Colton Ketchum

987 Lilack Avenue

Newport News, VA
(757) 786-9879
coltonketchum@gmail.com

SUMMARY OF QUALIFICATIONS
Experience in staffing, project development, resume building, technical writings, communication, planning, and
development of memorandums.
Professional experience includes oral communication, written communication, problem solving, time management,
organization, and business development through technical communication.

EDUCATION

Old Dominion University, Norfolk, VA

Virginia Commonwealth University, Richmond, VA

May 2004
June 2005

WORK EXPERIENCE

CONSTELLATION WEST, Southpoint, VA

Technical Writing Specialist
September 2005 October 2010

Develop memorandums, technical writing projects, assist with customer communication

THERMO QUEST, Suffolk, VA
Customer Service Representative
June 2010 January 2016

Assist the customers with any issues that arise

Create informational brochures for the customers on the corporation

SPECIAL SKILLS
Computer Skills: Microsoft Word, PowerPoint, Excel, Outlook
Additional Training: TECH training, L.R.T.D.