K.C.

COLLEGE OF MANAGEMENT STUDIES

DOMINOS QUESTIONNAIRE Customer Name : Age : Gender : Please tick the appropriate option to indicate your degree of satisfaction Q1) Are you satisfied by the services provide by the Dominos. (a) !treme"y #atisfied (b) #atisfied (c) Neither #atisfied nor Dissatisfied (d) Dissatisfied (e) !treme"y Dissatisfied Q$) Domino%s staff is a"&ays ab"e to provide me &ith the information that ' re(uire. (a) #trong"y Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e) #trong"y disagree. Q)) Dominos a"&ays gives va"ue for money. (a) #trong"y Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e) #trong"y disagree. Q*) Dominos &ou"d be my +irst choice. (a) #trong"y Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e) #trong"y disagree. Q,) ' +ee" difficu"ties &hi"e p"acing order direct"y. (a) -es (b) No Q.) Dominos sometimes refuses to ta/e order. (a) -es (b) No Q.) 0ate Dominos for its (ua"ity of the pi11as. 2ut of 13 .4444444 Q5) 0ate Dominos for its 6)3 minutes nahi to free7 campaign. 2ut of 13 .4444444 Date :

Q8) Do you come here for a) 9unch: dinner b) ;ave some snac/ c) ;ang out &ith friends Q<) = come to dominos on >a) $ to ) times a &ee/ b) 2nce a &ee/ c) 2nce a month d) 2nce in si! months