DOMINOS QUESTIONNAIRE

CUSTOMER NAME:

AGE:

GENDER:
Please tick the appropriate option to indicate your degree of
satisfaction.

Q1) I Feel difficulties while placing order directly.

(a) Strongly Agree
(c) Disagree

(b) Agree
(d) Strongly disagree.

Q2) Rate Dominos for keeping its promise.

(a) Extremely Satisfied
(c) Dissatisfied

(b) Satisfied
(d) Extremely Dissatisfied.

Q3) Rate Dominos for its30 minutes to free campaign.

(a) Extremely Satisfied

(b) Satisfied

(e) Dissatisfied

(d) Extremely Dissatisfied.

Q4) Delivery boy makes lot of queries while delivering the pizza.
(a) Strongly Agree

(b) Agree

(c) Disagree

(d) Strongly disagree.

Q5) I am satisfied by the services provide by the Dominos.

(a) Strongly Agree

(b) Agree

(c) Disagree

(d) Strongly disagree.

Q6) Dominos always gives value for money.

(a) Extremely Satisfied

(b) Satisfied

(c) Dissatisfied

(d) Extremely

Q7) Dominos sometimes refuses to take order.

(a) Extremely Satisfied

(b) Satisfied

(c) Dissatisfied

(d) Extremely Dissatisfied.

Q8) Dominos delivers pizzas within reasonable time period.

(a) Extremely Satisfied

(b) Satisfied

(c) Dissatisfied

(d) Extremely Dissatisfied.

Q9) Rate Dominos for its quality of the pizzas.

(a) Extremely Satisfied
(c) Dissatisfied

(b) Satisfied
(d) Extremely Dissatisfied.

Q10) Dominos staff is always able to provide me with the information that I require.
(a) Strongly Agree

(b) Agree

(c) Disagree

(d) Strongly disagree.