QUALITY OF WORK LIFE AND ITS IMPACT ON JOB

SATISFACTION WITH REFERENCE TO VAIDYARATNAM

OUSHADHASALA (P) LTD, OLLUR, THRISSUR
Submitted in the partial fulfillment of the requirements for the award of
the degree of
MASTER DEGREE IN BUSINESS ADMINISTRATION
SUBMITTED BY
MOHAMMED JALAL N S
Reg no: SOANMBA022

Under the guidance & supervision of

Mr. O.T.S NAMBIAR
Guest Faculty
SMS Kuttippuram

SCHOOL OF MANAGEMENT STUDIES KUTTIPURAM

UNIVERSITY OF CALICUT
2013-15

UNIVERSITY OF CALICUT
SCHOOL OF MANAGEMENT STUDIES, KUTTIPPURAM
DEIRA TOWER, HIGH WAY JUNCTION, KUTTIPPURAM, KERALA-679571
PHONE: 0494-2607224
Email Id: smskuttippuram@gmail.com

CERTIFICATE
This is to certify that the Project Report titled QUALITY OF WORK LIFE

AND ITS IMPACT ON JOB SATISFACTION WITH REFERENCE TO

VAIDYARATNAM OUSHADHASALA (P) LTD, OLLUR, THRISSUR
Submitted in partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION under University of Calicut was
carried out by Mr. MOHAMMED JALAL N.S.

Place:

Dr. E.K.SATHEESH

Date:

Coordinator
SMS KUTTIPPURAM

UNIVERSITY OF CALICUT
SCHOOL OF MANAGEMENT STUDIES, KUTTIPPURAM
DEIRA TOWER, HIGH WAY JUNCTION, KUTTIPPURAM, KERALA-679571
PHONE: 0494-2607224
Email Id: smskuttippuram@gmail.com

CERTIFICATE
This is to certify that the Project Report titled QUALITY OF WORK LIFE

AND ITS IMPACT ON JOB SATISFACTION WITH REFERENCE TO

VAIDYARATNAM OUSHADHASALA (P) LTD, OLLUR, THRISSUR is
a bona-fide work done by, Mr MOHAMMED JALAL N.S, student of SCHOOL OF
MANAGEMENT STUDIES, KUTTIPPURAM, UNIVERSITY OF CALICUT,
under my guidance and supervision. This has not been submitted to any other
University or institution for the award of any other degree or diploma.

Place:
Date:

Mr. O.T.S NAMBIAR

Guest Faculty
SMS, KUTTIPPURAM

DECLARATION

I hereby declare that this project report titled QUALITY OF WORK LIFE AND

ITS IMPACT ON JOB SATISFACTION WITH REFERENCE TO

VAIDYARATNAM OUSHADHASALA (P) LTD, OLLUR, THRISSUR
submitted to School of Management Studies, Kuttipuram is based on the project work
undertaken by me, under the guidance of Mr. O.T.S NAMBIAR. This has not been
submitted to any other University or institution for the award of any other degree or
diploma.

Place:

MOHAMMED JALAL N.S

Date:

(Reg. No.SOANMBA022)

ACKNOWLEDGEMENT
I would first like to thank the almighty for showering on me his blessing, without
whose grace, it would been possible to complete this project successfully.
I am greatly thankful to Dr. E K SATHEESH. Coordinator, SMS Kuttipuram for
providing me the necessary formal sanction for carrying out the study.
I would like to express my sincere gratitude to Mr. O.T.S NAMBIAR, Faculty
Guide School of Management Studies, Kuttippuram for her valuable guidance and
support through all phases of this project.
My special thanks to Mr SUMESH GOPALAKRISHNAN of Vaidyaratnam
Oushadhasala Pvt. Ltd for their guidance and support in completing the project.
I would like to express my sincere gratitude to all Faculty Members, School of
Management Studies, Kuttippuram for their valuable guidance.
Last, but not least my sincere thanks to my parents and my friends for the valuable
help and support rendered by them for the project.

MOHAMMED JALAL N.S

(Reg. No.SOANMBA022)

CONTENTS

TABLE OF CONTENTS

CHAPTER NO.

PARTICULARS

PAGE NO.

List of tables

List of charts

EXECUTIVE SUMMARY

Introduction

1.1 Introduction to the study

1.2 Statement of the problem

10

1.3Scope of the study

10

1.4 Objective of the study

11

1.5 Hypothesis

11

1.5 Period of the study

11

1.6 Research methodology

12

1.7 Limitation of the study

13

Review of literature and theoretical

framework

14

2.1 Review of literature

15

2.2 Theoretical framework

20

Chapter 3

Industry and company profile

30

Chapter 4

Data analysis and interpretation

54

Chapter 5

Findings, suggestions and conclusion

89

Bibliography

94

Annexure

96

Chapter 1

Chapter 2