Contractor

Quality
Management Plan

City of Mesa JOCG12

September 2013
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Table of Contents
Section

Page

1.0GENERALREQUIREMENTS......................................................................................................................4
1.1Introduction........................................................................................................................................4
1.2Organization........................................................................................................................................4
1.3Subcontractors....................................................................................................................................5
1.4Responsibilities...................................................................................................................................6
1.4.1Authority......................................................................................................................................7
1.4.2Coordination................................................................................................................................7
1.4.3QCPersonnelQualifications........................................................................................................7
2.0FIELDQUALITYCONTROLEXECUTION....................................................................................................9
2.1DefinableFeatureofWork..................................................................................................................9
2.2InspectionandSurveillance..............................................................................................................10
2.3Permits..............................................................................................................................................10
2.4CertificationsandLicenses................................................................................................................10
2.5ControlPhases..................................................................................................................................10
2.5.1PreparatoryPhase......................................................................................................................10
2.5.2InitialPhase................................................................................................................................11
2.5.3FollowUpPhase.........................................................................................................................12
2.5.4ProjectCompletion....................................................................................................................12
2.6TakingActionforDeficienciesandNonCompliance........................................................................13
2.7TestingandObservation...................................................................................................................14
2.8FieldSubmittalManagement............................................................................................................15
2.8.1RolesandResponsibilities..........................................................................................................15
2.8.2OverviewoftheSubmittalProcess............................................................................................15
2.8.3RolesandResponsibilities..........................................................................................................16
2.9DocumentationRequirements..........................................................................................................16
2.9.1ContractorDailyQualityControlReport....................................................................................16
2.9.2ContractorDailyQualityControlReportSupportingDocumentation.......................................16
2.9.3CQCFieldNotes.........................................................................................................................17
2.9.4PhotoLogs..................................................................................................................................17
3.0APPENDICES..........................................................................................................................................18
AppendixA:CQCCDesignationLetter....................................................................................................18
AppendixB:PreparatoryPhaseMeetingFormTemplate&Checklist...................................................19
AppendixC:InitialPhaseMeetingFormTemplate................................................................................22
AppendixD:QCDailyReportFormTemplate.........................................................................................23

CONTRACTORQUALITYMANAGEMENTPLAN
REVIEWANDAPPROVAL
CENTENNIALCONTRACTORENTERIPRISES,INC.

ProvidinganeffectivequalitycontrolsystemandaqualityproductisatoppriorityforCentennial
ContractorsEnterprises,Inc.(CCE).ThisContractorQualityManagementPlanwaspreparedtoguide
workactivitiesandqualitymanagementimplementationfortheCityofMesaJOCG12Contract.Itwill
befollowedbyallemployeesofCCEandSubcontractors.

Bymysignaturebelow,Iapprovethecontentofthisplanforuseonthe:
CityofMesaJOCG12Contract

PlanPreparer:

BillJenkins,QualityControlManager

Date

Date

Date

PlanApproval:

MarkBurridge,ProjectGeneralManager

PlanConcurrence:

LorenaVillarreal,Asst.ProjectManager/AlternateQC

1.0 GENERAL REQUIREMENTS

1.1 Introduction
ThisContractorQualityControlManagementPlaniswrittentoconformwithspecificindustry
standardsandguidelinesforQualityControloneachproject.ThisCQMPiswrittentoaddressproject
qualityexecutionandimplementationthroughoutthedurationoftheproject.
TheGoalofCCEistoprovideaqualityprojectthatconformstocontractrequirements.
InsupportofourgoalthisCQMPoutlinestheprojectapproachtoqualitycontrolbyaddressingthe
followingkeyaspectsofprojectquality:

Organization

StaffResponsibilityandAuthority

PersonnelQualifications

DesignQualityControl

DefinableFeaturesofWork

3PhaseInspectionActivities

TestingandObservations

SubmittalManagement

DocumentationandReportingRequirement

ThisCQMPshallbeusedbyCentennialContractorsEnterprises,Inc.(CCE),applicablesubcontractors,
andmaterialvendorstoensurecompliancewithcontractrequirementsfoundintheproject
specificationsandreferencecodes.

1.2 Organization
TheorganizationoftheContractorQualitystaffforthisprojectreflectstherequirementspresentedin
theprojectspecifications.Theorganizationoftheprojectstaff,includingQC/QAstaff,ispresentedin
Figure1.
QualityControlManager(QCM)willprovideQCoversightandguidancethroughoutthedurationof
theprojects.UndertheCQM,adedicatedqualitycontrolalternatewillbeassigned.Duringthecourse
oftheproject,additionalqualitycontrolinspectorsmaybeaddedasnecessarytoensurecontract
compliance.
AnyadditionalQCstaffshallbedesignatedbytheCQMandshallhavecompleteauthoritytotake
reasonableactionsnecessarytoensurecompliancewiththecontractanddesignrequirements.If
necessary,theCQMordesignatedindividualsareauthorizedtostopwork.

Figure1OrganizationChart
CorporateProjectSupport
ProjectCostControlsManager
Accounting/Insurance/Bond/IT

ProjectGeneralManager
MarkBurridge

QCManager
BillJenkins
QCAdmin/SubmittalsClerk
MaterialsTesting&Inspection
DesignerofRecordInspections

ProjectManager/AlternateQCManager
LorenaVillarreal
ProjectSuperintendents
DanRoelle
GregWessels

OwnersRepresentative,CityofMesaJOCContractLevel
JohnBrobeckP.E.JOCProjectManger
KurtKrauseCivilEngineer
OwnersRepresentative,CityofMesaJOCProjectLevel
ProjectSpecificProjectManager
ProjectSpecificEngineerInspector

1.3 Subcontractors
TheanticipatedtradeswhowillteamwithCCEintheexecutionofthiscontract,areasfollows:

DemolitionandGeneralTrades

AcousticalCeilings

Tile,Carpet,Flooring

Painting

PlumbingandHVAC

Electrical

AccessandSecurity

FireAlarmandData

FireSuppression

Cabinets,Countertops,Millwork

1.4 Responsibilities
Projectqualitystaffresponsibilitiesshallbeasfollows:
CQManager:
TheCQManagermaintainsadirectreportingrelationshiptoCCESOperationsExecutiveonmattersof
overallprojectqualitycontrolimplementation.TheCQMandCCEFieldSuperintendentsshallmaintain
overallresponsibilitytoensurethatthequalityoffieldworkperformedbyconstructioncrewsisin
compliancewithcontractandapprovedworkplanrequirements.Inaddition,theCQMandField
Superintendentsareresponsibleforcoordinatingdatacollection,management,andimplementation
ofallapplicableQCdocumentation.TheidentifiedalternateCQMshallholdthesamedutiesand
responsibilitiesoftheCQMintheeventoflossorabsence.
TheCQMshallberesponsibleforthefollowing:

OverallimplementationofthisCQMPandthethreephaseQCprocess.

Reviewandapprovalofdailyreports.

Ensureproperschedulingofpreparatoryandinitialphaseinspections.

Attendingpreparatoryandinitialphaseinspections.

Prevent,stop,orcorrectQCdeficiencies,defectivework,ornoncompliance.

Exercisestopworkauthoritywhenrequiredtopreventperformanceinconsistentwithcontract
documents.

Investigateresearch,define,andisolatequalityproblemsandparticipateintheirresolution.

InitiateandmaintainQCrecords,reviewprocedures,andmonitordocumentationfor
completeness,accuracy,andcompliancewithcontractrequirements.

Monitorandupdatethesubmittalregisterandreviewsubmittals.

Ensurethatasbuiltdrawings(redlines)arebeingaccuratelymaintained.

Staffing,approval,andassignmentofadditionaldisciplinespecificinspectorsasneededtoensure
effectiveimplementationofthisCQMP.

FieldSuperintendent:
TheFieldSuperintendentsshallbeonsitedailyandberesponsibleforthefollowing:

DailyinspectionandimplementationofthisCQMPandthethreephaseQCprocess.

Performormonitortests,evaluations,orothermeasurementsneededtomeetquality
requirements.

Preparationofdailyreports.

Holdingpreparatoryandinitialphaseinspections.
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Prevent,stop,orcorrectQCdeficiencies,defectivework,ornoncompliancethroughdaily
inspection.

Exercisestopworkauthoritywhenrequiredtopreventperformanceinconsistentwithcontract
documents.

PrepareQCrecordsandQCdocumentation.

Performfirstlinesubmittalreviewandcoordination.

Ensurethatasbuiltdrawings(redlines)arebeingaccuratelymaintainedonadailybasis.

Keepadailylogbooktorecordallsignificantprojectsiteevents.

AdditionalDisciplineQCInspectors:
DisciplineQCinspectors,whenutilized,shallreporttotheCQMinallmattersofqualitycontrolfor
theircoveredprojectactivities.QCinspectorsshallensurethroughthethreephaseinspectionprocess
thatthequalityoffieldworkperformedbytheconstructioncrewsareincompliancewithcontract
andapproveddesignrequirements.Disciplineinspectorswillgeneratereportformsandprovidethem
totheCQM.DisciplineinspectorsshallbeutilizedasnecessarybytheCQMtoaugmentthethree
phasequalitycontrolprocessand/oraddressspecificdeficiencyareasasrequired.Discipline
inspectorswillbesubjecttotheapprovaloftheCQMandshallbeunderthedirectionoftheCQMfor
allinspectionandsupporttasks.

1.4.1 Authority
CCEsOperationsExecutivedelegatestheresponsibilityandauthoritytotheCQMtoadequately
performthefunctionsoftheposition,includingtheauthoritytostopworkthatisnotincompliance
withthecontractandprojectplans.
AnappointmentletterisissuedbytheCCEOperationsExecutive,describingtheCQM
responsibilities,andauthority.AcopyofthisletterisincludedinAppendixAfortheCQMaswellas
thealternateCQM.

1.4.2 Coordination
TheCQMmusteffectivelycommunicatethecontentandpurposeofthecontractdocumentsand
thisCQMPtomembersofthefieldteamtoensureconsistencyofimplementation.Inaddition,the
CQMmustmonitordatacollectionandensurethatproperprojectdocumentationoccurs.

1.4.3 QC Personnel Qualifications

QCpersonnelshallmeetthefollowingminimumqualifications:
CQM:
TheCQMisassignedresponsibilityforensuringallaspectsofthecontractdrawingsand
specificationsareproperlyimplementedandmonitored.Theindividualinthisrolemustpossess
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sufficientpractical,technical,andmanagerialexperiencetosuccessfullyimplementtheoverallQC
program.Inaddition,theminimumqualificationsoftheCQMshallinclude:
TheCQMshallhaveaminimumof10yearscombinedexperienceasasuperintendent,
inspector,QCManager,projectmanager,orconstructionmanageronsimilarsizeandtype
constructioncontractswhichincludedthemajortradesthatarepartofthiscontract.
TheCQMshallhaveattendedtheACOEcourseentitledConstructionQualityManagementfor
Contractors.

AdditionalQCStaff:
OtherQCpersonnel(QCInspectors)shallbeutilizedonanasneededbasisshallbefieldengineers
and/ortechnicianswhopossessadequateformaltrainingandsufficientpractical,technical,and
administrativeexperienceinexecutingandrecordinginspectionactivities.Inspectionpersonnel
shalldemonstrateconstructionanddisciplinespecificknowledge(asappropriatetotheirjob
duties),knowtheappropriatecodesandregulations,understandobservationandtesting
procedures,haveknowledgeofequipmentandgeneralsitesafety,andreceivetraininginpertinent
projectdocumentsrelatingtothework.AdditionalQCpersonnelaresubjecttotheapprovalofthe
CQM.TheCQMshallgenerateformalassignmentlettersforalladditionalQCstaffmembers.

2.0 FIELD QUALITY CONTROL EXECUTION

TheCQCprogramshallbeimplementedthroughthreephasesofcontrolforalldefinablefeaturesof
work(DFWs)tomeetthefollowingpurpose:
ENSURETHATCONSTRUCTIONISPERFORMEDACCORDINGTOPLANSANDSPECIFICATIONS,WITH
PROPERDOCUMENTATION,ONTIME,ANDWITHINADEFINEDBUDGET.
ThefollowingsectionsoutlinetheuseofoperationalprocedurestoensureQCfromthepreparatory
stagesofinspectionstodeliveryofafinalproduct.

2.1 Definable Feature of Work

ControlofqualityshallbeaccomplishedusingthethreephasecontrolprocessforallDFWs.The
projectDFWsareidentifiedasfollows.Referencespecificationwillbeaddedtothistableasdesign
elementsarecompleted.

Table2.1DFWs&AssociatedSpecifications

SectionTitlePages:
Division01GeneralRequirements
Division02ExistingConditions
Division03Concrete
Division05Metals
Division06WoodPlasticsandComposites
Division07ThermalandMoistureControl
Division08Openings
Division09Finishes

Division10Specialties
Division12Furnishings
Division21FireSuppression
Division22Plumbing
Division23Heating,Ventilating,AirConditioning
Division26Electrical
Division27Communications

2.2 Inspection and Surveillance

TheFieldSuperintendentshaveoverallresponsibleforexecutingaQCinspection,testing,monitoring,
observation,andsurveillancesystemthroughimplementationofthethreephasecontrolprocess.All
subcontractorreports,testingrecords,andinspectionreportswillbereviewedforaccuracyand
consistencybytheCQMforreviewandacceptance.
TheFieldSuperintendentsshallkeepadailylogbookandotherrecordstodocumentinspections,
testing,observationsonconstructiontechniques,andtoreportthestatusofongoingtestingand
otherdatarelevanttotheQCeffort.TheCQMandanysubordinateinspectorsshallreportthetesting
results,providetimelyauthorizationtoproceedwiththework,orinitiatenonconformanceactions.

2.3 Permits
Thepermitsrequiredforaparticularphaseofworkshallbeobtainedpriortothepreparatoryphase
meetingfortherespectiveDFWandshallbepresentedanddiscussedatthepreparatoryphase
meeting.AnypermitrequiredforaDFWshallbedocumentedinthepreparatoryphasechecklistand
recordedaspartoftheQCdailyreport.

2.4 Certifications and Licenses

Certificationsandlicensesforpersonnel,equipment,materials,plans,andspecificationsshallbe
identifiedinthepreparatoryphasechecklistfortherespectiveDFW.Eachcertificateandlicenseshall
bepresentedanddiscussedatthepreparatoryphasemeetingandrecordedaspartofthedaily
report.

2.5 Control Phases

Projectqualitycontrolshallbeaccomplishedusingthethreephasecontrolprocess(preparatory,
initial,andfollowupphases)foreachDFW,wherethedefinablefeatureisataskthatisseparateand
distinctfromtheothertasksandhasaspecificsetofcontrolrequirements.Eachcontrolphase
representsanopportunitytopreventdeficienciesthatwouldotherwiseresultinnonconformance.
Thefollowingtextoutlinestheexecutionandspecificrequirementsofthethreephaseswithin
constructionqualitymanagement.Additionally,asectiononprojectcloseoutrequirementsis
includedtooutlinetheQCroleinprojectcompletion.

2.5.1 Preparatory Phase

NotificationRequirementsThedesignatedOwnersRepresentativeshallbenotifiedatleast24
hoursinadvanceofbeginningapreparatoryphaseinspectionforaDFW.
ExecutionApreparatoryphasemeetingshallbeperformedpriortobeginningworkoneach
definablefeatureofwork(DFW).ThemeetingisconductedbytheCQMorFieldSuperintendents,
andshallbeattendedbytheSiteSuperintendent(s),anyassociateddisciplineinspector(s),and
specifiedsubcontractorforemenresponsibleforcompletingworkontheDFW.
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IncludedasAppendixBarethePreparatoryPhaseMeetingFormtemplateandapreliminary
checklistforeachprojectDFW.Thesepreparatorychecklistsareprovidedinthisreporttoassistthe
CQMinrunningthepreparatoryphasemeetingpriortoimplementingworkonaDFW.This
documentationshallguidethepreparatoryphasemeetingwithminutesandnotesbeingrecorded.
Asanote,PreparatoryPhaseChecklistspresentedinthisCQMPwillrequiremodificationstoaddress
currentsiteconditionsandmethodology.
Thepreparatoryphasemeetingshallinclude:
1) Areviewofapplicableplansandspecificationstoincludereferencecodesandstandards.
2) Achecktoensurethatallmaterialsand/orequipmenthavebeentested,submitted,and
reviewed.PreliminaryworksupportingtheDFWiscompleteandacceptable.
3) Examinationoftheworkareatoensurethatallrequiredpreliminaryworkhasbeen
completedandisincompliancewithcontractrequirements.
4) Aphysicalexaminationofrequiredmaterials,equipment,andsampleworktoensurethat
theyareonhand,conformtosubmittedshopdrawingsorsubmitteddata,andareproperly
stored.
5) Areviewoftheapplicablejobhazardanalysis.
6) Discussionofproceduresforperformingtheworkincludingconstructiontolerancesand
workmanshipstandards.
7) Achecktoensurethattheportionofthedesignfortheworktobeperformedhasbeen
acceptedbyapplicablereviewauthorities.
8) Areviewofspecificinspectionandtestingpoints.
PreparatoryPhaseDocumentationRequirementsApreparatoryphasemeetingisdocumented
andretainedintheprojectfiles.Originaldocumentationfromthepreparatoryphaseshallbe
recordedinQCdailyreportandshallinclude:
MeetingnotesandminutespreparedbytheCQMordesignatedFieldSuperintendents.
ThecompleteandsignedPreparatoryPhaseChecklist.
Applicabledistributedmeetingmaterial.

2.5.2 Initial Phase

NotificationThedesignatedgovernmentrepresentativeshallbenotifiedatleast24hoursin
advanceofbeginningtheinitialphase.
ExecutionTheinitialphaseshallbeaccomplishedatthebeginningofaDFW.Afieldmeeting
formatshallbeusedtoaddressquality,safety,orcoordinationissuesbeforetheyoccur.Whilethe
preparatoryphaseoccursatasupervisorylevel,theinitialphaseshallbecarriedoutattheworker
leveltoinsurecompliancewithapplicablequalityrequirements.Theinitialphaseshouldbe
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repeatedforeachnewcrewtoworkonsite,oranytimeacceptableorspecifiedqualitystandards
arenotbeingmet.
AtemplateInitialPhaseMeetingFormcanbefoundinAppendixCandistobemodifiedforusewith
eachprojectDFW.ThePreparatoryPhaseChecklistandtheInitialPhaseMeetingFormshallguide
theInitialphasemeetingwithminutesandnotesbeingrecorded.Thefollowingshallbe
accomplishedintheinitialphase:
1) Acheckofpreliminary/initialrepresentativeworktoensurethatitisincompliancewith
applicablerequirements.
2) Reviewofpreparatorymeetingminutes.
3) Verificationofrequiredcontrols,inspection,andtesting.
4) Establishlevelofworkmanshipandverifythatitmeetsminimumacceptablestandards.
5) Resolutionofcoordinationissuesanddifferences.
6) ChecksafetytoincludecompliancewithanupdatingoftheActivityHazardAnalysis(AHA)as
necessary.ReviewAHAwithworkers.
7) Theinitialphaseshallberepeatedforeachnewcrewtoworkonsite,oranytimeacceptable
specifiedqualitystandardsarenotbeingmet.
InitialPhaseDocumentationRequirementsAninitialphasemeetingisdocumentedandretained
intheprojectfiles.Originaldocumentationfromtheinitialphaseshallbeshallberecordedinthe
dailyQCreportshallinclude:
InitialphaseminutespreparedbytheCQM/SuperintendentandapprovedbytheCQM.
ThecompleteandsignedInitialPhaseMeetingForm.

2.5.3 Follow Up Phase

NotificationTherearenonotificationrequirementsassociatedwiththefollowupphase.
ExecutionThefollowupphaseconsistsofdailychecksperformedtoassurecontinuingcompliance
withapplicablequalitystandardsandcontractrequirements.TowardstheendofaDFW,final
followupchecksshallbeconductedandalldeficienciescorrectedpriortothestartofadditional
DFWswhichmaybeaffectedbythedeficientwork.
FollowupPhaseDocumentationRequirementDailychecksshallberecordedasinthetextofthe
dailyQCreport.

2.5.4 Project Completion

NotificationThedesignatedOwnersRepresentativeshallbenotifiedbytheCQMofthestatusof
thecontractorpunchlistaswellasthecorrectionofalldeficiencies.Theprefinalandfinal
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inspectionsshouldbeproperlyscheduledwithinvolvedpersonnel(andthecustomerinthecaseof
thefinalinspection.)
ExecutionThefollowingsequenceofQCinspectionsandclosureactivitiesshouldoccuratthe
completionofprojectwork:
1) ThroughouttheexecutionoftheworktheCQMandsubordinateinspectorsshallconduct
inspectionsoftheworkanddevelopadeficiencylogforworkinspectedthatisnotin
conformancewithcontractplansandspecifications.TheCQMshallreviewalldeficiencylogs
generatedandcompileintoaprojectdeficiencylog.ThepunchlistgeneratedbytheCQMwith
inputfromthedesignatedownersrepresentativeshallbepostedinthefieldoffice.Thislist
shallbemaintainedandkeptcurrentandreportedinthegenerateddailyqualitycontrolreport
andshallincludetheestimateddatebywhicheachdeficiencywillbecorrected.Thedesignated
ownersrepresentativeshallnotifytheCQMoftheirfindingofanyadditionaldeficiencies.The
CQMshalladdthesedeficienciestothemaintainedpunchlist.TheCQMandsubordinate
inspectorsshallrepeatinspection(s)asnecessarytoascertainthatalldeficiencieshavebeen
corrected.Theseadditionalinspection(s)aswellasastatementthatallpunchlistdeficiencies
havebeencorrectedshallberecordedintheQCdailyreport.
2) FollowingContractorpunchout,thedesignatedownersrepresentative,CQMandanydiscipline
inspectorsshallconducttheprefinalinspection.TheCQMwillassurethatalldeficienciesnoted
duringtheprefinalinspectionarecorrectedandshallreportthestatusoftheinspectionand
statusofcorrectiveactionsinthedailyqualitycontrolreport.Uponcorrectionofall
nonconformingworktheCQMshallcertifyinwritingtotheOwnersRepresentativethatallwork
completedtodateisinaccordancewiththeplansandspecifications.
3) Thefinalinspectionoccursinthesamemannerfollowingthecompletionofprefinalcorrective
actions.Aswiththeprefinalinspection,theCQMshalldocumenttheinspectionaswellasthe
correctionofalldeficienciesinthedailyqualitycontrolreport.
ProjectCompletionDocumentationRequirementsAspreviouslydiscussed,documentationofall
completioninspections,includingcontractorpunchout,shallberecordedintothedailyquality
controlreport.DuringconstructionoftheprojecttheCQMshallensurethatupdatestotheproject
redlinedrawingsarekeptcurrent.Duringprojectcompletion,theCQMshallensurethecompletion
andqualityofasbuiltdrawingsandO&Mmanuals,whereappropriate.

2.6 Taking Action for Deficiencies and NonCompliance

TheCQMandsubordinateinspectorsshallnotonlyidentifyandtrackdeficiencies,butshallimplement
theproperactiontoresolve/correctdeficiencies.Anumberoftoolsshallbeavailabletodocument,
track,andcorrectdeficienciesyetproperjudgmentonthepartoftheCQMisalsorequiredtobest
addressdeficiencies.Table2.6providesasummaryofavailableactionsforresolving,tracking,and
documentingdeficiencies:

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Table2.6DeficiencyActionAlternatives
DeficiencyActionAlternatives
1) PreventiveAction

ThemainroleoftheCQMandCQCstaffisnotjusttodetect
deficienciesbuttopreventdeficiencies.

Properlyimplementedpreparatoryandinitialphase
inspectionsplayamajorroleinsuchprevention.

Duringanyphaseofwork,theCQMorQCinspectorsexercising
goodjudgmentcandiscoverpotentialproblemareasand
preventsuchproblems,thusminimizingdeficienciesand
increasingprojectqualityandcosteffectiveness.

2) Onthespotdeficiency
correction

3) Documentationof
Deficiencies

4) StopWorkAuthority

Thisactioninvolvesnodocumentationandinvolvessimple
correctionofveryminornonrepetitivedeficiencies.
Throughout the execution of the work the CQM and
subordinate inspectors shall conduct inspection of the work
and develop a list of deficiencies for work inspected that is
notinconformancewithcontractplansandspecifications.
A list of deficiencies would be found as part of the QC
DailyReportForm,AppendixD.ContractorQualityControl
Report and the punch list generated by the CQM are the
meansofloggingandtrackingdeficiencies.
Insomecases,thisisanecessaryaction.Stopworkauthority
shallbeexercisedonlywhenotheralternativeshavefailedorare
notappropriate.

2.7 Testing and Observation

AQCTestingListwillbegeneratedaspartofthepreparatoryphasemeetingwhenanticipatedtests
arerequiredinperformanceofthiscontract.Thismatrixshallbeappendedtoaccommodate
additionalprojectdesignsastheybecomeavailable.Allanalysisoftestsshallbeperformedbyan
approvedlaboratorywithcurrentvalidations/certifications.
Beforeaparticularfieldtestisperformed,TheCQMshallbecomefamiliarwiththeparticulartesting
methodrequired.TheCQMorapplicabledisciplineinspectorsshallconsultwiththeperson
performingthefieldtestmethodsandnoteanyvariationsorsubstitutionstotheprescribedmethod.
QCMandstaffmembersshallhavetheauthoritytostopanytestingthatdoesnotconformto
specifications.Alltestingproceduresshallbebasedupontheapplicableacceptedindustrymethods.
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Testingmayincludeanalyticaltestingofsoils,fluids,orothermatrices;AmericanSocietyfortesting
andMaterialstestingofmaterials;andanyqualitycontroltestingworkrequiredtoverifycompliance
withcontractspecifications.TheCQMwillperformperiodicspotchecksoftestingactivitiesand
documentcomplianceintheQCDailyReport.
Offsitetestinglaboratories,ifrequired,shallbeappropriatelycertified.Ifrequiredandunderspecial
circumstances,offsitetestinglaboratoriesmaybeinspectedandauditedbytheQCMtoverifythat
thefacilitiesandtestingequipmentareavailableandthattheycomplywithtestingstandards.This
inspectionandauditwouldincludereviewofalllaboratorycertifications,verificationthatinstruments
havebeencalibratedagainstcertifiedstandards,andsecuringofcopiesofcalibrationrecordsfromthe
testinglaboratoryforthejobsitefiles.
Actuallocationsofeachtestsampleshallbeselectedtoprovideadequaterepresentationofthe
material.

2.8 Field Submittal Management

2.8.1 Roles and Responsibilities
Inthefield,theCQMorFieldSuperintendentsshallberesponsiblefor1)properexecutionof
submittalprocedures,2)ensuringthatsubmittalsmeetspecifiedrequirements,3)transmittaland
submissiontoOwnersRepresentative,and4)properdocumentationandtrackingofsubmittals.The
CQMshallberesponsibleforsubmittalmanagementduringproject.Itiskeythatsubmittalsare
properlymanagedpriortofieldeffortsandthatapropertransferofsubmittalresponsibilityoccurs
betweentheOwnersRepresentativeandtheCQMpriortothestartofdefinablefeaturesofwork.

2.8.2 Overview of the Submittal Process

Thefollowingtimelineoverviewsthesubmittalprocess:
1) Within10daysofNTP,CCEprovidesthedraftQCMPlan,draftsubmittalregister,and
preliminaryprojectscheduletotheOwnersrepresentativeforinitialconcurrenceandapproval.
2) FinalQCMPlan,SubmittalregisterandProjectSchedulerevisedasneededforfinalapproval.
3) StartingwithNTPprocurementandextendingtomobilization,administrativesubmittals
betweenCCEandMWRshallberecordedandtrackedprimarilybytheQCM.ASubmittal
TransmittalSheetshallbegeneratedandshallaccompanyallSubmittals.Additionally,the
SubmittalRegisterFormshallbekeptcurrentandupdatedwherenecessary.
4) Duringpremobilizationactivities,theCQMshallbecomefamiliarwithrequiredsubmittalsby
reviewingapplicablesubmittalregisters.TheCQMshallreviewthecurrentstatusofeach
submittalregisterandverifythatrequiredsubmittalshavebeenmade.Discrepancies,where
noted,shallbebroughttotheattentionoftheOwnersRepresentativeandresolvedpriorto
fieldmobilization.
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5) TheCQMshallberesponsibleforreviewofallsubmittalspriortosubmissiontotheOwners
Representativeforapproval.
6) TheCQMensuresthequalityanddocumentationofsubmittals.Aswithpremobilization
activities,submittalsshallbeaccompaniedbyaTransmittalSheetandtheSubmittalRegister
shallbekeptcurrentandupdated.
7) IssuesregardingthequalityortimelinessofsubmittalsnotedbytheCQMshallbeconsidered
deficienciesandmanagedassuch(NOTE:Inmostcases,failuretomeetsubmittalrequirements
hasdirectcontractualimplicationsandcontractsrepresentativesneedtobemadeawareofthe
issuesandassociatedresolution.)
8) Inconjunctionwithactivitycloseoutordemobilization,theCQMshallensurethatsubmittalfiles
arecomplete,ofsufficientquality,anduptodate.

2.8.3 Roles and Responsibilities

ThemaintoolsofthesubmittalprocessaretheTransmittalSheetandtheSubmittalRegister.
SubmittalRegistersshallbemaintainedinanelectronicformat.

2.9 Documentation Requirements

TheCQMshallensurecompleteandaccurateprojectdocumentationanddatacollection.This
documentationformsthebasisofrecordforworkactivitiesandwillservetosupporttheproject
duringfollowupreportingandcompletion.Allprojectrecordswillberetainedonsiteattheproject
office(CCESiteOffice,Mesa)untilfinalcompletion,atwhichpointtheywillberetainedintheCCE
projectarchivefileslocatedatCCEsOfficelocatedinPhoenixAZ.

2.9.1 Contractor Daily Quality Control Report

TheCQMshallensurecompleteandaccurateprojectdocumentation.Thisdocumentationformsthe
basisofrecordforworkactivitiesandwillservetosupporttheprojectduringfollowupreporting
andcompletion.
AppendixDcontainsanCCEstandardQCdailyreporttemplatetobecompletedbytheCQMdailyto
recordprojectworkandinspectionstoincludesupportingdocumentationandreportsfrom
Subcontractorsorfieldtestinglaboratories.

2.9.2 Contractor Daily Quality Control Report Supporting Documentation

SupportingDocumentationshouldincludeonlythosedocumentsthatarefactbased,andarenot
judgmentbased.Thesupportingdocumentationshallinclude,butnotbelimitedto:

Fieldtestingresults
CompletedTailgateSafetyMeetingForms
PreparatoryInspectionsandmeetingminutes
InitialInspectionsandmeetingminutes
WritteninstructionsbytheownersrepresentativetoCCE
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WritteninstructionsbyCCEtoSubcontractors
MaterialSpecifications

Alloftheseandotherpertinentinformationshallbemaintainedinsidethefieldfiles.

2.9.3 CQC Field Notes

TheCQMorFieldSuperintendentsdailyfieldnotesserveasatoolinrecordingeventsthroughout
thedayforlaterinclusionintotheQCdailyreport.TheQCdailyreportservesastheprojectsofficial
documentation.Pertinentfactsrecordedinthefieldnotesshallbeincludedinthedailyreport.

2.9.4 Photo Logs

Photographsprovidethemostaccuratedemonstrationofthefieldworkersobservations.The
projectphotologwillbemaintainedandindexedelectronically.

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3.0 APPENDICES
Appendix A: CQCC Designation Letter

August6,2013
Subject:AssignmentofContractorQualityControlManager(CQM)CityofMesaJOCG12Contract

DearMr.Jenkins,

BythisletterweestablishyourdutiesandresponsibilitiesastheContractorQualityControl
ManagerforProject:CityofMesaJOCG12Contract.

You are responsible for the execution of the Contractor Quality Management Plan as and overall QC
implementation on the project. Your authority includes, but is not limited to: assigning Field
Superintendent as QC staff with full authority to: exercising stop work directives for CCE, its
subcontractors,anditsoffsitevendorswhenitisanticipatedorknowthatsuchworkwillbeor
isadetrimenttotheproject.Inaddition,youareresponsiblefor:

OverallimplementationoftheCQMPandthethreephaseQCprocess.
Reviewandapprovalofdailyreports.
Ensureproperschedulingofpreparatoryandinitialphaseinspections.
Attendingpreparatoryandinitialphaseinspections.
Prevent,stop,orcorrectQCdeficiencies,defectivework,ornoncompliance.
Exercisestopworkauthoritywhenrequiredtopreventperformanceinconsistentwithcontract
documents.
Investigateresearch,define,andisolatequalityproblemsandparticipateintheirresolution.
InitiateandmaintainQCrecords,reviewprocedures,andmonitordocumentationfor
completeness,accuracy,andcompliancewithcontractrequirements.
Monitorandupdatethesubmittalregisterandreviewsubmittals.
Ensurethatasbuiltdrawings(redlines)arebeingaccuratelymaintained.

You have the authority to stop the work of CCE or any CCE subcontractors where
the work is not in compliance with the contract, design, or safe work practices.
Sincerely,

Tracy Kerns
Centennial Contractors Enterprises Operations Executive

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Appendix B: Preparatory Phase Meeting Form Template & Checklist

CENTENNIAL CONTRACTORS ENTERPRISES, INC.
PROJECT: City of Mesa JOC G-12 Contract
PREPARATORY PHASE MEETING
Definable Feature:
Date/Time:

Project No.

Name:

AGENDA:
1.
Review of contract and specifications
2.
Location of Work Area
3.
Review of Submittals
4.
Review of Materials
5.
Relationship to other DFW
6.
Personnel Responsibilities
7.
Permits/Administrative Requirements

8.
9.
10.
11.
12.
13.
12.

Work Execution
Testing Requirements
Review of AHA
Review of Past Repetitive Deficiencies
Comments
Establish Schedule for Initial Inspection
Other

NAMES OF THOSE PRESENT:

Name

Employer

Position

Safety Features Reviewed By:

REVIEW SIGNATURES:
CQ Manager

Date:

Safety Manager

Date:

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CENTENNIALCONTRACTORSENTERPRISES,INC.
CityofMesaJOCG12Contract

PREPARATORY PHASE CHECKLIST

MINUTES AND NOTES
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CENTENNIALCONTRACTORSENTERPRISES,INC.
CityofMesaJOCG12Contract

PREPARATORY PHASE CHECKLIST AND CONTROL POINTS

Definable Feature:

Date:
INSPECTION CHECKLIST

CONTROL POINTS
Initial Preparation
Worker safety orientations complete
prior to field work
Applicable work areas identified
AHA in place for site activities prior to
field work execution
Required submittals in place and
approved
DFW Task/Activity

APPLICABLE REFERENCE

Project Safety manager

Project Civil Drawings
Activity Hazard Analysis
Project Submittal Register

ACCEPTANCE CRITERIA

Orientations Complete for

all workers
Work to be done at proper
sites
All work is covered by AHA signed
by all workers
Submittals in place and approved
based on final design based
submittal register

APPLICABLE REFERENCE

21

Appendix C: Initial Phase Meeting Form Template

CENTENNIAL CONTRACTORS ENTERPRISES, INC

City of Mesa JOC G-12 Contract

Initial Phase Checklist
Definable Feature:

Date:

Owners Rep
Notification

I.

Date
Time

Comments:

Personnel Present:
Name

Employer

Position

II.

Identify full compliance with procedures identified during preparatory phase. Coordinate plans,
specifications, and submittals, and ensure coordination with other definable features of
work (DFWs).

III.

Preliminary Work. Establish standard of workmanship and ensure preliminary work is

complete and correct. If not, what action is taken?

IV.

Check Safety. Review job conditions using OSHA Safety Standards and job hazard analysis.

CQ Manager

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Appendix D: QC Daily Report Form Template