, Recommended Committee Member, Fall 2012 - Identified strategies to effectively use six-year cohort reports (of first-time, full-time freshmen) created by the Office of Institutional Research; developed and disseminated plan to target and strategically increase graduation rates within a 6 year (or less) timeframe; examined and incorporated best practices from other institutions of higher learning Associated Student Body, Senator, Finance committee, Fall 2008 May 2009 - Handled appropriations and expenditures of money, and reviewed weekly legislation for senate approval Alpha Kappa Psi Business Fraternity, Spring 2007-May 2009 - Organized the initiation of 7 new brothers to Rho Tau chapter Fall 2008, and served as the Master of Rituals during leadership training in Alabama, 2008 African Caribbean Association, Treasurer, Fall 2006-May 2009 - Maintained records of account balances and regulated expenditures on hosting events, and coordinated fund raisers to promote cultural awareness on The University of Mississippi campus HONORS - Semifinalist Gillespie Business Plan Competition 2011 - Resident Assistant of the Year, Miller Staff 2009 - International Student Non-Resident Scholarship Recipient 2005-2009 - Sally McDonnell Barksdale Honors College Team Award for Best Research Presentation 2007 - Hefley Hall Staff Team Award 2007 COMMUNITY/CAMPUS INVOLVEMENT - Youth Villages Soup Sunday Volunteer - ServiceMaster Habitat for Humanity housing project - Ole Miss MBA Day Volunteer for incoming MBA class recruitment - Bay St. Louis Katrina Relief Volunteer - Boys and Girls Club Volunteer- Chicago, IL and Oxford, MS - Delta Sigma Theta Sorority Incorporated- Graceland Nursing and Rehabilitation Center Volunteer