Professional Documents
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In this file, you can ref useful information about quality management in construction projects
such as quality management in construction projectsforms, tools for quality management in
construction projects, quality management in construction projectsstrategies If you need more
assistant for quality management in construction projects, please leave your comment at the end
of file.
Other useful material for quality management in construction projects:
qualitymanagement123.com/23-free-ebooks-for-quality-management
qualitymanagement123.com/185-free-quality-management-forms
qualitymanagement123.com/free-98-ISO-9001-templates-and-forms
qualitymanagement123.com/top-84-quality-management-KPIs
qualitymanagement123.com/top-18-quality-management-job-descriptions
qualitymanagement123.com/86-quality-management-interview-questions-and-answers
Control of Documents
Control of Records
Internal Audits
Corrective Actions
Preventive Actions (it might be included in the Corrective Actions Procedure as well)
Taking into acount the complexity of (especially) the bigger infrastructure projects
like Commercial Buildings, Hotels, Marine Projects, Highways, Tunneling, Rail or Airports , its
quite difficult to set up a Quality Management System only with these 6 procedures.
Even if you manage to do so, in the beginning, it is almost certain that you will probably be
asked by your Client or Clients representatives to demonstrate how many of the other processes
work in the Project. This is to make him (the Client) sure that everything is working as it should
be or there might even be a specific clause in the Contract obliging you to document them.
So, some of the most common aditional procedures/processes that you might need to issue for a
Project are:
Design Procedure (extremely critical procedure in which you specify how the Deisgn of
the project is being undertaken-in case of a Design-Build contract mainly)
Subcontracting Procedure (also very critical in order to demonstrate that you manage
properly your subcontractors)
Temporary Works Procedure (safety sensitive for all the temporary works that exist on
site and the way their design and construction are managed)
Management of Plant & Equipment (along with maintenance plans and inspection
regimes)
Handover, As-Built and Completion Procedure (useful so that you finally handover all of
the records to the Client on time)
Inspection and Quality Control Procedure (specifying the basic framework of the
inspections that performed on site)
Material Approvals (specifying how the permanent materials will be inspected and
approved by the Client)
Reporting Procedure (describing the format and the frequency of the reports required by
the contract)
Calibration Procedure
Design Field Change Procedure (for changing parts of the design on site because of
several restrictions)
Training Procedure
The list can literally be endless and it can of course be adjusted according to the needs and the
contractual requirements.
There are of course numerous other procedures for Health, Safety, Environment, HR, Accounting
but we are only dealing with the Quality stuff here.
However, the simplest you keep your system, the easier will be for the people who are going to
implement it (thats a big discussion for another post). Otherwise you end up having a system
that no one is following, no one has ever read in the Project and it only exists in order to make
the external auditors and your Clients happy .
Is that really what you want as Quality professional in construction ?
Do we really want to create a bureaucratic Quality Management system which is just adding one
more headache to the Engineers and the Project Managers?
The best single advice is (as for almost everything in life): keep it simple!
But this is where it becomes tricky and harder than most of the people think.
As Leonardo Da Vinci said hundreds of years ago:
Simplicity is the ultimate sophistication.
What are the Quality Procedures/Processes that you are using on site?
Share your experience in the comments below.
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1. Check sheet
The check sheet is a form (document) used to collect data
in real time at the location where the data is generated.
The data it captures can be quantitative or qualitative.
When the information is quantitative, the check sheet is
sometimes called a tally sheet.
The defining characteristic of a check sheet is that data
are recorded by making marks ("checks") on it. A typical
check sheet is divided into regions, and marks made in
different regions have different significance. Data are
read by observing the location and number of marks on
the sheet.
Check sheets typically employ a heading that answers the
Five Ws:
2. Control chart
3. Pareto chart
5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific event.
[1][2] Common uses of the Ishikawa diagram are product
design and quality defect prevention, to identify potential
factors causing an overall effect. Each cause or reason for
imperfection is a source of variation. Causes are usually
grouped into major categories to identify these sources of
variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method