Professional Documents
Culture Documents
Introduction
Causes of Conflicts
Consequences of Conflict
Negotiating workplace conflicts
The company wants to avoid telling the staff to get back to work
and delivering instructions without seeking input from
employees. A staff that is continually told what to do even after it
has given signs that it is unhappy will escalate the conflict with
management.
The management teams need to set up ways for employees to
give input, such as having managers adopt an "open door" policy
or putting an employee suggestion box in the break room and
using it.
Harassment
Limited Resources
Decreased productivity
Low morale
Absenteeism
Stress
Turnover
Law suits
Violence
1. Let people tell their story - When people are deeply upset
about something, they need to get their story out. This is a basic
principle of mediation and one that's important to remember.