Implementation Roles & Responsibilities

Team member of the OTC team through Scope definition, Requirements,

Realization, and Go-Live phases
o OTC ( Order To Cash)
Explanation:
o Definition
o Requirement
o Realization
o Go-Live

worked with client counterpart to define project scope and

project plans

worked with Order to Cash team and business users to collect

and document business requirements

Resolved issues, and communicated the progress and status

during the realization phase

Defined and executed master data conversion activities for

Customer and Price master data

process

Defined and designed Order to Cash inter-company business

Responsible for configuration, integration and implementation of

SD with other modules like MM

processes

Designed and configured pricing for inter-company billing

Designed and configured output determination procedures

Developed and executed Unit Test Plan activities (plan, prepare,

execute, document test results)

activities

Worked with team to prepare and execute Go-Live plan and

issues

Assigned tasks and documenting resolution for post Go-Live

Customized various reports required for day-to-day operation

and management information systems


Testing configured transaction and creating test data for SD
related transaction.

Support Roles & Responsibilities

Handling Customization, Configuration and Enhancements related issues.
Maintenance support includes solving the service request raised by
the end user by providing effective solutions for business within the
time frame agreed upon in the SLA.
Created and maintained the Organizational entities.
Customizing Alternative Product selection, Material Determination, Material
Listing/ Exclusion, Service Contracts, and Free Goods.
Alternative Product Selection
Material Determination
Material Listing/ Exclusion
Service Contracts
Free Goods
Involve in preparation of Technical Specifications, review of Routines &
User Exits, Preparing Training Material, and Documentation.
Technical Specifications,
Review of
Routines
User Exits
o Preparing Training
Material
Documentation
Developed and customized reports in SD module such as sales order
report, which covers all organization levels, delivery status, invoice status,
shipping details and partner function details.
o Pricing Procedure Determination and maintenance.
o Determination
o Maintenance
Handling Tickets on Day-to-Day business.
o ITSM tickets raised by end users regarding day to day issues
Interacting with the client.