Charles

Thomas Regalado

QUALIFICATIONS
Strength in analyzing, problem solving and assessing logical effects of each action
Strong interpersonal and communication skills
Resourceful and self confident with a strong eye for detail
Successful in facing adversity in a professional setting
Highly committed with strong individual leadership skills
EDUCATION
Bachelors of Science- Applied Sociology
Texas State University, San Marcos, Tx

Minor: Criminal Justice
Deans List: 1 Semester

Associates of Arts- Criminal Justice

Northwest Vista College, San Antonio, Tx

December 2016

May 2013

EXPERIENCE
Server Trainer





March 2014- June 2016
Z Tejas Southwestern Grill



Executed effective time management in a high stress environment with special attention to
customer needs
Built loyal clientele through friendly interactions and successful job execution
One of very few designated large party takers among the entire staff

Sales Associate
Marshalls, San Antonio, TX & San Marcos, Tx


April 2011- December 2013
Responsible for maintaining a presentable and easily accessible sales floor for customers in the
front half of the store while assisting sales guests in purchasing items
Negotiated with customers comparing the costs and benefits of establishing a line of credit
associated with the TJX Company
Consistently placed 1st place in the monthly credit card competition among the sales team

Market Researcher
Scarborough Research, San Antonio, Tx



January 2013- July 2013
Called landlines throughout the United States using random-digit dialing software surveying
their radio, television and newspaper usage habits to gain an understanding of the average
media preference of a given age group
Effectively used voice management to persuade telephone respondents to answer a 100+
question survey that took at least twenty-five minutes to complete
INTERNSHIP



Sales Intern







June 2016-August 2016

Enterprise Rent-a-Car
Negotiate with customers regarding which vehicle protection plan they would purchase for the
duration of their renting.
Inspect a vehicle before and after a clients renting duration with imperative attention to detail; a
great financial loss could result if not completed correctly.
Study the protection plans thoroughly to ensure effective and legitimate persuasion techniques.
ACTIVITIES
Active Member- Sociology Club

Active Member- Phi Sigma Pi- National Honor Fraternity

Active Member- Phi Alpha Delta- International Pre-law Fraternity