2016 Ups Tariff Guide

UPS United
Problem Solvers
At UPS our mission is simple: help you achieve your business objectives by working with you
to solve your logistics problems.
We go beyond that and discover potential ways we can bring unparalleled value to your
company.
This means having a deep understanding of your needs and business challenges and
developing a meaningful partnership with you and your company. We can help you
differentiate your business in the marketplace and make you more competitive. Well work
with you to accelerate your business performance.
When choosing UPS as your logistics provider over 400,000 UPSers are united to help you
reach your goals. You will work with individuals who recognise challenges before they are
called problems, and whose passion is intersected with purpose.
UPS is not just in the shipping business, we are in the pushing-whats-possible business, the
problem-solving business. Lets work together to turn your problems into opportunities.
From figuring it out to getting it done, we're here to help.
To learn more, visit www.ups.com.
2
PART A - Core Services
SECTION 1
CHOOSING THE RIGHT SERVICE
Determine the service that best meets your needs and find out where you can send to and receive from, using our zone
tables.
SECTION 2
DETERMINING THE RATE SENDING SHIPMENTS
Look up the rate for the service option of your choice.
SECTION 3
DETERMINING THE RATE RECEIVING SHIPMENTS
Look up the rate for the service option of your choice.
SECTION 4
ADDITIONAL SERVICES AND CHARGES
Learn about the value-added services we offer and determine any additional costs to your shipping charges.
SECTION 5
REFERENCE INFORMATION
Review our billing options, prohibited articles and other service restrictions, the UPS money-back guarantee, our
liability and the Terms and Conditions of Carriage.
PART B - Freight Services
SECTION 6
FREIGHT
Find out about our freight services and determine the service that best meets your freight shipping needs. Also, learn
about other available supply chain services.
This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one for new shipments,
may be found at www.ups.com/tariff/gb
3
Part A - Core Services
CHOOSING THE RIGHT SERVICE
SECTION 1 Core UPS delivery options

CHOOSING THE RIGHT UPS is a fully integrated delivery service, offering the most comprehensive range of services. UPS can help you send
SERVICE your goods domestically or internationally, using three time and day-definite express services to ensure your goods
PAGE 4 arrive on the scheduled day by 9.00am, 10.30am, typically by 12.00 noon or by the end of day. Additionally, UPS offers
economical alternatives for your less time-sensitive shipments. Import services are also available. Check import rates in
SECTION 2 Section 3 of this guide or click on Zones and Tariffs', under the Calculate Time and Cost section of www.ups.com
DETERMINING THE RATE -
SENDING SHIPMENTS
When you ship with UPS, you can expect:
PAGE 13
Excellent service reliability
SECTION 3 Money-back guarantee for UPS Express services
DETERMINING THE RATE - Up to three delivery attempts
RECEIVING SHIPMENTS Online shipment preparation options
PAGE 23 Full visibility for your shipments
Convenient city centre shipping locations
SECTION 4 A delivery company respected and recognised by your customers worldwide.
ADDITIONAL SERVICES &
CHARGES Full details of UPSs additional services and charges can be found in Section 4 of this guide.
PAGE 33
Some service limitations apply to customers located in Northern Ireland. To confirm service availability and time in
SECTION 5
REFERENCE INFORMATION transit details, please contact UPS on 03457 877 877.
PAGE 47
If a specific service is not indicated by you, the shipment will automatically be sent and billed as UPS Express where
SECTION 6 available.
FREIGHT
PAGE 57 Money Back Guarantee
Restrictions apply. Money-back guarantee will cover a refund upon request of your shipping costs if we do not attempt
delivery by the applicable time. For full details, refer to our money-back guarantee section and our Terms and
Conditions of Carriage.
Not applicable for UPS Worldwide Express Freight.
4
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM CHOOSING THE RIGHT SERVICE
Service Description Features
UPS Express Plus - Next day delivery by 9.00am to most business addresses in the UK and the rest of - Money-back guarantee*.
Europe. - Ideal when your shipment must be there by the start of the business day.
Early morning delivery for - Next day delivery as early as 8.00am, and typically by 9.00am, to most business - Priority handling every step of the way for added peace of mind.
your most time-sensitive addresses in the US and major business areas in Canada. - Free UPS packaging available for your convenience.
shipments - Second business day delivery by 9.00am to key business areas in Asia. - Import services available. For detailed information, please use the
'Calculate Time and Cost' tool on www.ups.com.
For early next day service to North America please check that you are located in an
early collection area.
UPS Express - Delivery to most business areas within the UK by 10.30 am the next - Money-back guarantee*.
business day. - An ideal choice for urgent shipments that must arrive during the morning.
Next morning delivery - Next business day delivery as early as 10.30 am, and typically by 12.00 - Free UPS packaging available for your convenience.
across Europe and time- noon to most business addresses in Europe. - Import services available. For detailed information, please use the
definite delivery worldwide - Second business day delivery by 10.30 am, 12.00 noon or 2.00 pm to 'Calculate Time and Cost' tool on www.ups.com.
most business addresses in the US and major business areas in Canada.
- Time-definite delivery in 2 to 3 business days by 12.00 noon or 2.00 pm
to most business areas in Asia.
Delivery times varies depending on the destination. Use Express NA1 service for next-
day deliveries in North America and select destinations in Central and South America.
See Shipping options to North America for more details.
UPS Express Saver - Delivery to most business areas within the UK by 12.00 noon the next day. - Available to more than 200 countries and territories.
- Next business day delivery during the day to virtually all other European business - Money-back guarantee*.
Delivery during the next areas. - Free UPS packaging available for your convenience.
business day across Europe - End of second business day delivery to most business addresses in the US and - Import services available. For detailed information, please use the
and fast delivery worldwide all major business areas in Canada. 'Calculate Time and Cost' tool on www.ups.com
- Delivery during the day within 2 to 3 business days to Asia.
UPS Express Saver is sometimes referred to as UPS Saver.
UPS Standard An economical, day-definite service for less urgent shipments to destinations within - Money-back guarantee* for domestic shipments.
the EU, Liechtenstein, Norway and Switzerland. The time in transit depends on the - An ideal choice when speed needs to be balanced with economy.
Scheduled day-definite origin and destination country. - Day-specific delivery estimates let you plan delivery dates.
delivery throughout Europe - Convenient door-to-door service.
- The UPS Standard service between two EU member states is limited to goods in
free circulation in the EU.
- Customs clearance services are included when appropriate.
- Import services available. For detailed information, please use the
For easy reference to domestic and international UPS Standard service transit times or 'Calculate Time and Cost' tool on www.ups.com
to determine the scheduled date of delivery, please visit 'Calculate Time and Cost' tool
on the UK homepage at www.ups.com.
UPS Expedited An economical, day-definite service for less urgent shipments to destinations outside - Available to more than 200 countries and territories.
the EU, Liechtenstein, Norway and Switzerland. - An ideal option for less urgent shipments.
Scheduled day-definite - Day-definite delivery lets you plan ahead.
delivery to destinations - Door-to-door service with in-house customs clearance.
outside Europe - Import services available. For detailed information, please use the
For easy reference to UPS Expedited service transit times, visit 'Calculate Time and 'Calculate Time and Cost' tool on www.ups.com
Cost' tool on the UK homepage at www.ups.com. - Not available for domestic shipments.
UPS Worldwide Express Delivery of palletised shipments weighing more than 70kg within 1-3 business days, - Door-to-door; end of day delivery.
depending on destination. - Non door-to-door shipping options also available.
Freight - Money-back guarantee*.
Rapid delivery of palletised - To/from approximately 50 countries and territories.
shipments worldwide - Collection, delivery and routine customs clearance included.
* Money Back Guarantee. Restrictions apply. Money-back guarantee will cover a refund upon request of your
shipping costs if we do not attempt delivery by the applicable time. For full details of our money-back guarantee,
please see the Money-back guarantee section of this guide and refer to our Terms and Conditions of Carriage.
5
Shipping Options to North America
UPS offers a comprehensive range of services to North America,

giving you the choice between speed and economy.
If your business is in a location allowing an early collection (see following

page), you can enjoy a next day delivery to most business addresses in
the US. Choose UPS Express Plus for a delivery by 9.00am, or choose our
UPS Express (NA1) service for a delivery by 10.30am or by 12.00 noon,
at the latest. Both services include a money-back guarantee*.
With UPS Express (NA1), our enhanced transit times also apply to many
cities in Canada, Mexico, Central America and South America.
When do you want your shipment to arrive? Destination area in North America UPS Service Collection
Next business day by early morning 60% of US businesses by 8.00/8.30am UPS Express Plus Early
70% of US businesses by 9.00am
Next business day before 10.30am New York City/New Jersey business areas by UPS Express Normal
10.30am
Next business day before noon 75% of US businesses by 10.30am UPS Express (NA1) Early
90% of US businesses by 12.00 noon and
everywhere else during the day
Within two business days by 10.30am/12.00 noon Most business addresses in the US and major UPS Express Normal
business areas in Canada
Within two business days by the end of day To all businesses in the US and major business areas UPS Express Saver Normal
in Canada
Within four business days during the day To all addresses in the US and Canada UPS Expedited Normal
* Money Back Guarantee. Restrictions apply. Money-back guarantee will cover a refund upon request of your
shipping costs if we do not attempt delivery by the applicable time. For full details of our money-back guarantee,
please see the Money-back guarantee section of this guide and refer to our Terms and Conditions of Carriage.
6
Postal codes that can access next day UPS Express Plus
and UPS Express (NA1) services to North America
Please find your postal code in the left hand column to establish the collection
cut-off time and the latest time you can call UPS to arrange the collection.
UK postal code Call cut-off time Collection cut-off UK postal code Call cut-off time Collection cut-off
time time
AL1-AL2 14.30 15.00 LU1-LU7 14.00 15.00
AL3-AL4 14.00 15.00 M1-M8, M17 12.00 12.30
AL5 14.00 14.30 M90 14.00 15.00
AL6-AL10 14.00 15.00 N1 16.00 17.00
B1-B19, B25-B30, B33, B37, B46, B77-B79 13.00 14.00 NG1-NG11, NG15-NG16 12.00 13.00
CO1-CO2 13.00 14.00 NW1 15.00 16.00
CO3-CO4 14.00 16.00 NW2-NW11 14.00 15.00
CV32-CV34 12.00 13.00 SE1, SE2-SE3, SE7, SE10-SE11, SE18, SE28 14.00 15.00
DE1, DE3, DE5, DE7, DE11, DE14, DE21-DE24, 12.00 13.00 SW1A-SW1Y 15.00 16.00
DE74-DE75
E1-E3, E1W, E14 16.00 17.00 SW2-SW11, SW12 14.00 15.00
EC1-EC4 15.00 16.00 SW13-SW15 13.30 14.30
HA0-HA9 13.00 14.00 SW16-SW17 13.00 14.00
HP1-HP3 14.00 15.00 SW18-SW20, TW1-TW8 14.00 14.30
HP4 13.00 14.00 TW9-TW10 13.00 14.00
HP5-HP7 13.45 14.30 TW11-TW14 14.00 14.30
HP8 13.30 14.30 TW15-TW20 13.00 14.00
HP9 14.00 15.00 UB1-UB4 13.30 14.30
HP10-HP13 14.00 14.30 UB5-UB11 13.00 14.00
HP14 10.00 11.00 W1A-W1W 15.00 16.00
HP15 13.00 14.00 W2-W14 14.00 15.00
HP16 10.00 11.00 WC1A-WC2R 15.00 16.00
HP23 13.30 14.00 WC99 14.00 15.00
HP27 10.00 11.00 WD3 10.00 11.00
IP1-IP4 14.00 15.00 WD4-WD5 13.30 14.45
IP28 12.00 14.00 WD6 14.30 15.30
IP32 15.00 16.00 WD7 13.00 14.00
KT1-KT12 13.30 14.00 WD17-WD19 14.00 15.30
KT13-KT21 13.00 14.00 WD23-WD25 14.00 15.00
KT22 13.30 14.00 WF1-WF9, WF12, WF14-WF15, WF17 13.00 14.00
KT23-KT24, LS1-LS12, LS27 13.00 14.00
Important
To view the most current list of early collection areas visit the UK homepage at www.ups.com or call UPS.
7
Zone tables
Country Country Code Sending Zones Receiving Zones

The following tables list which service options are available to and
from a particular destination and origin and are also used to identify
WW Express Freight
WW Express Freight
a shipments zone number. You will need the zone numbers when
Express Saver
Express Saver
Express Plus
Express Plus
calculating the cost of your shipment.
Expedited
Expedited
ISO Code
Standard
Standard
Express
Express
Sending or receiving
Use the sending zone columns when the shipping charges are billed A
to a party in the sending country*. Afghanistan AF 9 5 9 9 9
Albania AL 5 1 5 5 5
Use the receiving zone columns when the shipping charges are billed Algeria DZ 10 501 10 10 10
to a party in the receiving country*. American Samoa AS 9 5 9 9 9
Andorra AD 5 6
Using the zone table Angola AO 10 501 10 10 10
Anguilla AI 9 5 9 9 9
1 Find the location you are sending to or receiving from. Antigua and Barbuda AG 9 5 9 9 9
Argentina AR + 10 10 5 10 10 10 10 43 10
2 A service is generally available when there is a zone number in the Armenia AM 9 5 9 9 9
sending or receiving column of the country of your choice. Aruba AW 9 5 9 9 9
Australia AU + 8 8 8 5 8 8 8 8 4 8
3 Note the zone number for later reference when calculating the cost. Austria AT + 4 4 4 5 4 4 4 4 5 4
Azerbaijan AZ 9 5 9 9 9
Azores PT + 4 4
B
* Please see Section 5 for more information about billing options. Bahamas BS + 9 5 9 9 9
Bahrain BH 9 9 5 9 9 9 42
Bangladesh BD + 10 501 10 10 10
Barbados BB 9 5 9 9 9
Barbuda (Antigua) AG 9 5 9 9 9
Belarus (Byelorussia) BY + 5 1 5 5 5
+ Extended or remote area charge may apply to certain areas.
Belgium BE 2 2 2 3 2 2 2 2 3 2
Belize BZ 10 501
Benin BJ 10 501 10 10 10
Tables showing all extended or remote areas can be found in the
Bermuda BM 9 5 9 9 9
Calculate Time and Cost section at www.ups.com.
Bhutan BT 10 501 10 10 10
Bolivia BO 10 501 10 10 10
Please note that extended or remote locations are subject to change.
Bonaire BQ 9 5 9 9 9
Bosnia-Herzegovina BA 5 5 1 5 5 5
Botswana BW 10 501 9 9 9
Brazil BR + 10 10 5 10 10 10 10 43 10
British Virgin Islands VG 9 5 9 9 9
Brunei BN + 9 5 9 9 9
Bulgaria BG 42 42 51 42 42 42 51 42
Burkina Faso BF 10 501 10 10 10
Burundi BI 10 501 10 10 10
C
Cambodia KH + 10 501 10 10 10
Cameroon CM 10 501 10 10 10
Canada CA + 7 7 7 3 7 7 7 7 3 7
Canary Islands IC + 5 5 5
Cape Verde Islands CV 10 501 10 10 10
Cayman Islands KY 9 5 9 9 9
Central African Republic CF 10 501
Ceuta ES + 5
Chad TD 10 501 10 10 10
Channel Islands (Guernsey) GG 5 6 5 5 5 6
Channel Islands (Jersey) JE 5 6 5 5 5 6
Chile CL + 10 10 5 10 10 10 10 43 10
China, People's Republic of CN + 8 8 8 4 8 9 9 9 42 9
Service availability. Use the Calculate Time and Cost tool on the UK homepage at
www.ups.com this will give you all service options available from your chosen origin postcode to your
destination, in seconds.
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Country Country Code Sending Zones Receiving Zone Country Country Code Sending Zones Receiving Zone
WW Express Freight
WW Express Freight
WW Express Freight
WW Express Freight
Express Saver
Express Saver
Express Saver
Express Saver
Express Plus
Express Plus
Express Plus
Express Plus
Expedited
Expedited
Expedited
Expedited
ISO Code
ISO Code
Standard
Standard
Standard
Standard
Express
Express
Express
Express
Colombia CO + 10 5 10 10 10 10 43 10 Honduras HN + 10 5 10 10 10 10 43 10
Comoros KM 10 501 10 10 10 Hong Kong HK 8 8 8 4 8 8 8 8 4 8
Congo (Brazzaville) CG 10 501 10 10 10 Hungary HU + 41 41 41 51 41 41 41 41 51 41
Congo, Democratic Republic of CD 10 501 10 10 10 I
Cook Islands CK 9 5 Iceland IS 5 5 1 5 5 5
Costa Rica CR + 10 10 5 10 10 10 10 43 10 India IN + 9 9 9 5 9 9 9 9 42 9
Cte d'Ivoire (Ivory Coast) CI 10 501 10 10 10 Indonesia ID + 8 8 8 4 8 8 8 8 4 8
Croatia HR + 41 41 51 41 41 41 51 Iraq IQ + 9 5 9 9 9 42
Curaao CW 9 5 9 9 9 Ireland, Republic of IE 2 2 2 2 2 2 2 2 2 2
Cyprus CY 42 42 42 42 Israel IL 9 9 5 9 9 9 9 42 9
Czech Republic CZ + 41 41 41 5 41 41 41 41 51 41 Italy IT + 4 4 4 5 4 4 4 4 5 4
D Ivory Coast (Cte d'Ivoire) CI 10 501 10 10 10
Denmark DK + 4 4 4 5 4 4 4 4 5 4 J
Djibouti DJ 10 501 10 10 10 Jamaica JM + 9 5 9 9 9
Dominica DM 9 5 9 9 9 Japan JP + 8 8 4 8 11 11 11 41 11
Dominican Republic DO + 9 5 9 9 9 9 42 9 Jordan JO 10 10 501 10 10 10
E K
East Timor TL 9 5 Kazakhstan KZ + 9 9 5 9 9 9 42
Ecuador EC + 10 5 10 10 10 10 43 10 Kenya KE 9 5 9 9 9
Egypt EG 9 9 5 9 9 9 42 Kiribati KI 9 5
El Salvador SV + 10 5 10 10 10 10 43 10 Korea, South KR 8 4 8 8 8 8 4 8
England GB + 1 1 1 1 1 1 1 1 Kosovo RS 5 1 5 5 5
Equatorial Guinea GQ 10 501 Kosrae (Micronesia, Federated States of) FM 9 5
Eritrea ER 10 501 10 10 10 Kuwait KW 9 9 5 9 9 9 42
Estonia EE 42 42 51 42 42 42 51 Kyrgyzstan KG 9 5 9 9 9
Ethiopia ET 10 501 10 10 10 L
F Laos LA 10 501 10 10 10
Faroe Islands FO 5 1 Latvia LV 42 42 51 42 42 42 51
Fiji FJ 9 5 9 9 9 Lebanon LB 10 10 501 10 10 10
Finland FI + 4 4 5 4 4 4 4 5 4 Lesotho LS 10 501 8 8 8
France FR + 3 3 3 4 3 3 3 3 4 3 Libya LY 10 501 10 10 10
French Guiana GF 10 501 Liechtenstein LI 51 51 6 51 5 5 5 6 5
French Polynesia PF 9 5 9 9 9 Liberia LR 10 501 10 10 10
G Lithuania LT 42 42 51 42 42 42 51
Gabon GA 10 501 10 10 10 Luxembourg LU 2 2 2 3 2 2 2 2 3 2
Gambia GM 10 501 10 10 10 M
Gaza (West Bank) PS 9 5 9 9 9 9 42 9 Macau MO 8 4 9 9 9 42
Georgia GE + 9 5 9 9 9 Macedonia (FYROM) MK 5 1 5 5 5
Germany DE + 3 3 3 4 3 3 3 3 4 3 Madagascar MG 10 501 10 10 10
Ghana GH 10 501 10 10 10 Madeira PT + 4 4
Gibraltar GI 5 1 5 5 5 Malawi MW 10 501 10 10 10
Greece GR + 4 4 5 4 4 4 4 51 4 Malaysia MY + 8 8 4 8 8 8 8 4 8
Greenland GL 5 1 Maldives MV 10 501
Grenada GD 9 5 9 9 9 Mali ML 10 501 10 10 10
Guadeloupe GP + 10 501 10 10 10 Malta MT 42 42 42 42
Guam GU 9 5 9 9 9 Marshall Islands MH 9 5
Guatemala GT + 10 5 10 10 10 10 43 10 Martinique MQ 9 5 9 9 9
Guinea GN 10 501 10 10 10 Mauritania MR 10 501 10 10 10
Guinea Bissau GW 10 501 10 10 10 Mauritius MU 10 501 10 10 10
Guyana GY + 10 501 10 10 10 Mayotte YT 10 501 10 10 10
H Melilla ES + 5
Haiti HT + 10 501 10 10 10 43 Mexico MX + 7 7 3 7 7 7 7 3 7
Holland (The Netherlands) NL + 2 2 2 3 2 2 2 2 3 2 Micronesia (Federated States of) FM 9 5
9
Zone tables
Country Country Code Sending Zones Receiving Zone

The following tables list which service options are available to and
from a particular destination and origin and are also used to identify
WW Express Freight
WW Express Freight
a shipments zone number. You will need the zone numbers when
Express Saver
Express Saver
Express Plus
Express Plus
calculating the cost of your shipment.
Expedited
Expedited
ISO Code
Standard
Standard
Express
Express
Sending or receiving
Use the sending zone columns when the shipping charges are billed Moldova MD + 5 1 5 5 5
to a party in the sending country*. Monaco MC 3 3 4 3 3 3 3 4 3
Mongolia MN 9 5 9 9 9
Use the receiving zone columns when the shipping charges are billed Montenegro ME 5 1 5 5 5
to a party in the receiving country*. Montserrat MS 10 501 10 10 10
Morocco MA 9 5 9 9 9
Using the zone table Mozambique MZ 10 501 9 9 9
Myanmar MM 10 501 10 10 43
1 Find the location you are sending to or receiving from. N
Namibia NA 10 501 8 8 8
2 A service is generally available when there is a zone number in the Nepal NP + 10 501 10 10 10
sending or receiving column of the country of your choice. Netherlands, The (Holland) NL + 2 2 2 3 2 2 2 2 3 2
Nevis (St. Kitts) KN 9 5 9 9 9 42
3 Note the zone number for later reference when calculating the cost. New Caledonia NC 9 5 9 9 9
New Zealand NZ + 9 9 5 9 9 9 9 42 9
Nicaragua NI 10 5 10 10 10 10 43 10
Niger NE 10 501 10 10 10
* Please see Section 5 for more information about billing options. Nigeria NG + 9 5 9 9 9
Northern Ireland GB 1 2 1 1 2
Northern Mariana Islands MP + 9 5 9 9 9
Norway NO + 51 51 6 51 5 5 5 6 5
O
Oman OM 9 5 9 9 9 42
+ Extended or remote area charge may apply to certain areas.
P
Pakistan PK + 9 5 9 9 9 42
Palau PW 10 501
Tables showing all extended or remote areas can be found in the
Panama PA + 10 5 10 10 10 10 43 10
Calculate Time and Cost section at www.ups.com.
Papua New Guinea PG 9 5
Paraguay PY 10 501 10 10 10
Please note that extended or remote locations are subject to change.
Peru PE + 10 10 5 10 10 10 43
Philippines PH + 8 8 8 4 8 8 8 8 4 8
Poland PL + 41 41 41 5 41 41 41 41 51 41
Ponape (Micronesia, Federated States of) FM 9 5
Portugal (excluding Azores and Madeira) PT + 4 4 4 5 4 4 4 4 5 4
Puerto Rico PR + 7 7 3 7 7 7 7 3 7
Q
Qatar QA 9 9 5 9 9 9 42
R
Reunion RE 10 501 10 10 10
Romania RO 42 42 51 42 42 42 51 42
Rota (Northern Mariana Islands) MP + 9 5 9 9 9
Russia RU + 5 5 1 5 5 5 1
101000-453999, 460000-619999
Russia (Other) RU + 8 8 4 5 5 5 1
Rwanda RW 10 501 10 10 10
S
Saba BQ 9 5 9 9 9
Saipan (Northern Mariana Islands) MP 9 5 9 9 9
Service availability. Use the Calculate Time and Cost tool on the UK homepage at
www.ups.com this will give you all service options available from your chosen origin postcode to your
destination, in seconds.
10
Country Country Code Sending Zones Receiving Zones Country Country Code Sending Zones Receiving Zones
WW Express Freight
WW Express Freight
WW Express Freight
WW Express Freight
Express Saver
Express Saver
Express Saver
Express Saver
Express Plus
Express Plus
Express Plus
Express Plus
Expedited
Expedited
Expedited
Expedited
ISO Code
ISO Code
Standard
Standard
Standard
Standard
Express
Express
Express
Express
Samoa WS 9 5 9 9 9 Trinidad and Tobago TT + 9 5 9 9 9
San Marino SM + 5 6 5 5 5 5 6 5 Truk (Micronesia, Federated States of) FM 9 5
Saudi Arabia SA 9 9 5 9 9 9 9 42 Tunisia TN 10 501 10 10 10
Scotland GB + 1 1 1 1 1 1 1 1 Turkey TR 5 5 1 5 5 5 5 1 5
Senegal SN 10 501 10 10 10 Turkmenistan TM 9 5 9
Serbia RS 5 1 5 5 5 5 Turks and Caicos Islands TC 9 5 9 9 9
Seychelles SC 10 501 10 10 10 Tuvalu TV 10 501
Sierra Leone SL 10 501 10 10 10 U
Singapore SG + 8 8 8 4 8 8 8 8 4 8 Uganda UG 10 501 10 10 10
Slovak Republic SK 41 41 51 41 41 41 41 51 41 Ukraine UA + 5 1 5 5 5
Slovenia SI 41 41 51 41 41 41 51 Union Island (St. Vincent and the VC 9 5 9 9 9
Grenadines)
Solomon Islands SB 9 5
United Arab Emirates AE 9 9 5 9 9 9 9 42 9
South Africa ZA + 8 8 4 8 8 8 4
United Kingdom GB +
Spain (excluding Canary Islands, Ceuta ES + 4 4 4 5 4 4 4 4 5 4
and Melilla) England GB + 1 1 1 1 1 1 1 1
Sri Lanka LK + 9 5 9 9 9 Northern Ireland GB 1 2 1 1 2
St. Barthelemy BL 9 5 10 10 10 Scotland GB + 1 1 1 1 1 1 1 1
St. Christopher (St. Kitts) KN 9 5 9 9 9 42 Wales GB 1 1 1 1 1 1 1 1
St. Croix (US Virgin Islands) VI 9 5 9 9 9 United States - New Jersey US + 6 6 6 2 6 6 6 6 2 6
(07000-07999)
St. Eustatius BQ 9 5 9 9 9
United States - New Jersey US + 6 6 6 2 6 6 6 6 2 6
St. John (US Virgin Islands) VI 9 5 9 9 9
(08500-08999)
St. Kitts (St. Christopher) KN 9 5 9 9 9 42
United States - New York US + 6 6 6 2 6 6 6 6 2 6
St. Lucia LC 9 5 9 9 9 42 (10000-11999)
St. Maarten SX 9 5 9 9 9 United States (other) US + 7 7 7 3 7 7 7 7 3 7
St. Martin (Guadeloupe) SX 9 5 9 9 9 Uruguay UY 10 501 10 10 10
St. Thomas (US Virgin Islands) VI 9 5 9 9 9 Uzbekistan UZ 9 5 9 9 9
St. Vincent and the Grenadines VC 9 5 9 9 9 V
Suriname SR 10 501 10 10 10 Vanuatu VU 9 5
Swaziland SZ 10 501 8 8 8 Venezuela VE + 10 5 10 10 10 43
Sweden SE + 4 4 4 5 4 4 4 4 5 4 Vietnam VN + 9 9 5 9 9 9 9 42 9
Switzerland CH + 51 51 51 6 51 5 5 5 6 5 Virgin Gorda (British Virgin Islands) VG 9 5 9 9 9
T Virgin Islands (US) VI 9 5 9 9 9
Tahiti PF 9 5 9 9 9 W
Taiwan TW + 8 8 4 8 8 8 8 4 8 Wales GB 1 1 1 1 1 1 1 1
Tajikistan TJ + 9 5 Wallis and Futuna Islands WF 9 5
Tanzania TZ 10 501 10 10 10 West Bank (Gaza) PS 9 5 9 9 9 9 42 9
Thailand TH + 8 8 5 8 8 8 8 4 8 Y
Tinian (Northern Mariana Islands) MP + 9 5 9 9 9 Yap (Micronesia, Federated States of) FM 9 5
Togo TG 10 501 10 10 10 Yemen, Republic of YE 10 501 10 10 10
Tonga TO 9 5 Z
Tortola (British Virgin Islands) VG 9 5 9 9 9 Zambia ZM 10 501 10 10 10
Zimbabwe ZW 9 5 9 9 9
11
12
DETERMINING THE RATE - SENDING SHIPMENTS
SECTION 1 The rate for sending a UPS shipment is determined by its service level, destination zone, weight and any additional
CHOOSING THE RIGHT charges.
SERVICE
PAGE 4 How to calculate your shipment rate:
1 Make sure that you are in the correct section. The sending rates in this section apply to any outbound
SECTION 2 domestic and international shipments when the shipping charges are billed to a party in the sending
country.
SENDING SHIPMENTS
2 Determine the billable weight.
PAGE 13
3 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard,
SECTION 3 Expedited or Worldwide Express Freight).
DETERMINING THE RATE - 4 Find your shipment type in the chart (UPS Express Envelopes, documents or packages). UPS offers
RECEIVING SHIPMENTS separate rates for single package and multiple package shipments for the UPS Standard service.
PAGE 23 5 Look up the rate that applies to the billable weight and zone for your shipment.
6 Note any additional costs, including charges for optional services.
SECTION 4
ADDITIONAL SERVICES & Time saving tip
CHARGES You can also find the total cost of your shipment via the UPS Calculate Time and Cost tool on the UK homepage at
PAGE 33
www.ups.com.
SECTION 5
REFERENCE INFORMATION Changes to rates and additional charges
PAGE 47 In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or
introduce rates and charges. A minimum of 10 days notice will be provided.
SECTION 6
FREIGHT
PAGE 57
13
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM SENDING RATES
How to use this section
Rates in this section apply when the shipping charges

are billed to a party in the sending country.
Zone Tax
To determine the zone number, see Worldwide zones. These rates are exclusive of tax. Where applicable, VAT will be charged at
the standard rate.
Billable weight for small package shipments

Arrange a collection
Billable weight is the weight used to calculate the rate. For domestic and
international services, the billable weight will be the greater of the Select Schedule a Collection on the UK homepage at www.ups.com or
dimensional weight as compared to the actual weight. call UPS on 03457 877 877.
How To Calculate Billable Weight UPS Express Envelope
Determine Actual Weight: Use any standard scale to determine the actual For correspondence, documents and electronic media only.
weight of your package. Increase any fraction to the next half kilogram.
Determine Dimensional Weight: Divide the cubic size of your package Letter weight limit
(length x width x height, rounding each measurement to the nearest
whole centimetre) in centimetres by 5,000. Refer to the figure at the Letter rates apply for domestic and international documents,
bottom of this page. Increase any fraction to the next half kilogram. correspondence and electronic media shipments that do not exceed 0.5 kg
sent in a UPS Express Envelope. Domestic, import and export letters
Determine Billable Weight: Compare the packages actual weight to its above 0.5kg and less than or equal to 2.5kg will be billed the document
dimensional weight. The larger of the two weights is the billable weight rate. Domestic, import and export letters above 2.5kg will be billed the
and should be used to calculate the rate. package rate.
For multiple-package shipments, total the billable weight of all packages

in the shipment. Maximum weight
The maximum weight for an individual package is 70kg. If you need to

Additional charges ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express
These rates are exclusive of any additional charges, such as charges for Freight) - please call 03457 877877
extended or remote area delivery or any optional services. Please see 2) Non Money-Back Guaranteed (Freight) - please consult the Freight
Additional Services & Charges for more details. Services section in this guide or call UPS on 01753 760 100.
To determine the rate for a shipment with multiple packages weighing in

total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited),
multiply the total weight (rounded up to the next whole kilogram) by the
appropriate price per kilogram shown.
The amount billed will be the result of the calculation, or the minimum
rate shown, whichever is the greater.
14
Billable weight for UPS Worldwide Express Freight shipments
Compare the freight shipments actual weight and dimensional weight. 1. Determine actual weight and round up any fraction of a kilogram to the
Whichever is the greatest of the two will be the billable weight and next whole kilogram.
should be used when calculating the rate. The amount billed will be the
result of the calculation, or the minimum rate shown, whichever is the 2. Determine dimensional weight by multiplying the items length by the
greatest. width by the height. For each dimension, measure the largest distance,
rounding each measurement to the nearest whole number. The result is
For multi-piece shipments, the billable weight is determined by summing the cubic size. Divide the cubic size by 5000. Round up any fraction of a
each pallets rounded actual or dimensional weight, whichever is greater. kilogram to the next whole kilogram.
Example
Freight Billable Weight: Using a Pallet*
No. of Pieces Type Length Each Width Each Height Each Shipment Weight Pallet Weight Actual Weight Dim. Weight Billable Weight
1 Pallet 90 cm 90 cm 90 cm 143 kg 19 kg 162 kg 146 kg 162 kg
* Pallet billable weight is equal to the shipment weight (143kg) plus the weight of a pallet (approximately
19kg). Please note that each pallet and its secured contents is considered as one piece.
15
UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS
UPS Express Envelopes

zone 1 2 3 4 41 51 6 7 8 9
GBP 75.30 90.35 91.70 92.50 94.05 95.80 84.50 85.15 96.65 100.00
Documents up to 2.5kg other than UPS Express Envelopes
weight
0.5 kg 76.50 92.50 93.60 97.65 106.10 107.00 88.45 88.90 100.45 103.80
1.0 kg 76.50 99.80 100.80 105.75 112.30 113.45 93.10 94.30 111.10 114.15
1.5 kg 76.50 102.35 104.50 111.15 118.35 119.50 97.95 99.60 118.15 124.40
2.0 kg 76.50 104.80 108.15 116.55 124.55 124.90 102.75 104.90 125.15 134.65
2.5 kg 76.50 107.35 111.85 122.00 130.80 130.85 107.45 110.25 132.20 144.90
Documents over 2.5kg and Packages
zone 1 2 3 4 41 51 6 7 8 9
weight
0.5 kg 76.50 92.50 93.60 97.65 106.10 116.85 95.95 104.40 114.50 119.45
1.0 kg 76.50 99.80 100.80 105.75 112.30 122.60 100.35 109.60 122.40 129.95
1.5 kg 76.50 102.35 104.50 111.15 118.35 128.05 104.90 114.90 130.30 140.35
2.0 kg 76.50 104.80 108.15 116.55 124.55 132.70 109.40 120.10 138.10 150.85
2.5 kg 76.50 107.35 111.85 122.00 130.80 138.10 113.80 125.45 146.05 161.40
3.0 kg 80.75 109.15 114.75 126.45 135.60 140.65 117.40 130.10 151.05 168.40
3.5 kg 80.75 111.55 118.50 131.15 140.20 145.80 121.15 134.85 156.25 175.60
4.0 kg 80.75 114.00 122.20 136.00 144.65 150.80 124.85 139.50 161.30 182.85
4.5 kg 80.75 116.45 125.85 140.65 149.20 156.00 128.50 144.20 166.45 190.10
5.0 kg 80.75 118.75 129.55 145.40 153.75 160.95 132.20 149.10 171.60 197.30
5.5 kg 85.00 120.55 132.70 150.15 157.85 165.05 135.05 152.65 176.95 204.65
6.0 kg 85.00 122.25 135.80 154.90 162.05 169.30 137.85 156.40 182.40 211.85
6.5 kg 85.00 124.00 139.05 159.65 166.15 173.35 140.85 160.05 187.75 219.10
7.0 kg 85.00 125.75 142.15 164.45 170.35 177.55 143.75 163.65 193.10 226.30
7.5 kg 85.00 127.40 145.15 169.10 174.25 181.70 146.60 167.35 198.55 233.55
8.0 kg 89.30 129.10 148.35 173.85 178.30 185.85 149.60 171.05 204.00 240.85
8.5 kg 89.30 130.90 151.45 178.50 182.45 189.95 152.45 174.75 209.40 248.15
9.0 kg 89.30 132.60 154.60 183.30 186.50 194.10 155.35 178.35 214.75 255.40
9.5 kg 89.30 134.30 157.75 188.10 190.50 198.35 158.25 182.00 220.20 262.55
10 kg 89.30 136.15 160.80 192.85 194.65 202.40 161.25 185.75 225.70 269.80
11 kg 99.50 139.15 165.15 200.90 202.10 209.90 166.05 192.30 235.90 282.30
12 kg 99.50 142.40 169.65 207.95 209.50 217.90 170.70 198.90 246.20 295.10
13 kg 99.50 145.90 174.10 215.05 216.95 225.80 175.50 205.25 256.65 308.15
14 kg 99.50 149.10 178.60 222.20 224.40 233.50 180.35 211.85 267.00 320.95
15 kg 99.50 152.55 183.05 229.30 231.95 241.40 185.20 218.35 277.35 333.80
16 kg 109.70 156.00 187.50 236.40 239.25 249.30 189.90 224.90 287.75 346.75
17 kg 109.70 159.20 191.95 243.50 246.75 257.20 194.65 231.45 298.05 359.70
18 kg 109.70 162.70 196.45 250.55 254.30 265.15 199.45 238.05 308.40 372.50
19 kg 109.70 165.95 200.80 257.70 261.65 272.95 204.35 244.50 318.75 385.50
20 kg 109.70 169.35 205.30 264.80 269.20 280.85 209.10 251.15 329.05 398.40
22 kg 125.85 176.25 214.60 278.95 284.40 297.00 219.25 264.10 350.85 429.10
24 kg 125.85 182.15 222.75 291.75 298.35 311.75 228.30 275.85 370.95 457.85
26 kg 125.85 188.15 231.10 304.75 312.25 326.45 237.35 287.80 391.20 486.60
28 kg 125.85 194.25 239.40 317.60 326.15 341.15 246.50 299.55 411.45 515.20
30 kg 125.85 200.20 247.65 330.50 340.00 355.95 255.60 311.35 431.55 543.95
35 kg 135.55 217.55 274.80 373.50 381.85 399.10 279.60 349.35 483.10 611.65
40 kg 145.45 234.15 298.35 415.50 423.75 443.15 303.55 387.25 534.65 681.80
45 kg 155.20 250.65 321.85 457.50 465.65 487.00 327.65 425.15 586.20 751.85
50 kg 165.00 267.00 345.45 499.40 507.50 530.95 351.65 463.15 637.85 822.00
55 kg 174.85 283.60 369.00 541.35 549.35 574.90 375.65 501.15 689.35 892.05
60 kg 184.80 300.10 392.70 583.35 591.25 618.80 399.70 539.00 740.90 962.20
65 kg 194.60 316.60 416.05 625.40 633.15 662.85 423.60 577.00 792.50 1,032.25
70 kg 204.25 333.05 439.75 667.35 675.00 706.70 447.70 614.90 844.05 1,102.40
Over 70kg
Price/kg 2.91 4.75 6.28 9.53 9.64 10.09 6.39 8.78 12.05 15.74
Min rate 204.25 333.05 439.75 667.35 675.00 706.70 447.70 614.90 844.05 1,102.40
16
UPS Express
NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

zone 1 2 3 4 41 42 5 51 6 7 8 9 10
GBP 43.25 47.45 48.85 49.75 51.20 51.80 53.60 52.50 41.40 41.90 53.60 57.55 66.40
weight
0.5 kg 44.55 49.75 50.80 54.90 61.45 61.60 61.70 57.80 45.30 45.75 57.25 61.30 73.90
1.0 kg 44.55 57.05 58.05 62.90 67.90 68.00 68.30 66.15 50.05 51.20 68.15 71.65 85.10
1.5 kg 44.55 59.45 61.75 68.30 75.05 75.30 75.50 71.75 54.85 56.55 75.20 82.10 96.25
2.0 kg 44.55 61.95 65.25 73.45 81.50 81.70 81.85 77.40 59.70 61.95 82.15 92.25 107.50
2.5 kg 44.55 64.30 68.80 78.75 87.65 88.90 89.30 82.95 64.40 67.20 89.20 102.65 118.70
zone 1 2 3 4 41 42 5 51 6 7 8 9 10
weight
0.5 kg 44.55 49.75 50.80 54.90 61.45 61.60 71.55 66.90 52.80 61.30 71.45 77.00 87.10
1.0 kg 44.55 57.05 58.05 62.90 67.90 68.00 77.35 73.30 57.25 66.65 79.50 87.55 98.30
1.5 kg 44.55 59.45 61.75 68.30 75.05 75.30 84.25 79.50 61.85 71.95 87.45 98.10 109.65
2.0 kg 44.55 61.95 65.25 73.45 81.50 81.70 89.70 85.90 66.40 77.30 95.15 108.75 120.85
2.5 kg 44.55 64.30 68.80 78.75 87.65 88.90 96.70 92.00 70.80 82.45 103.20 119.25 132.10
3.0 kg 48.75 66.35 72.10 83.60 91.05 93.75 99.05 97.45 74.55 87.20 108.25 126.25 138.70
3.5 kg 48.75 68.85 75.80 88.50 96.30 98.40 104.10 102.50 78.25 91.95 113.50 133.45 146.05
4.0 kg 48.75 71.10 79.40 93.25 101.65 102.95 109.30 107.60 81.90 96.65 118.55 140.75 153.35
4.5 kg 48.75 73.55 83.15 97.85 106.50 107.55 114.45 112.50 85.65 101.45 123.80 148.05 160.75
5.0 kg 48.75 76.10 86.80 102.65 111.05 112.30 119.55 117.50 89.20 106.30 129.00 155.30 168.05
5.5 kg 53.05 77.70 89.95 107.40 115.15 116.20 123.75 121.60 92.15 109.95 134.35 162.70 175.50
6.0 kg 53.05 79.50 93.10 112.20 119.30 120.20 127.95 125.40 95.05 113.70 139.70 169.90 182.85
6.5 kg 53.05 81.20 96.20 116.85 123.40 124.20 132.10 129.45 98.00 117.30 145.15 177.20 190.25
7.0 kg 53.05 83.05 99.35 121.65 127.55 128.20 136.35 133.40 101.00 121.00 150.65 184.40 197.55
7.5 kg 53.05 84.70 102.45 126.40 131.60 132.15 140.55 137.30 103.85 124.60 156.15 191.85 204.90
8.0 kg 57.35 86.45 105.65 131.10 135.65 136.20 144.75 141.30 106.80 128.35 161.45 199.10 212.35
8.5 kg 57.35 88.10 108.60 135.80 139.75 140.20 148.95 145.35 109.75 132.10 167.00 206.35 219.70
9.0 kg 57.35 89.85 111.85 140.60 143.80 144.20 153.10 149.20 112.65 135.75 172.45 213.65 227.15
9.5 kg 57.35 91.55 115.05 145.30 147.85 148.20 157.35 153.15 115.55 139.45 177.75 220.95 234.45
10 kg 57.35 93.40 118.15 150.15 151.95 152.15 161.45 157.05 118.50 143.20 183.25 228.25 241.90
11 kg 67.50 96.30 122.45 157.60 158.55 159.55 169.15 165.10 123.25 149.70 193.70 240.85 260.80
12 kg 67.50 99.65 126.95 164.80 166.30 167.15 177.15 173.05 128.15 156.35 204.05 253.75 275.50
13 kg 67.50 103.10 131.40 172.05 173.85 174.55 185.15 180.90 132.90 162.80 214.40 266.75 290.25
14 kg 67.50 106.35 135.90 179.45 181.55 181.95 193.05 188.80 137.80 169.45 224.90 279.75 304.90
15 kg 67.50 109.80 140.35 186.65 189.25 189.55 201.10 196.75 142.55 176.00 235.30 292.70 319.70
16 kg 77.70 113.20 144.80 193.75 196.70 196.95 208.95 204.65 147.45 182.60 245.65 305.70 334.35
17 kg 77.70 116.55 149.10 200.85 204.10 204.45 216.95 212.60 152.20 189.15 256.15 318.70 349.15
18 kg 77.70 120.00 153.55 207.85 211.65 211.85 224.95 220.45 156.95 195.85 266.60 331.50 363.90
19 kg 77.70 123.25 158.00 215.00 219.05 219.25 232.95 228.40 161.85 202.30 276.95 344.55 378.55
20 kg 77.70 126.45 162.35 222.10 226.50 226.80 240.95 236.35 166.60 208.95 287.35 357.60 393.25
22 kg 93.65 133.25 171.70 236.10 241.60 242.30 257.05 252.15 176.65 221.75 309.10 388.25 423.50
24 kg 93.65 139.25 179.90 249.05 255.50 256.65 272.00 266.95 185.75 233.65 329.25 417.15 451.80
26 kg 93.65 145.30 188.15 261.90 269.50 271.10 286.75 281.65 194.90 245.55 349.60 446.05 480.05
28 kg 93.65 151.25 196.45 274.95 283.30 285.50 301.75 296.25 204.05 257.45 369.90 474.80 508.25
30 kg 93.65 157.30 204.80 287.75 297.20 299.40 316.70 311.05 213.25 269.40 390.25 503.80 536.55
35 kg 103.45 174.75 231.85 330.70 339.15 342.00 360.45 354.95 237.35 307.50 442.05 571.80 611.65
40 kg 113.35 191.15 255.50 372.75 381.00 384.30 405.00 398.85 261.45 345.65 493.95 642.40 686.85
45 kg 122.95 207.75 279.10 414.75 423.00 426.40 449.45 442.80 285.70 383.80 545.75 712.80 761.90
50 kg 132.85 224.20 302.65 456.70 464.95 468.65 494.00 486.85 309.80 421.95 597.70 783.40 837.10
55 kg 142.65 240.70 326.30 498.80 506.75 510.80 538.45 530.80 334.00 460.20 649.50 853.90 912.20
60 kg 152.65 257.30 349.85 540.85 548.70 552.95 582.95 574.80 358.10 498.35 701.30 924.40 987.30
65 kg 162.40 273.75 373.50 582.95 590.65 595.25 627.50 618.80 382.20 536.50 753.20 994.90 1,062.45
70 kg 172.20 290.20 397.05 624.95 632.55 637.35 671.85 662.70 406.35 574.65 805.10 1,065.40 1,137.50
Over 70 kg
Price/kg 2.46 4.14 5.67 8.92 9.03 9.10 9.59 9.46 5.80 8.20 11.50 15.22 16.25
Min rate 172.20 290.20 397.05 624.95 632.55 637.35 671.85 662.70 406.35 574.65 805.10 1,065.40 1,137.50
17
UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

zone 1 2 3 4 41 42 5 51 6 7 8 9 10
GBP 41.45 43.90 45.25 46.10 47.40 48.00 50.00 48.65 38.70 39.20 50.25 53.70 62.30
weight
0.5 kg 42.65 46.10 47.05 50.90 56.90 57.00 57.10 53.50 42.30 42.70 53.75 57.35 69.15
1.0 kg 42.65 52.90 53.75 58.50 63.65 63.90 64.05 61.20 46.70 47.75 63.80 67.05 79.50
1.5 kg 42.65 55.05 57.15 63.20 69.95 70.00 70.20 66.40 51.20 52.80 70.35 76.70 89.95
2.0 kg 42.65 57.30 60.40 68.05 75.45 76.30 76.40 71.65 55.60 57.90 76.95 86.45 100.35
2.5 kg 42.65 59.55 63.75 72.90 81.15 82.30 82.85 76.80 59.95 62.90 83.45 96.00 110.90
zone 1 2 3 4 41 42 5 51 6 7 8 9 10
weight
0.5 kg 42.65 46.10 47.05 50.90 56.90 57.00 66.15 61.95 49.60 57.40 66.90 71.95 81.50
1.0 kg 42.65 52.90 53.75 58.50 63.65 63.90 72.90 67.90 53.65 62.40 74.15 81.75 92.00
1.5 kg 42.65 55.05 57.15 63.20 69.95 70.00 78.65 73.90 57.95 67.25 81.50 91.65 102.70
2.0 kg 42.65 57.30 60.40 68.05 75.45 76.30 84.25 79.70 62.20 72.20 88.95 101.60 113.20
2.5 kg 42.65 59.55 63.75 72.90 81.15 82.30 90.20 85.70 66.35 77.20 96.15 111.60 123.95
3.0 kg 46.80 61.75 67.25 77.40 84.30 87.20 93.85 90.15 70.60 82.10 102.25 119.25 130.75
3.5 kg 46.80 63.90 70.55 82.10 89.20 91.45 98.70 94.95 74.00 86.65 107.15 126.10 137.75
4.0 kg 46.80 66.10 74.00 86.65 94.05 95.80 103.75 99.60 77.45 91.25 112.05 133.05 144.75
4.5 kg 46.80 68.15 77.25 91.20 99.05 100.00 108.50 104.15 80.80 95.90 116.90 139.90 151.80
5.0 kg 46.80 70.40 80.70 95.85 103.95 104.30 113.30 108.80 84.25 100.45 121.80 146.65 158.80
5.5 kg 50.90 72.00 83.55 100.15 107.50 108.15 117.15 112.55 86.95 103.90 126.95 153.60 165.75
6.0 kg 50.90 73.75 86.50 104.40 111.20 111.95 121.05 116.10 89.80 107.35 132.10 160.50 172.80
6.5 kg 50.90 75.35 89.40 108.80 114.95 115.85 124.85 119.80 92.55 110.85 137.20 167.35 179.80
7.0 kg 50.90 77.00 92.25 113.10 118.55 119.75 128.70 123.50 95.20 114.30 142.20 174.20 186.80
7.5 kg 50.90 78.75 95.20 117.35 122.30 123.60 132.50 127.10 98.05 117.80 147.30 181.15 193.85
8.0 kg 55.00 80.55 98.05 121.70 125.95 127.50 136.30 130.80 100.75 121.20 152.40 188.00 200.80
8.5 kg 55.00 82.20 101.15 126.10 129.70 131.35 140.20 134.60 103.55 124.60 157.60 194.75 207.80
9.0 kg 55.00 83.75 104.00 130.50 133.40 135.15 143.90 138.15 106.20 128.20 162.65 201.70 214.80
9.5 kg 55.00 85.55 106.85 134.75 137.15 139.10 147.80 141.85 109.00 131.50 167.70 208.50 221.80
10 kg 55.00 87.25 109.80 139.10 140.80 143.00 151.65 145.40 111.65 135.00 172.95 215.40 228.80
11 kg 64.65 90.30 113.85 145.95 146.75 148.05 159.25 152.90 116.10 141.10 182.35 227.70 246.20
12 kg 64.65 93.35 118.00 152.55 153.95 155.25 166.90 160.25 120.70 147.20 192.30 239.85 260.10
13 kg 64.65 96.20 122.00 159.30 160.95 162.55 174.65 167.45 125.30 153.55 202.20 252.15 274.05
14 kg 64.65 99.20 125.95 166.20 168.05 169.75 182.20 174.80 129.95 159.75 212.15 264.30 287.90
15 kg 64.65 102.15 130.00 172.85 175.20 177.00 189.80 182.15 134.45 166.10 222.10 276.60 301.75
16 kg 74.40 105.20 134.05 179.65 182.25 184.15 197.50 189.50 139.15 172.45 231.95 288.85 315.70
17 kg 74.40 108.15 138.05 186.40 189.40 191.50 205.10 196.80 143.70 178.55 241.85 301.15 329.55
18 kg 74.40 111.15 142.15 193.10 196.45 198.70 212.75 204.15 148.25 184.80 251.80 313.35 343.50
19 kg 74.40 114.10 146.25 199.90 203.45 205.95 220.35 211.50 152.85 191.05 261.70 325.55 357.40
20 kg 74.40 117.05 150.30 206.70 210.60 213.15 228.00 218.80 157.45 197.40 271.60 337.85 371.30
22 kg 89.90 123.45 159.45 219.95 224.50 226.80 243.10 233.45 166.85 209.55 292.05 366.45 399.85
24 kg 89.90 129.30 167.85 232.30 237.30 239.40 257.05 247.15 175.55 220.90 311.20 393.40 426.55
26 kg 89.90 135.15 176.25 244.55 250.20 252.00 271.15 260.75 184.25 232.10 330.25 420.35 453.15
28 kg 89.90 141.00 184.70 256.80 263.00 264.70 284.95 274.25 192.95 243.30 349.30 447.40 479.90
30 kg 89.90 146.85 193.15 269.15 275.85 277.20 299.00 288.00 201.60 254.65 368.35 474.35 506.55
35 kg 99.20 162.25 215.10 307.95 314.85 317.25 340.90 328.65 223.95 291.05 417.25 540.70 577.40
40 kg 108.55 177.60 237.10 346.85 353.85 356.40 382.85 369.30 246.85 326.90 466.20 607.20 648.30
45 kg 117.90 193.10 259.15 385.70 392.80 395.65 424.75 410.10 269.70 362.65 515.20 673.55 719.15
50 kg 127.25 208.50 281.15 424.55 431.60 434.90 466.60 450.75 292.50 398.55 564.15 739.95 790.20
55 kg 136.70 223.95 303.15 463.45 470.55 474.00 508.55 491.50 315.30 434.35 613.10 806.50 861.20
60 kg 146.05 239.30 325.20 502.20 509.45 513.30 550.45 532.20 338.10 470.25 662.10 872.90 932.10
65 kg 155.50 254.80 347.15 541.05 548.30 552.45 592.40 572.95 361.00 506.05 711.05 939.20 1,003.25
70 kg 164.75 270.20 369.20 579.90 587.25 591.60 634.30 613.60 383.85 541.80 760.10 1,005.75 1,074.10
Over 70kg
Price/kg 2.35 3.86 5.27 8.28 8.38 8.45 9.06 8.76 5.48 7.74 10.85 14.36 15.34
Min rate 164.75 270.20 369.20 579.90 587.25 591.60 634.30 613.60 383.85 541.80 760.10 1,005.75 1,074.10
18
UPS Standard
SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE
Single package shipments

zone 1 2 3 4 5 51 6
GBP
weight
1 kg 24.45 42.80 47.65 49.20 54.10 62.65 66.45
2 kg 24.45 46.05 51.90 55.40 63.05 72.60 75.75
3 kg 24.45 49.35 56.00 61.90 72.05 82.75 85.20
4 kg 24.45 52.60 60.30 68.25 80.90 92.70 94.60
5 kg 24.45 55.90 64.45 74.65 89.85 102.65 104.00
6 kg 28.10 57.50 65.60 77.60 98.20 105.95 109.80
7 kg 28.10 59.10 66.85 80.50 100.25 109.05 115.55
8 kg 28.10 60.65 68.10 83.55 102.10 112.15 121.40
9 kg 28.10 62.30 69.45 86.45 104.00 115.20 127.10
10 kg 28.10 63.90 70.60 89.50 106.00 118.50 132.95
11 kg 32.20 64.95 72.15 90.90 107.90 120.65 134.55
12 kg 32.20 66.00 73.65 92.25 109.90 123.00 136.15
13 kg 32.20 67.15 75.15 93.60 111.80 125.25 137.90
14 kg 32.20 68.25 76.80 95.10 113.70 127.55 139.50
15 kg 32.20 69.30 78.35 96.45 115.70 129.80 141.20
16 kg 36.35 71.00 79.90 97.85 117.65 132.10 142.80
17 kg 36.35 71.50 81.50 99.20 119.50 134.45 144.45
18 kg 36.35 72.55 82.95 100.60 121.55 136.60 146.05
19 kg 36.35 73.70 84.60 102.00 123.40 138.90 147.75
20 kg 36.35 74.75 86.10 103.35 125.35 141.35 149.35
21 kg 40.75 77.70 88.10 105.20 128.00 144.20 151.70
22 kg 40.75 78.95 89.80 106.60 130.00 146.55 153.35
23 kg 40.75 80.10 91.45 108.05 132.05 148.80 155.20
24 kg 40.75 81.40 93.00 109.45 134.05 151.20 156.80
25 kg 40.75 82.50 94.65 110.90 136.05 153.35 158.45
26 kg 45.15 83.60 96.20 112.15 138.15 155.70 160.10
27 kg 45.15 84.85 97.95 113.65 140.05 158.15 161.75
28 kg 45.15 85.25 99.65 115.05 142.20 160.35 163.35
29 kg 45.15 85.50 101.20 116.45 144.10 162.70 164.95
30 kg 45.15 86.70 102.85 117.80 146.20 164.85 166.65
31 kg 49.30 89.55 104.45 119.20 148.15 167.30 168.40
32 kg 49.30 92.25 106.05 120.60 150.20 169.45 170.00
33 kg 49.30 95.00 107.65 122.05 152.35 171.85 171.90
34 kg 49.30 96.85 109.35 123.35 154.20 174.05 174.10
35 kg 49.30 98.10 110.95 124.75 156.30 176.45 176.55
40 kg 54.80 103.60 116.20 130.65 164.75 185.80 185.90
45 kg 60.20 109.10 121.35 136.65 173.30 195.20 195.25
50 kg 65.70 114.70 126.45 142.45 181.80 204.60 204.65
55 kg 71.20 120.15 131.65 148.40 190.25 213.95 214.00
60 kg 76.60 125.60 136.75 154.25 198.75 223.40 223.50
65 kg 82.10 131.15 141.95 160.30 207.30 232.80 232.85
70 kg 87.65 136.75 147.05 166.15 215.80 242.20 242.25
Multiple package shipments
zone 1 2 3 4 5 51 6
weight
5 kg 26.40 59.70 68.15 78.60 93.90 106.95 111.30
10 kg 30.00 67.70 74.55 94.05 110.25 122.75 140.25
15 kg 34.25 73.60 82.70 101.30 120.55 134.05 148.65
20 kg 38.45 79.55 90.95 108.65 130.95 145.30 157.00
25 kg 42.95 85.80 99.55 116.50 142.00 157.20 166.40
30 kg 47.20 91.75 107.75 123.80 152.40 168.65 174.90
40 kg 57.05 107.15 121.10 137.00 170.70 189.10 193.00
50 kg 68.35 120.85 131.55 149.05 187.90 207.95 212.40
60 kg 79.35 132.25 141.90 161.05 205.00 226.70 231.65
70 kg 90.55 143.85 152.30 173.15 222.15 245.75 251.15
80 kg 101.65 155.30 162.50 185.05 239.20 264.45 270.25
90 kg 112.80 166.85 173.05 197.20 256.40 283.30 289.70
100 kg 124.00 178.40 183.30 209.15 273.40 302.20 309.00
120 kg 147.05 211.25 217.30 248.85 324.75 359.40 365.75
140 kg 170.05 244.05 251.15 288.40 376.20 416.60 422.40
160 kg 193.05 277.00 285.00 328.05 427.60 473.95 479.10
180 kg 216.15 309.85 319.00 367.65 478.90 531.10 535.95
200 kg 239.10 342.70 352.95 407.25 530.35 588.35 592.60
Over 200 kg
Price/kg 1.19 1.71 1.76 2.03 2.65 2.94 2.96
Min rate 239.10 342.70 352.95 407.25 530.35 588.35 592.60
19
UPS Expedited
SCHEDULED DAY-DEFINITE DELIVERY TO DESTINATIONS OUTSIDE EUROPE
Packages
zone 1 2 3 4 5 501
GBP
weight
1 kg 65.55 53.00 61.15 69.55 69.60 91.85
2 kg 78.95 59.30 69.25 79.90 79.95 113.00
3 kg 88.65 65.60 81.30 90.25 90.30 130.60
4 kg 98.25 71.85 90.05 100.60 100.75 144.55
5 kg 107.90 78.05 98.80 110.80 111.35 158.50
6 kg 113.50 81.00 105.80 120.00 120.10 172.55
7 kg 119.10 84.00 112.85 128.95 129.00 186.50
8 kg 124.65 87.00 119.85 137.75 137.80 200.55
9 kg 130.30 90.00 126.85 146.60 146.65 214.45
10 kg 135.85 93.00 133.95 155.85 155.90 228.45
11 kg 137.40 96.05 137.30 161.50 162.45 243.25
12 kg 138.95 99.00 140.80 165.90 169.40 257.15
13 kg 140.55 101.90 144.15 170.35 176.25 270.85
14 kg 142.25 104.85 147.60 174.85 183.15 284.60
15 kg 143.75 107.85 150.90 179.25 189.90 298.20
16 kg 145.35 110.75 154.45 183.70 196.85 311.95
17 kg 146.90 113.65 157.75 188.10 203.75 325.75
18 kg 148.55 116.55 161.20 192.55 210.60 335.95
19 kg 150.05 119.55 164.50 197.05 217.50 349.50
20 kg 151.75 122.45 168.00 201.45 224.45 363.10
21 kg 153.95 125.90 172.10 206.80 232.50 377.95
22 kg 155.45 128.90 175.50 211.20 239.50 390.90
23 kg 156.95 131.85 178.85 215.70 246.45 404.05
24 kg 158.50 134.75 182.25 220.15 253.35 417.15
25 kg 160.00 137.65 185.65 224.55 260.45 430.10
26 kg 161.65 140.70 189.00 229.05 267.40 438.45
27 kg 163.15 143.60 192.20 233.50 274.45 451.40
28 kg 164.65 146.50 195.65 237.95 281.45 464.35
29 kg 166.10 149.45 199.00 242.40 288.40 477.30
30 kg 167.65 152.45 202.45 246.80 295.45 490.10
31 kg 172.15 156.70 205.70 253.45 305.00 503.80
32 kg 173.75 159.70 209.10 257.90 314.65 517.60
33 kg 175.45 162.70 212.40 262.45 321.80 531.25
34 kg 177.10 165.60 215.75 267.00 328.95 545.05
35 kg 178.60 168.65 219.15 271.45 336.10 558.65
40 kg 189.15 183.65 232.95 293.80 369.45 620.65
45 kg 199.65 198.60 246.65 316.20 402.75 688.50
50 kg 210.05 213.85 262.65 338.60 436.20 756.45
55 kg 220.65 228.80 276.55 360.80 469.45 824.45
60 kg 231.20 243.90 290.45 383.40 502.90 892.40
65 kg 241.55 258.90 304.35 405.70 536.25 960.45
70 kg 252.15 273.90 318.40 428.10 569.60 1,028.30
75 kg 262.60 287.50 332.30 450.40 602.95 1,097.35
80 kg 273.15 300.85 346.25 472.85 636.20 1,165.85
85 kg 283.60 314.35 360.20 495.20 669.70 1,233.80
90 kg 294.10 327.90 374.10 517.60 703.00 1,301.05
95 kg 304.50 341.35 388.05 540.00 736.40 1,367.85
100 kg 315.15 354.75 402.05 562.30 769.70 1,434.10
Over 100 kg
Price per kg 3.15 3.54 4.02 5.62 7.69 14.34
Min rate 315.15 354.75 402.05 562.30 769.70 1,434.10
20
UPS Worldwide Express Freight

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location.

zone 2 3 4 41 5 51 6 7 8 9 10
GBP
Min rate 274.10 374.20 587.90 595.00 643.30 622.00 389.10 549.55 770.35 1,019.60 1,089.15
weight
71 - 99 kg
Price per kg 3.86 5.27 8.28 8.38 9.06 8.76 5.48 7.74 10.85 14.36 15.34
100 - 299 kg
Price per kg 3.75 4.12 7.63 7.15 7.50 7.39 5.36 7.02 10.17 13.79 15.01
300 - 499 kg
Price per kg 3.70 3.99 7.35 7.06 7.39 7.27 5.24 6.49 9.72 13.28 14.70
500 - 999 kg
Price per kg 3.60 3.60 6.86 6.93 7.27 7.16 5.13 6.36 9.48 12.94 14.40
1000 kg or more
Price per kg 3.50 3.48 6.81 6.83 7.16 7.07 5.03 6.24 9.42 12.73 14.13
Notes Door-to-Door refers to shipments that are collected at the sender's address and then delivered to the Hold at Location refers to shipments that are collected at the sender's address and then delivered to a UPS
recipient's address. Drop-off refers to shipments that are dropped off at a UPS facility and then delivered to the facility to await collection by the recipient. Drop-off and Hold at Location refers to shipments that are dropped
recipient's address off at a UPS facility and then delivered to another UPS facility to await collection by the recipient.
21
22
DETERMINING THE RATE - RECEIVING SHIPMENTS
SECTION 1 The rate for receiving a UPS shipment is determined by its service level, origin zone, weight and any additional charges.
CHOOSING THE RIGHT
SERVICE Our rates in your local currency are fixed in advance to avoid the effects of currency fluctuations and allow you to
PAGE 4 manage your import shipping costs.
SECTION 2 How to calculate your shipment rate:

1 Make sure that you are in the correct section. The receiving rates in this section apply to any inbound
SENDING SHIPMENTS
domestic and international shipments when the shipping charges are billed to a party in the receiving
PAGE 13
country.
SECTION 3 2 Determine the billable weight.
DETERMINING THE RATE - 3 Turn to the service option of your choice (UPS Express Plus, Express, Express Saver, Standard,
RECEIVING SHIPMENTS Expedited or Worldwide Express Freight).
PAGE 23 4 Find your shipment type in the chart (UPS Express Envelopes, documents or packages). UPS offers
separate rates for single package and multiple package shipments for the UPS Standard service.
SECTION 4 5 Look up the rate that applies to the billable weight and zone for your shipment.
ADDITIONAL SERVICES & 6 Note any additional costs, including charges for optional services.
CHARGES
PAGE 33
Important
Please ensure that the shipper records your UPS account number on the UPS shipping documents.
SECTION 5
PAGE 47 Total control of imports
UPS can collect your shipments from around the world. To find out about our secure UPS Import Control service please
SECTION 6 refer to Import Control & Trade Direct.
FREIGHT
PAGE 57 Time saving tip
You can also look up receiving rates in the
Calculate Time and Cost section on the UK homepage at www.ups.com.
Changes to rates and additional charges

In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or
23
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM RECEIVING RATES
How to use this section
Rates in this section apply when the shipping charges

are billed to a party in the receiving country.
Zone Tax
To determine the zone number, see Worldwide zones. These rates are exclusive of tax. Where applicable, VAT will be charged at
the standard rate.
Billable weight for small package shipments

UPS Express Envelope
Billable weight is the weight used to calculate the rate. For domestic and
international services, the billable weight will be the greater of the For correspondence, documents and electronic media only.
dimensional weight as compared to the actual weight.
Letter weight limit

How To Calculate Billable Weight
Letter rates apply for domestic and international documents,
Determine Actual Weight: Use any standard scale to determine the actual correspondence and electronic media shipments that do not exceed 0.5 kg
weight of your package. Increase any fraction to the next half kilogram. sent in a UPS Express Envelope. Domestic, import and export letters
above 0.5kg and less than or equal to 2.5kg will be billed the document
Determine Dimensional Weight: Divide the cubic size of your package rate. Domestic, import and export letters above 2.5kg will be billed the
(length x width x height, rounding each measurement to the nearest package rate.
whole centimetre) in centimetres by 5,000. Increase any fraction to the
next half kilogram.
Maximum weight
Determine Billable Weight: Compare the packages actual weight to its
dimensional weight. The larger of the two weights is the billable weight The maximum weight for an individual package is 70kg. If you need to
and should be used to calculate the rate. ship single packages or pallets in excess of 70kg using:
1) Money-Back Guaranteed and Day Definite (UPS Worldwide Express
For multiple-package shipments, total the billable weight of all packages Freight) - please call 03457 877877
in the shipment. 2) Non Money-Back Guaranteed (Freight) - please consult the Freight
Services section in this guide or call UPS on 01753 760 100.
Additional charges To determine the rate for a shipment with multiple packages weighing in
total more than 70kg, 200kg (UPS Standard) or 100kg (UPS Expedited),
These rates are exclusive of any additional charges, such as charges for multiply the total weight (rounded up to the next whole kilogram) by the
extended or remote area delivery or any optional services. Please see appropriate price per kilogram shown.
Additional Services & Charges for more details.
The amount billed will be the result of the calculation, or the minimum
rate shown, whichever is the greater.
24
Billable weight for UPS Worldwide Express Freight shipments
Compare the freight shipments actual weight and dimensional weight. 1. Determine actual weight and round up any fraction of a kilogram to the
Whichever is the greatest of the two will be the billable weight and next whole kilogram.
should be used when calculating the rate. The amount billed will be the
result of the calculation, or the minimum rate shown, whichever is the 2. Determine dimensional weight by multiplying the items length by the
greatest. width by the height. For each dimension, measure the largest distance,
rounding each measurement to the nearest whole number. The result is
For multiple-piece shipments, the billable weight is determined by the cubic size. Divide the cubic size by 5000. Round up any fraction of a
summing each pallet's rounded actual or dimensional weight, whichever kilogram to the next whole kilogram.
is greater.
Example
Freight Billable Weight: Using a Pallet*
No. of Pieces Type Length Each Width Each Height Each Shipment Weight Pallet Weight Actual Weight Dim. Weight Billable Weight
1 Pallet 90 cm 90 cm 90 cm 143 kg 19 kg 162 kg 146 kg 162 kg
* Pallet billable weight is equal to the shipment weight (143kg) plus the weight of a pallet (approximately
19kg). Please note that each pallet and its secured contents is considered as one piece.
25
UPS Express Plus

EARLY MORNING DELIVERY FOR YOUR MOST TIME-SENSITIVE SHIPMENTS
RECEIVING RATES
zone 1 2 3 4 41 42 5 6 7 8 9 10 11
GBP 75.30 87.95 89.45 89.85 89.90 89.95 93.90 73.90 74.85 94.80 97.20 100.15 82.60
weight
0.5 kg 76.50 93.10 94.70 95.50 98.20 98.30 99.40 88.30 89.20 98.15 100.70 103.50 108.95
1.0 kg 76.50 96.00 99.50 101.70 104.80 104.90 107.40 95.15 96.10 105.85 110.50 113.45 123.30
1.5 kg 76.50 99.10 104.25 107.90 111.30 111.40 115.35 101.95 103.00 113.60 120.35 123.30 137.55
2.0 kg 76.50 102.00 109.15 114.00 117.85 117.95 123.45 108.80 109.90 121.20 130.25 133.20 151.65
2.5 kg 76.50 104.95 113.95 120.25 124.30 124.40 131.35 115.60 116.75 128.90 140.10 143.05 165.95
zone 1 2 3 4 41 42 5 6 7 8 9 10 11
weight
0.5 kg 76.50 93.10 94.70 95.50 98.20 98.30 108.80 89.20 90.40 111.35 117.10 120.00 120.05
1.0 kg 76.50 96.00 99.50 101.70 104.80 104.90 116.30 97.40 98.60 118.90 127.75 130.20 131.35
1.5 kg 76.50 99.10 104.25 107.90 111.30 111.40 123.95 105.70 107.05 126.60 138.35 140.45 141.15
2.0 kg 76.50 102.00 109.15 114.00 117.85 117.95 131.60 113.95 115.35 134.20 149.10 150.65 155.35
2.5 kg 76.50 104.95 113.95 120.25 124.30 124.40 139.20 122.15 123.60 141.85 159.65 160.85 169.60
3.0 kg 80.75 106.95 117.50 125.20 136.40 136.50 146.60 127.75 129.05 148.85 164.95 170.90 176.10
3.5 kg 80.75 109.00 121.15 130.15 143.35 143.45 154.25 133.50 135.00 156.15 173.55 181.15 188.20
4.0 kg 80.75 111.00 124.85 135.05 150.30 150.40 161.90 139.30 141.20 163.25 182.25 191.40 200.25
4.5 kg 80.75 112.95 128.55 139.95 157.10 157.20 169.45 144.90 147.50 170.50 190.90 201.45 212.25
5.0 kg 80.75 115.00 132.20 144.95 164.10 164.20 173.90 150.70 153.65 177.70 199.55 211.75 224.40
5.5 kg 85.00 116.95 135.10 149.45 170.95 171.05 181.45 155.05 158.00 185.05 208.25 222.05 235.25
6.0 kg 85.00 118.90 138.10 153.85 177.80 177.90 188.85 159.55 162.25 192.20 216.80 232.15 246.25
6.5 kg 85.00 120.90 141.15 158.40 184.65 184.75 196.35 163.95 166.45 199.40 225.50 242.45 257.10
7.0 kg 85.00 122.85 144.15 162.75 191.55 191.65 203.85 168.30 170.75 206.55 234.15 252.65 267.95
7.5 kg 85.00 124.90 147.20 167.15 198.45 198.55 211.35 172.75 175.10 213.80 242.85 262.80 278.90
8.0 kg 89.30 126.90 150.25 171.45 205.35 205.45 218.75 177.15 179.40 221.05 251.45 273.05 289.80
8.5 kg 89.30 128.95 153.20 175.85 212.20 212.35 226.30 181.50 183.65 228.30 260.05 283.25 300.65
9.0 kg 89.30 130.85 156.20 180.15 219.05 219.15 233.70 185.90 187.85 235.45 268.75 293.45 311.55
9.5 kg 89.30 132.90 159.15 184.65 226.05 226.15 241.20 190.35 192.25 242.60 277.50 303.70 322.50
10 kg 89.30 134.85 162.15 188.95 232.80 232.90 248.75 194.70 196.65 249.85 286.10 313.95 333.20
11 kg 99.50 137.25 166.55 196.25 239.65 239.75 255.95 202.70 204.75 259.90 301.35 331.40 347.35
12 kg 99.50 139.55 171.15 203.50 246.50 246.60 263.35 210.85 212.95 269.90 316.65 349.05 361.35
13 kg 99.50 141.90 175.65 210.60 253.25 253.35 270.50 218.85 221.05 279.85 331.90 366.45 375.35
14 kg 99.50 144.15 180.05 217.90 260.10 260.20 277.85 226.85 229.15 289.95 347.35 384.00 389.35
15 kg 99.50 146.50 184.70 225.25 267.00 267.10 285.15 234.85 237.20 299.95 362.60 401.50 403.80
16 kg 109.70 148.75 189.25 232.65 273.75 273.85 292.40 242.90 245.35 310.05 377.85 419.10 419.15
17 kg 109.70 151.10 193.85 240.10 280.55 280.65 299.70 251.00 253.50 320.00 393.20 436.55 432.45
18 kg 109.70 153.35 198.45 247.35 287.35 287.45 307.00 259.00 261.60 330.05 408.50 454.10 446.90
19 kg 109.70 155.75 202.90 254.90 294.30 294.40 314.20 267.05 269.75 339.95 423.75 471.70 461.15
20 kg 109.70 158.10 207.60 262.05 301.05 301.15 321.45 275.10 277.85 350.10 439.00 489.15 475.60
22 kg 125.85 163.10 216.30 276.05 314.70 314.80 335.85 290.40 293.35 370.25 478.10 531.40 503.75
24 kg 125.85 167.40 224.15 288.75 326.85 326.95 348.90 304.45 307.50 388.75 515.20 571.40 529.55
26 kg 125.85 171.85 231.85 301.55 339.05 339.15 361.75 318.50 321.65 407.35 552.15 611.35 554.60
28 kg 125.85 176.15 239.55 314.25 351.15 351.25 374.60 332.50 335.80 425.80 589.05 651.30 579.65
30 kg 125.85 180.55 247.35 327.00 363.35 363.45 387.55 346.55 350.00 444.30 626.10 691.15 604.70
35 kg 135.55 189.65 270.60 363.60 397.05 397.15 435.30 390.75 396.85 494.35 717.50 795.55 654.95
40 kg 145.45 198.80 294.05 400.25 430.65 430.75 474.35 434.95 444.50 544.30 809.10 899.95 704.95
45 kg 155.20 208.00 317.25 436.90 464.25 464.35 513.40 479.25 492.15 594.30 900.60 1,004.35 764.30
50 kg 165.00 217.20 340.60 473.45 497.85 497.95 552.45 523.40 539.85 645.30 992.05 1,108.80 823.70
55 kg 174.85 226.40 363.75 510.05 531.55 531.65 591.65 567.65 587.60 696.30 1,083.70 1,213.20 883.00
60 kg 184.80 235.60 387.10 546.65 565.10 565.20 630.75 611.90 635.30 747.35 1,175.20 1,317.65 942.40
65 kg 194.60 244.85 410.40 583.25 598.80 598.90 669.85 656.10 683.10 798.35 1,266.60 1,422.05 1,001.80
70 kg 204.25 254.05 433.65 619.90 632.00 632.50 702.00 702.85 730.80 849.30 1,358.20 1,526.50 1,061.05
Over 70kg
Price/kg 2.91 3.62 6.19 8.85 9.02 9.03 10.02 10.04 10.44 12.13 19.40 21.80 15.15
Min rate 204.25 254.05 433.65 619.90 632.00 632.50 702.00 702.85 730.80 849.30 1,358.20 1,526.50 1,061.05
26
UPS Express
NEXT MORNING DELIVERY ACROSS EUROPE AND TIME-DEFINITE DELIVERY WORLDWIDE

zone 1 2 3 4 41 42 5 6 7 8 9 10 11
GBP 43.25 44.75 46.25 46.85 46.95 47.00 49.65 31.55 32.05 52.10 54.50 57.65 39.85
weight
0.5 kg 44.55 49.75 51.40 52.55 55.50 55.70 57.20 45.95 46.50 55.50 58.05 60.85 66.40
1.0 kg 44.55 53.65 56.55 58.75 62.00 62.25 65.35 52.90 53.50 63.30 67.95 70.85 80.75
1.5 kg 44.55 56.70 61.35 64.90 68.50 68.80 72.25 59.70 60.35 70.95 77.85 80.75 95.10
2.0 kg 44.55 59.10 65.45 70.80 74.95 75.20 80.60 66.60 67.40 78.75 87.75 90.75 109.40
2.5 kg 44.55 61.25 69.00 76.10 81.55 81.75 87.60 73.35 74.15 86.45 97.75 100.60 123.75
zone 1 2 3 4 41 42 5 6 7 8 9 10 11
weight
0.5 kg 44.55 49.75 51.40 52.55 55.50 55.70 65.05 46.85 47.70 68.75 73.45 77.50 77.55
1.0 kg 44.55 53.65 56.55 58.75 62.00 62.25 72.60 55.20 55.95 76.50 84.20 87.70 88.85
1.5 kg 44.55 56.70 61.35 64.90 68.50 68.80 78.80 63.45 64.45 84.05 95.00 97.95 98.70
2.0 kg 44.55 59.10 65.45 70.80 74.95 75.20 86.55 71.85 72.85 91.85 105.15 108.25 113.10
2.5 kg 44.55 61.25 69.00 76.10 81.55 81.75 93.10 79.95 81.00 99.40 116.40 118.50 127.40
3.0 kg 48.75 63.00 72.70 81.00 93.65 93.90 101.00 85.70 86.60 106.50 121.55 128.60 133.95
3.5 kg 48.75 64.85 76.30 86.00 100.60 100.75 108.35 91.45 92.65 113.85 130.20 139.00 146.05
4.0 kg 48.75 66.65 79.75 91.10 107.55 107.75 115.85 96.40 98.80 121.05 138.70 149.30 158.20
4.5 kg 48.75 68.60 83.50 96.05 114.35 114.50 123.25 102.15 105.20 128.30 147.40 159.40 170.15
5.0 kg 48.75 70.50 87.00 101.15 121.25 121.50 130.75 107.95 111.35 135.60 156.20 169.75 182.45
5.5 kg 53.05 72.35 90.00 105.40 125.40 127.90 138.05 112.55 115.75 142.85 164.60 180.05 193.45
6.0 kg 53.05 74.20 93.10 109.60 131.65 134.80 138.65 116.85 120.00 150.10 173.40 190.20 204.45
6.5 kg 53.05 76.05 96.05 113.90 138.55 141.75 142.10 121.35 124.25 157.30 181.95 200.60 215.35
7.0 kg 53.05 78.05 99.20 118.25 145.40 148.65 149.10 125.75 128.50 164.60 190.80 210.95 226.35
7.5 kg 53.05 79.95 102.05 122.55 151.70 155.45 156.20 130.20 132.85 171.80 199.45 221.05 237.30
8.0 kg 57.35 81.80 105.20 126.95 158.60 162.40 163.15 134.70 137.10 179.15 208.15 231.45 248.25
8.5 kg 57.35 83.60 108.30 131.40 165.50 169.30 170.25 139.20 141.55 186.35 216.90 241.65 259.25
9.0 kg 57.35 85.50 111.35 135.80 171.75 176.25 177.25 143.70 145.75 193.65 225.50 251.85 270.10
9.5 kg 57.35 87.55 114.55 140.20 178.65 183.05 184.20 148.15 150.10 200.80 226.35 262.20 281.10
10 kg 57.35 89.35 117.70 144.45 185.60 189.95 190.25 152.45 154.40 208.05 227.65 272.50 289.75
11 kg 67.50 92.00 122.15 151.65 191.80 196.95 197.05 160.55 162.30 218.15 237.60 290.20 304.20
12 kg 67.50 94.50 126.55 158.75 198.70 203.75 203.90 168.30 170.15 228.30 251.85 307.80 318.65
13 kg 67.50 97.15 131.00 165.80 205.55 210.65 210.70 176.20 178.15 238.25 266.10 325.35 333.15
14 kg 67.50 99.85 135.25 173.00 211.80 217.55 217.60 184.15 186.20 248.40 280.35 343.05 348.35
15 kg 67.50 102.40 139.70 180.10 224.30 224.45 224.50 192.05 194.10 258.40 293.60 360.60 362.10
16 kg 77.70 104.95 144.15 187.15 231.05 231.20 231.25 199.90 202.05 268.55 307.90 378.35 376.60
17 kg 77.70 107.65 148.50 194.35 237.95 238.05 238.10 207.75 209.95 278.50 322.20 395.95 391.05
18 kg 77.70 110.15 152.90 201.70 244.75 244.95 245.00 215.55 217.95 288.70 336.45 413.50 405.50
19 kg 77.70 112.90 157.30 208.90 251.65 251.75 251.80 223.60 226.00 298.75 350.65 431.25 419.95
20 kg 77.70 115.50 161.60 216.10 258.45 258.60 258.65 231.50 233.95 308.85 363.90 448.70 434.50
22 kg 93.65 119.95 170.65 229.95 271.85 274.50 283.45 247.15 249.70 328.95 399.05 491.15 462.20
24 kg 93.65 123.70 178.85 242.75 284.00 287.25 299.00 261.50 264.25 347.60 433.50 531.30 487.85
26 kg 93.65 127.80 187.20 255.55 296.20 299.75 312.35 275.95 278.90 366.30 468.05 571.50 513.35
28 kg 93.65 131.90 195.25 268.30 308.35 312.35 325.65 290.40 293.55 384.85 502.40 611.55 538.95
30 kg 93.65 136.00 203.55 281.15 320.55 325.05 338.95 305.05 308.20 403.50 534.80 651.70 564.60
35 kg 103.45 144.85 226.25 316.60 354.20 359.35 378.70 348.25 355.65 453.80 620.10 756.80 614.90
40 kg 113.35 153.85 249.00 352.20 387.90 393.70 418.45 391.80 403.70 504.00 703.35 861.75 665.30
45 kg 122.95 162.50 271.85 387.65 421.50 428.00 458.05 435.15 451.70 554.45 788.50 966.85 715.75
50 kg 132.85 171.25 294.60 423.95 455.20 462.30 497.65 478.65 499.55 605.75 872.85 1,071.85 766.00
55 kg 142.65 179.95 317.45 460.10 488.95 496.65 537.35 522.05 547.65 656.95 958.15 1,176.85 829.05
60 kg 152.65 188.80 340.55 496.45 522.50 530.90 577.05 565.45 595.60 708.25 1,041.35 1,281.95 892.00
65 kg 162.40 197.45 363.45 532.65 556.30 565.25 616.80 608.20 643.60 759.55 1,126.55 1,386.90 954.85
70 kg 172.20 206.30 386.45 568.95 589.90 599.60 650.00 651.00 691.65 810.80 1,209.85 1,491.85 1,017.90
Over 70kg
Price/kg 2.46 2.94 5.52 8.12 8.42 8.56 9.28 9.30 9.88 11.58 17.28 21.31 14.54
Min rate 172.20 206.30 386.45 568.95 589.90 599.60 650.00 651.00 691.65 810.80 1,209.85 1,491.85 1,017.90
27
UPS Express Saver

DELIVERY DURING THE NEXT BUSINESS DAY ACROSS EUROPE AND FAST DELIVERY WORLDWIDE

zone 1 2 3 4 41 42 5 6 7 8 9 10 11
GBP 41.45 41.35 42.80 43.50 44.40 44.45 45.95 29.50 30.35 49.50 51.15 54.10 37.05
weight
0.5 kg 42.65 46.05 47.55 48.90 54.60 54.75 54.80 42.75 44.05 52.85 54.50 57.55 63.25
1.0 kg 42.65 50.80 53.95 56.15 60.95 61.10 61.25 49.15 50.55 60.30 63.85 66.75 76.90
1.5 kg 42.65 52.75 57.25 60.85 67.50 67.85 67.90 55.55 57.05 67.75 73.10 76.20 90.55
2.0 kg 42.65 54.70 60.55 65.55 73.80 74.55 74.60 61.85 63.55 75.15 82.40 85.50 104.20
2.5 kg 42.65 56.70 63.90 70.40 80.30 81.05 81.10 68.30 70.20 82.55 91.75 94.90 117.95
zone 1 2 3 4 41 42 5 6 7 8 9 10 11
weight
0.5 kg 42.65 46.05 47.55 48.90 54.60 54.75 59.95 43.60 44.75 65.60 68.30 72.80 70.95
1.0 kg 42.65 50.80 53.95 56.15 60.95 61.10 66.95 51.40 52.65 73.00 78.15 82.50 84.50
1.5 kg 42.65 52.75 57.25 60.85 67.50 67.85 74.05 59.15 60.45 80.60 87.90 92.20 95.20
2.0 kg 42.65 54.70 60.55 65.55 73.80 74.55 81.10 66.70 68.30 88.05 97.65 102.00 108.90
2.5 kg 42.65 56.70 63.90 70.40 80.30 81.05 87.20 74.35 76.35 95.55 107.75 111.70 122.60
3.0 kg 46.80 58.35 67.25 74.95 89.20 90.65 93.45 79.80 82.10 102.35 112.50 121.30 125.65
3.5 kg 46.80 60.05 70.60 79.60 96.20 97.55 100.30 85.25 86.75 109.30 120.55 131.05 137.05
4.0 kg 46.80 61.70 73.90 84.35 102.65 104.40 107.20 89.25 91.55 116.35 128.45 140.70 148.35
4.5 kg 46.80 63.45 77.30 88.95 109.00 111.35 114.10 94.50 97.35 123.20 136.45 150.50 159.65
5.0 kg 46.80 65.25 80.55 93.60 112.30 114.90 121.05 100.00 103.15 130.05 144.55 160.30 171.10
5.5 kg 50.90 67.00 83.35 97.55 116.10 118.40 127.80 104.15 107.10 137.05 152.40 169.75 181.20
6.0 kg 50.90 68.70 86.10 101.45 121.85 124.80 128.40 108.10 111.05 143.90 160.55 179.45 191.40
6.5 kg 50.90 70.40 88.95 105.45 128.30 131.20 133.15 112.35 115.15 150.80 168.50 188.95 201.55
7.0 kg 50.90 72.30 91.80 109.50 134.65 137.65 139.40 116.40 119.00 157.80 176.70 198.55 211.75
7.5 kg 50.90 74.00 94.50 113.45 140.45 143.95 145.75 120.50 123.00 164.55 184.65 208.25 221.95
8.0 kg 55.00 75.70 97.35 117.55 146.80 150.35 151.85 124.70 126.90 171.25 192.65 217.80 232.10
8.5 kg 55.00 77.40 100.25 121.60 153.20 156.75 158.10 128.85 131.00 177.90 200.80 227.45 241.10
9.0 kg 55.00 79.15 103.15 125.70 159.00 163.20 164.35 133.00 134.90 184.65 208.80 237.05 250.05
9.5 kg 55.00 81.00 106.05 129.80 165.40 169.45 170.60 137.15 138.95 191.35 209.55 246.70 260.50
10 kg 55.00 82.65 109.00 133.75 171.80 175.85 176.85 141.10 142.90 198.05 210.75 256.25 268.25
11 kg 64.65 85.15 113.05 140.40 177.55 182.30 183.00 148.60 150.25 207.60 220.25 272.80 281.70
12 kg 64.65 87.55 117.15 146.95 183.95 188.60 189.25 155.85 157.55 217.20 233.35 289.30 295.00
13 kg 64.65 89.95 121.30 153.55 190.30 195.05 195.45 163.15 164.95 226.70 246.30 305.95 308.45
14 kg 64.65 92.40 125.25 160.20 196.10 201.40 201.70 170.45 172.45 236.35 259.40 322.50 322.55
15 kg 64.65 94.80 129.35 166.80 208.95 209.00 209.05 177.80 179.70 245.85 272.35 339.05 335.25
16 kg 74.40 97.15 133.45 173.25 214.70 214.75 214.80 185.00 187.05 255.65 285.30 355.65 348.70
17 kg 74.40 99.65 137.50 179.95 221.15 221.25 221.30 192.35 194.40 265.60 298.35 372.15 362.05
18 kg 74.40 102.00 141.60 186.75 227.45 227.55 227.65 199.55 201.75 275.45 311.35 388.70 375.50
19 kg 74.40 104.50 145.70 193.45 233.95 234.00 234.05 207.00 209.25 285.25 324.45 405.20 388.85
20 kg 74.40 106.90 149.65 200.10 240.35 240.45 240.50 214.30 216.60 295.05 337.30 421.90 402.35
22 kg 89.90 111.05 158.00 212.85 260.05 262.35 262.40 228.80 231.20 314.95 370.45 461.80 427.95
24 kg 89.90 114.55 165.60 224.75 272.35 275.65 276.90 242.05 244.70 333.40 402.00 499.60 451.70
26 kg 89.90 118.35 173.30 236.60 283.95 289.15 289.20 255.50 258.15 351.80 433.45 537.55 475.30
28 kg 89.90 122.05 180.80 248.45 295.55 302.35 302.45 268.90 271.80 370.20 464.95 575.50 499.00
30 kg 89.90 125.95 188.45 260.25 307.75 315.90 316.00 282.40 285.35 388.60 496.35 613.30 522.75
35 kg 99.20 134.10 209.50 293.10 339.95 348.70 350.65 322.50 329.75 436.95 574.55 709.55 569.35
40 kg 108.55 142.45 230.50 326.10 371.55 381.60 387.40 362.80 374.30 492.25 652.50 805.80 616.00
45 kg 117.90 150.45 251.70 358.90 403.70 414.50 424.05 402.95 418.70 541.70 730.55 902.00 662.70
50 kg 127.25 158.60 272.75 392.60 435.80 447.45 460.75 443.15 463.10 591.20 808.55 998.35 709.25
55 kg 136.70 166.60 293.95 426.00 468.00 480.25 497.50 483.35 507.60 640.70 886.65 1,094.80 767.60
60 kg 146.05 174.80 315.30 459.65 500.15 513.15 534.30 523.50 552.05 690.15 964.60 1,191.00 825.90
65 kg 155.50 182.80 336.55 493.20 532.35 546.05 571.10 563.15 596.65 739.55 1,042.65 1,290.00 884.15
70 kg 164.75 191.00 357.80 526.75 564.50 579.00 602.00 602.75 641.00 788.95 1,120.65 1,389.00 942.45
Over 70kg
Price/kg 2.35 2.72 5.11 7.52 8.06 8.27 8.60 8.61 9.15 11.27 16.00 19.84 13.46
Min rate 164.75 191.00 357.80 526.75 564.50 579.00 602.00 602.75 641.00 788.95 1,120.65 1,389.00 942.45
28
UPS Standard
SCHEDULED DAY-DEFINITE DELIVERY THROUGHOUT EUROPE
Single package shipments

zone 1 2 3 4 5 51 6
GBP
weight
1 kg 24.45 23.75 24.80 25.45 37.95 55.55 62.05
2 kg 24.45 25.30 26.50 27.20 41.25 61.70 66.00
3 kg 24.45 26.90 28.35 29.10 44.55 65.10 69.95
4 kg 24.45 28.40 30.15 30.90 47.90 68.70 73.65
5 kg 24.45 29.95 32.00 32.85 51.25 72.00 77.65
6 kg 28.10 31.55 33.35 34.20 54.20 75.20 81.10
7 kg 28.10 32.95 34.75 35.70 57.20 78.20 84.80
8 kg 28.10 34.50 36.15 37.15 60.20 81.20 88.15
9 kg 28.10 35.85 37.45 38.50 63.25 84.30 91.70
10 kg 28.10 37.25 38.85 39.90 66.15 87.45 95.10
11 kg 32.20 38.50 40.10 41.25 67.90 89.35 96.80
12 kg 32.20 39.75 41.30 42.65 69.70 91.10 98.30
13 kg 32.20 40.90 42.55 44.10 71.55 92.95 99.90
14 kg 32.20 42.05 43.85 45.35 73.30 94.80 101.45
15 kg 32.20 43.25 45.15 46.75 75.05 96.80 103.00
16 kg 36.35 44.30 46.30 48.10 76.80 98.65 104.60
17 kg 36.35 45.55 47.60 49.55 78.60 100.40 106.25
18 kg 36.35 46.70 48.90 50.80 80.45 102.25 107.85
19 kg 36.35 47.70 50.20 52.20 82.25 104.15 109.35
20 kg 36.35 48.90 51.35 53.65 83.90 105.85 110.90
21 kg 40.75 50.15 52.65 55.20 85.90 108.00 113.00
22 kg 40.75 51.00 53.35 56.55 87.45 109.80 114.65
23 kg 40.75 51.95 54.30 57.95 89.10 111.50 116.20
24 kg 40.75 52.95 55.20 59.40 90.70 113.25 117.85
25 kg 40.75 53.85 56.05 60.70 92.30 114.95 119.35
26 kg 45.15 54.75 56.95 62.05 93.80 116.60 120.95
27 kg 45.15 55.80 57.75 63.45 95.50 118.40 122.50
28 kg 45.15 56.60 58.70 64.65 97.05 120.15 124.05
29 kg 45.15 57.60 59.55 65.90 98.65 121.80 125.75
30 kg 45.15 58.60 60.40 67.00 100.35 123.55 127.30
31 kg 49.30 59.45 61.40 68.40 102.00 125.40 128.85
32 kg 49.30 60.30 62.35 69.65 103.65 127.15 130.45
33 kg 49.30 61.20 63.25 71.00 105.35 128.90 132.15
34 kg 49.30 62.05 64.20 72.30 106.95 130.80 133.55
35 kg 49.30 62.90 65.15 73.65 108.65 132.50 135.20
40 kg 54.80 66.05 68.60 78.65 115.55 139.60 142.05
45 kg 60.20 69.20 71.90 83.85 122.35 146.75 148.90
50 kg 65.70 72.40 75.20 88.80 129.25 153.85 155.60
55 kg 71.20 75.60 78.55 94.00 136.20 161.00 162.50
60 kg 76.60 78.70 81.95 99.15 143.10 167.90 169.25
65 kg 82.10 81.90 85.35 104.20 149.95 175.10 176.15
70 kg 87.65 85.00 90.35 109.30 156.85 182.45 182.90
Multiple package shipments
zone 1 2 3 4 5 51 6
weight
5 kg 26.40 32.20 35.55 36.55 55.40 76.75 83.70
10 kg 30.00 39.50 43.00 44.20 70.50 92.45 101.05
15 kg 34.25 45.65 49.25 51.25 79.40 101.30 109.00
20 kg 38.45 51.70 55.40 58.30 88.25 110.05 116.95
25 kg 42.95 56.65 60.35 65.10 97.15 119.55 125.45
30 kg 47.20 61.45 65.10 71.85 105.60 128.50 133.50
40 kg 57.05 69.35 73.35 83.80 121.15 144.35 148.35
50 kg 68.35 75.85 81.70 93.85 135.05 158.25 161.90
60 kg 79.35 82.15 89.95 104.15 148.95 172.00 175.35
70 kg 90.55 88.55 100.05 114.35 162.90 186.00 188.90
80 kg 101.65 97.10 102.40 124.45 176.85 199.90 202.30
90 kg 112.80 108.35 114.65 134.70 190.75 213.75 215.80
100 kg 124.00 118.35 122.85 144.90 204.60 227.70 229.30
120 kg 147.05 140.85 145.75 171.15 243.05 270.40 271.00
140 kg 170.05 163.35 168.70 197.50 281.25 313.20 313.25
160 kg 193.05 185.85 191.40 223.85 319.65 355.90 355.95
180 kg 216.15 208.40 214.30 250.05 358.05 398.55 398.60
200 kg 239.10 230.90 237.15 276.40 396.45 438.00 441.35
Over 200 kg
Price per kg 1.19 1.15 1.18 1.38 1.98 2.19 2.20
Min rate 239.10 230.90 237.15 276.40 396.45 438.00 441.35
29
UPS Expedited
SCHEDULED DAY-DEFINITE DELIVERY FROM DESTINATIONS OUTSIDE EUROPE
Packages
zone 1 2 3 4 41 42 43
GBP
weight
1 kg 63.10 44.20 45.50 71.15 84.30 78.00 82.30
2 kg 67.10 59.45 60.40 84.10 108.65 97.50 101.80
3 kg 71.10 74.50 75.25 97.35 125.50 112.35 121.15
4 kg 78.75 83.40 84.35 110.50 148.15 128.20 140.55
5 kg 82.85 92.20 93.40 123.55 170.90 144.40 160.00
6 kg 86.50 100.95 102.50 136.70 191.10 160.35 179.15
7 kg 90.25 109.80 111.50 149.75 211.45 176.40 198.30
8 kg 93.75 118.65 120.55 162.90 231.75 192.40 217.50
9 kg 97.50 127.50 129.60 176.05 249.80 208.55 236.85
10 kg 101.10 136.50 138.65 189.20 267.90 210.50 255.85
11 kg 102.90 143.30 145.50 198.40 278.35 217.70 269.70
12 kg 104.65 150.30 152.40 207.55 291.60 230.55 285.90
13 kg 106.60 157.20 159.30 216.85 304.85 243.35 302.30
14 kg 108.35 164.05 166.20 226.05 318.80 256.35 318.75
15 kg 110.10 170.95 173.10 235.30 331.35 269.20 335.00
16 kg 111.95 176.45 178.85 244.55 344.65 281.95 351.40
17 kg 113.80 182.10 184.60 253.80 357.85 294.85 367.85
18 kg 115.55 187.65 190.40 263.15 367.20 304.55 380.15
19 kg 117.15 193.25 196.05 272.25 380.25 317.30 396.35
20 kg 118.95 198.80 201.90 281.60 393.45 329.90 412.65
21 kg 121.40 202.05 205.20 299.45 407.05 346.00 433.15
22 kg 123.35 204.50 207.70 299.45 418.55 362.25 451.60
23 kg 125.00 206.90 210.20 316.15 430.15 377.70 470.15
24 kg 126.90 209.35 212.65 316.15 441.70 393.10 488.60
25 kg 128.75 211.80 215.05 332.65 450.85 406.30 504.40
26 kg 130.45 214.20 217.50 332.65 459.90 419.40 520.15
27 kg 132.20 216.70 219.95 349.35 471.45 434.65 538.45
28 kg 133.95 219.05 222.30 349.35 482.85 449.95 556.90
29 kg 135.70 221.45 224.80 365.95 494.40 465.15 575.20
30 kg 137.50 223.90 227.25 365.95 505.90 480.30 593.40
31 kg 140.35 226.20 229.70 412.25 514.95 495.50 612.00
32 kg 142.15 228.55 232.10 412.25 523.90 510.55 630.75
33 kg 144.05 234.00 234.55 412.25 533.00 525.75 649.35
34 kg 145.75 237.00 237.05 412.25 542.00 540.80 668.05
35 kg 147.55 238.00 239.50 412.25 551.00 555.90 686.60
40 kg 154.50 252.95 253.95 459.95 589.70 624.75 771.40
45 kg 161.70 265.60 268.45 507.75 634.40 699.40 863.60
50 kg 168.85 278.50 282.85 555.45 679.00 774.05 955.85
55 kg 175.90 291.20 297.30 603.20 734.85 848.85 1,048.00
60 kg 183.00 303.95 311.75 650.95 790.70 923.40 1,140.30
65 kg 190.20 316.70 326.20 698.60 846.40 998.15 1,235.30
70 kg 197.20 329.40 340.70 746.40 902.30 1,072.95 1,330.30
75 kg 204.30 342.15 355.30 794.20 962.90 1,144.95 1,425.30
80 kg 211.50 354.90 369.70 841.95 1,022.95 1,216.40 1,514.60
85 kg 218.40 367.60 384.10 889.70 1,082.50 1,287.25 1,602.80
90 kg 225.25 380.50 398.50 937.40 1,141.60 1,357.55 1,690.25
95 kg 232.30 393.15 412.95 985.15 1,200.15 1,427.15 1,777.00
100 kg 239.45 405.95 427.40 1,032.85 1,258.35 1,496.30 1,863.05
Over 100 kg
Price per kg 2.39 4.05 4.27 10.32 12.58 14.96 18.63
Min rate 239.45 405.95 427.40 1,032.85 1,258.35 1,496.30 1,863.05
30

RAPID DELIVERY OF PALLETISED SHIPMENTS WORLDWIDE
Rates applicable for: Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location

zone 2 3 4 41 42 5 6 7 8 9 10 11
GBP
Min rate 193.15 362.85 533.95 572.30 587.20 610.60 611.35 649.65 800.20 1,136.00 1,408.65 955.70
weight
71 - 99 kg
Price per kg 2.72 5.11 7.52 8.06 8.27 8.60 8.61 9.15 11.27 16.00 19.84 13.46
100 - 299 kg
Price per kg 2.67 5.03 7.42 7.95 8.16 8.26 8.50 8.77 11.13 14.86 19.72 12.17
300 - 499 kg
Price per kg 2.65 4.98 7.34 7.89 8.08 8.09 8.42 8.63 11.02 14.55 19.51 11.93
500 - 999 kg
Price per kg 2.62 4.93 7.26 7.81 8.00 7.93 8.32 8.44 10.91 14.26 19.32 11.69
1000 kg or more
Price per kg 2.59 4.87 7.19 7.72 7.92 7.76 8.23 8.32 10.80 13.98 19.13 11.45
Notes Door-to-Door refers to shipments that are collected at the sender's address and then delivered to the Hold at Location refers to shipments that are collected at the sender's address and then delivered to a UPS
recipient's address. Drop-off refers to shipments that are dropped off at a UPS facility and then delivered to the facility to await collection by the recipient. Drop-off and Hold at Location refers to shipments that are dropped
recipient's address. off at a UPS facility and then delivered to another UPS facility to await collection by the recipient.
31
32
ADDITIONAL SERVICES AND CHARGES
SECTION 1 In this section you will find information about the additional services available from UPS.
CHOOSING THE RIGHT These include:
SERVICE UPS online shipping solutions
PAGE 4 UPS Visibility Services
UPS Collect on Delivery and Billing Services
SECTION 2 UPS Returns
UPS My Choice
SENDING SHIPMENTS
UPS Import Control
PAGE 13
UPS Trade Direct
SECTION 3 UPS World Ease
DETERMINING THE RATE - UPS Proactive Response
RECEIVING SHIPMENTS UPS TradeAbility
PAGE 23 UPS Mail Logic
UPS Access Point
SECTION 4 Mail Boxes Etc.
ADDITIONAL SERVICES & UPS Brokerage Services
CHARGES UPS Paperless Invoice
PAGE 33
How to calculate the total shipping cost:

SECTION 5
PAGE 47 1 Calculate the shipping charge for sending or receiving a shipment (see Section 2 or Section 3).
2 In this section, look up the charge for any additional service that might apply to your shipment. Please
SECTION 6 note that some charges are per package and some are per shipment. All packages covered under one
FREIGHT waybill shall be considered a single shipment.
PAGE 57 3 Add the two amounts together to find the total cost for your shipment (excluding customs or excise
duties and taxes).
Unless otherwise indicated, charges for additional services will be billed to the payer and apply to all UPS
service options.
The rates and additional charges detailed in this publication are effective 28th December 2015.
The latest information can be found on the UPS website www.ups.com or may be confirmed by contacting the UPS
Customer Service Centre on 03457 877 877.
Changes to rates and additional charges

In order to respond to evolving costs and taxes and to ensure a competitive service, UPS reserves the right to amend or
33
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM ADDITIONAL SERVICES AND CHARGES
How can UPS help me send and track my shipments?
UPS online shipping solutions

Prepare shipments, track deliveries and send customer notifications 24 hours a day.
Use our electronic services to prepare, send and track shipments and
reduce manual paperwork, costs and time.
You can also produce labels with barcode details for reliable sorting and
handling through the UPS network.
Service Description Features Fee
UPS Internet Shipping Ideal for customers sending five or less Easy-to-use and requires no downloaded software. Free of charge.
small packages or freight shipments per Process shipments from different workstations.
day. Compare service options and estimate the time and cost of your shipment.
Track your shipments, view delivery signatures and print standard customs
documentation, such as commercial invoices.
UPS CampusShip Provides all the benefits of UPS Internet As with UPS Internet Shipping, staff can process shipments from multiple locations. Free of charge.
Shipping with added centralised control. Designated administrators can create various shipping guidelines, accurately track
shipping costs by department or location and produce detailed usage reports.
WorldShip An efficient shipping and tracking Available for both standalone PCs and LAN environments, WorldShip generates all the Free of charge.
software for those who regularly ship required shipping documentation, automatically uploads the information to UPS and
high package or air freight volumes. provides many other time-saving features.
Access to the complete range of UPSs additional services.
UPS Developer Kit Integrate UPS shipping functionality The UPS Shipping API is available in the latest XML technology and gives you access Free of charge.
directly into your website or enterprise to multiple UPS services. This tool is ideal for networking shipping activities at
system. different retail locations, dealers or branch offices.
The UPS Signature Tracking API obtains valuable proof of delivery information
including the delivery address and a digital image of the recipients signature.
The UPS Rates and Service Selection API lets online shoppers compare prices and
select shipping services.
The UPS Tracking API provides up-to-the-minute package status to your customers.
The UPS Time in Transit API enables your employees and customers to compare
different UPS shipping services.
UPS Waybill If you are unable to use our online shipping solutions you
must manually complete a UPS Waybill for every shipment. Please note
that certain optional services, such as COD or UPS Returns, will not be
available when using a manual UPS Waybill.
Time saving tip. Please visit www.ups.com for more information Important. Please ensure the information on the UPS shipping document is complete and accurate. It must be
on any of our online shipping solutions. consistent with your export documentation where applicable.
34
UPS Visibility Services

Convenient ways to track your packages online or on the move.
UPS has the most comprehensive set of free tracking, tracing and proof of
delivery services that allow you to track your shipments in different ways.
Service Description Fee
UPS Tracking Track up to 25 shipments instantly on www.ups.com. Free of charge.
Reference Number Tracking Track packages using your own internal or customer reference codes. Use this predefined reference to track a Free of charge.
shipment, just like you would with a standard UPS tracking number.
When using UPS Internet Shipping, WorldShip or UPS CampusShip, described in Online Shipping, these
reference codes can enable you to allocate costs easily to the correct departments or clients.
UPS SMS Tracking Enables you to track your shipments wherever you are via your mobile phone. No UPS charge.
Proof of Delivery (POD)* Ideal for customers without internet access. Upon request, UPS will provide proof of delivery of your GBP 3.85 billed to the
shipment via fax or post. requester for each letter or fax.
UPS Tracking API Give your customers access to package tracking information through your website. Tracking can also be done Free of charge.
through your order or reference number.
UPS Signature Tracking API The UPS Signature Tracking API obtains valuable proof of delivery information including the delivery address Free of charge.
and a digital image of the recipients signature.
UPS account information is required to access the proof of delivery online and only your authorised customers
will have access.
Take advantage of our Quantum View services to centrally track and

manage your small package and freight shipments.
Quantum View Notify An automated email or SMS text Ship Notification: A notification that includes date of shipment, a tracking link and Free of charge.
messaging service that notifies scheduled date of arrival.
designated recipients whenever a Exception Notification: Informs of a rescheduled delivery date in the event of
shipment is sent, rescheduled delays.
or delivered. Delivery Notification: Provides delivery and shipment details, including time of
delivery and name of recipient.
Quantum View Notify is an option under the preferences menu of UPS Internet
Shipping, UPS CampusShip or WorldShip.
Quantum View Manage Web-accessible information on outgoing View three types of information: outbound shipping, inbound shipping, or alternate Free of charge.
and incoming UPS shipments, billing billing information.
information and import clearance.
Quantum View Data Importable shipping and billing Choose from either a .CSV, .XML or .TXT file format for increased software Free of charge.
information for use in your internal data compatibility.
systems. Information is updated hourly and data files stay available for download on
www.ups.com for up to seven days.
Take advantage of the automated download option and avoid repeated visits to the
website.
Flex Global View Bring better visibility to your supply Provides tracking and pro-active event notification from order through final Free of charge.
chain with Flex Global View distribution across all UPS Supply Chain Solutions freight modes.
Important. Quantum View Manage and Quantum View Data require a secure login and PIN code, which can be Note. All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT
obtained from your UPS sales representative. Want to know more about our privacy policy? will be chargeable at the standard rate.
Please visit www.ups.com. * Not applicable for UPS Worldwide Express Freight.
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How can UPS help improve my cashflow?
UPS Collect on Delivery Service

UPS offers UPS Collect on Delivery for domestic
and European destinations.
UPS Collect on Delivery UPS will attempt to collect cheque or Where cash is collected, the maximum amount is the local currency equivalent of USD For each COD shipment, 1% of the
cash payment for your shipment at the 5,000 per receiver per day. amount collected or a minimum of
(COD)* time of delivery. GBP 16.60 in addition to the shipping
Where a cheque is collected, the maximum amount is the local currency equivalent of costs.
USD 50,000 per receiver per day.
UPS accepts COD shipments for domestic deliveries and for deliveries within the EU,
Liechtenstein, Norway and Switzerland. The payment collected is normally remitted to
you within a week after delivery of your goods.
Not all postal codes in a given country have COD service available. To confirm if your
destination is in a COD area, please contact the UPS call centre on 03457 877 877.
UPS Electronic Billing Solutions

UPS can help you review, analyse and allocate shipping expenses quickly and easily.
UPS Billing Centre Use UPS.com to view, print, and pay your UPS invoice With the UPS Billing Centre, you can do the following 24 hours a day: Free of charge.
charges quickly and securely. Check your account balances.
View your account shipping activity.
Print or download copies of your invoice in a CSV or PDF format.
Receive e-mail notifications when new invoices are available.
Pay your invoices online.
Request adjustments.
UPS Billing Data Securely access your billing data whenever you log in to My A single data file contains UPS shipping information for each of the account numbers you Free of charge.
UPS. Additionally, UPS will send an email notification once choose to enrol.
your latest invoice is ready. Data is sent in a compressed (zip) format to accelerate download times.
Data can be automatically sent to you upon request.
Up to one year of billing data history is available.
Available in Microsoft Access (.csv), Extensible Markup Language (.xml),
Portable Document Format (.pdf) or Electronic Data Interchange (EDI 210) file formats.
UPS Billing The downloadable Billing Analysis Tool provides detailed Multiple views of billing data from all of your accounts make it easy to keep track of billing Free of charge.
views of your billing data. If you do not have the time or expenses right from your home or office. The ability to spot trends and then make
Analysis Tool resources to implement an enterprise-wide solution right adjustments based on that information can help you cut costs and increase your overall
away, this tool is a useful complement to UPS Billing Data. efficiency.
Supports multiple currencies.
Available in several European languages.
Time saving tip. Learn more about UPS Billing Data with our free online demo available at www.ups.com. Note. All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT
will be chargeable at the standard rate.
* Not applicable for UPS Worldwide Express Freight.
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How can UPS help return my goods?
UPS Returns Your goods can come back as easily as they go. Whether you need a shipment returned from a nearby city within
Europe or from across the globe, UPS Returns can simplify the process by meeting a complete range of reverse logistics needs.
UPS Returns Plus
UPS 1 Attempt Returns Plus Allows you to request a collection for the prompt return of a package. A UPS driver will make one attempt to collect the return GBP 3.50 per package (or per pallet for
package. If unable to collect the package, our driver will leave the label for your customer. The customer will then apply the label to WW Express Freight) in addition to the
the package and take it to a UPS location or contact UPS for a collection. For service availability please see notes below. relevant receiving shipping costs.
UPS 3 Attempts Returns Plus Allows you to request a collection for the prompt return of a package. The UPS driver will attempt to collect your package for three GBP 5.00 per package in addition to the
consecutive business days. If, by the third attempt, the driver is still unsuccessful in collecting the shipment, the label will be relevant receiving shipping costs.
returned to UPS and you will have to reprocess the service request. For service availability please see notes below.
UPS Returns
UPS Prints and Posts Return UPS prints and posts return labels to your customer. This is suitable for a variety of circumstances such as product recalls. Once GBP 2.70 per package (or per pallet for
applied, your customer can arrange a collection with UPS. For service availability please see notes below. WW Express Freight) in addition to the
Label relevant receiving shipping costs.
UPS Print Return Label Enables you to generate a label and include it in an outbound shipment to over 135 countries worldwide. You may also distribute GBP 1.05 per package (or per pallet for
the labels separately after your shipment has been sent. Customers then simply apply the label to their package and either bring the WW Express Freight) in addition to the
package to a UPS-authorised collection point or arrange a collection with UPS. For service availability or for UPS location details, relevant receiving shipping costs.
please call UPS on 08457 877 877 or visit www.ups.com.
UPS Electronic Return Label Allows you to email a return label to customers in over 135 countries. Your customer can then print the return label and a receipt GBP 1.30 per package (or per pallet for
before either bringing the package to a UPS-authorised collection point or arranging collection with UPS. For service availability or WW Express Freight) in addition to the
for UPS location details, please call UPS on 08457 877 877 or visit www.ups.com. relevant receiving shipping costs.
UPS Authorised Return A contractual service designed for high-volume shippers who return products with a similar size, weight or value, such as printer A contractual service.
cartridges. It enables you to order pre-printed return labels from UPS to include in your outgoing shipments or to mail separately.
Service Your customer then simply applies the label to the package and arranges a collection with UPS.
UPS Returns Exchange A special service, in which a UPS driver delivers a replacement item and, during the same delivery, collects a similar item to be GBP 10.60 per package in addition to
returned. The packaging for the replacement item is reused for the collected item, ensuring the returns process is quick and the relevant sending and receiving costs.
efficient. This contractual service is ideal for warranty replacements and product exchanges. A contractual service.
UPS Returns Pack and A customisable service that gives you complete control over a return. Schedule the returns collection at a designated location and A contractual service. For one collection
time frame. A UPS driver will then arrive with UPS-provided packaging and collect the item to be returned. You even have the attempt, in addition to the relevant
Collect choice of one or three collection attempts, depending on your needs. receiving costs:
GBP 9.60 for collections with a small,
UPS-provided box
GBP 11.75 for collections with a
medium, UPS-provided box
GBP 12.90 for collections with a large,
UPS-provided box
For three collection attempts, in addition
to the relevant receiving costs:
GBP 11.75 for collections with a small,
UPS-provided box
GBP 13.40 for collections with a
medium, UPS-provided box
GBP 15.15 for collections with a large,
UPS-provided box
Easy Access UPS Returns are instantly accessible. All services can be used with UPSs free shipping systems: UPS Internet Shipping, WorldShip, UPS
CampusShip or host-to-host EDI systems.
Notes
For domestic and intra-EU return shipments, the entire return process can be handled with just the return label. Transportation charges for return packages are billed after entering the UPS system. UPS Prints and Posts Return
There is no contract with the returning party. Label, UPS 1 Attempt Returns Plus and UPS 3 Attempts Returns Plus, UPS Returns Exchange and UPS Returns
Shipments to or from countries outside the EU require both a return label and a commercial invoice in order for Pack and Collect accessorial fees are billed at the time of request. UPS Print Return Label, UPS Electronic Return
the shipment to pass smoothly through customs. Regulations and requirements for documentation for individual Label and Import Control fees are billed after the corresponding package enters the UPS system.
commodities vary from country to country. It is essential to review commodity-specific documentation All UPS Returns are subject to UPSs Terms and Conditions of Carriage.
stipulations for both the country of origin and the country of destination. Depending on the commodity and its When an on-call collection is requested in Belgium, France, Germany, Italy, the Netherlands, Poland, Spain, or
use, special licensing and notations for accompanying documentation may be required. the United Kingdom, for a return with UPS Print Return Label, UPS Electronic Return Label or UPS Prints and
If the international shipment is returned to a different country than where the requesting party resides, a Posts Return Label, fees may apply. On-call collection fees are billed to the requestor at the time of request or
customer contract will be required. can be paid in cash upon collection of the return.
UPS 1 Attempt and UPS 3 Attempts Returns Plus are available for collection in the EU plus the following Please refer to the Additional Services and Charges section for further details.
countries: Canada, Liechtenstein, Mexico, Norway, Puerto Rico, Russia, Switzerland, United States. A charge for the schedule a collection service may apply.
UPS Prints and Posts Return Label is available for retrieving goods within the EU plus the following countries or Note
locations: Australia, Brazil, Canada, China, Hong Kong, India, Japan, Liechtenstein, Malaysia, Mexico, Norway, All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT will be
Philippines, Puerto Rico, Russia, Singapore, South Korea, Switzerland, Thailand, United States. chargeable at the standard rate.
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What optional services are available from UPS?
Declared Value for UPS automatically protects every shipment against loss or damage, up to a certain value, as described in 1% of the value of the goods declared for carriage or a minimum of
Liability. With Declared Value for Carriage, you may increase UPSs limit of liability for proven losses by GBP 4.10.
Carriage declaring a higher value for carriage on the UPS shipping documentation. The value of the goods declared
shall not in any event exceed USD 50,000 or its local currency equivalent per package. Refer to UPSs Terms
and Conditions of Carriage for more information.
Saturday Delivery For time-critical package or pallet shipments, UPS offers the convenience of Saturday Delivery. Delivery times WW Express Freight GBP 146.00 per shipment will be charged in
depend on the shipping service you choose, and the origin and destination of your shipment. For WW Express addition to shipping costs.
Freight, this service is only available to select destinations in the US and Canada. Please contact your UPS All other core services GBP 19.80 per domestic delivery will be
Customer Service Centre on 03457 877 877 for service availability or visit www.ups.com. charged in addition to shipping costs. GBP 54.65 per international
delivery will be charged in addition to shipping costs.
Book-ins* Where customers wish, by pre-arrangement, to schedule a specific delivery time, a surcharge will be applied GBP 4.30 per package, subject to a minimum charge of GBP 12.80 per
for storing each package or shipment until the time of delivery. shipment per 24 hours will be billed to the shipper.
Signature Required Normally, UPS requires the signature of the receiver for all deliveries. As an exception, deliveries in certain GBP 0.90 per shipment will be charged.
countries are allowed on Driver release (delivery in a location in the receivers premises without the need
for a signature) or on Letter box release. Letter box release is a secured release by a service provider which
will allow certain residential packages to be left in a safe letter box without a signature.
Use Signature Required to prevent the use of Driver Release or Letter Box Release in applicable countries.
Adult Signature Use Adult Signature Required to prevent minors from accepting deliveries of goods for legal or other reasons. GBP 2.30 per shipment will be charged.
This may apply to alcoholic beverages, tobacco products (see Shipping prohibited articles on a contractual
Required basis with UPS on Prohibited articles) or goods you prefer an adult to receive.
Direct Delivery Only Direct Delivery Only ensures a package is delivered to the address on the shipping label. Packages shipped GBP 1.40 per package will be charged.
with Direct Delivery Only may not be rerouted, redirected or delivered to an alternate address. Direct Delivery
Only packages are eligible for Driver release or Letter box release at the labelled address. Direct Delivery
Only is available for residential and commercial packages.
UPS carbon neutral UPS carbon neutral is a more responsible way to ship. For a low, flat fee per package or pallet, UPS will GBP 0.10 per package for domestic UPS Express Plus, UPS Express, UPS
purchase offsets to compensate for the calculated carbon dioxide (CO2) emissions associated with the Express Saver and UPS Standard shipments.
transport of your shipment. Purchased offsets compensate for the calculated carbon impact from shipping by GBP 0.20 per package for UPS Express Plus, UPS Express, UPS Express
reducing it elsewhere through the support of environmentally-responsible projects. Visit www.ups.com/ Saver and UPS Standard shipments within the EU, as well as UPS
carbonneutral for more information. Standard shipments to Liechtenstein, Norway and Switzerland.
GBP 0.50 per package for UPS Express Plus, UPS Express (NA1), UPS
Express, UPS Express Saver shipments outside of the EU, and for UPS
Expedited shipments.
GBP 12.50 per pallet for UPS Worldwide Express Freight shipments.
What additional costs might apply to your shipment?

Charge Description Fee
Fuel Surcharge In the event of a change in fuel prices, UPS may add or modify a surcharge on rates by an amount it may This charge applies to shipping charges and the following additional
reasonably consider to reflect the consequential increase in its direct operating costs. services:
Saturday Delivery
Express Services and Expedited Service Fuel Surcharge Extended Area and Remote Area Collection and Delivery
UPS uses an index-based surcharge based on the U.S. Gulf Coast Jet Fuel Prices reported by the US Residential Delivery
Department of Energy for the month that is two months prior to the adjustment. Large Package Surcharge
Oversize Pallet Charge
Standard Service Fuel Surcharge
This applies to all UPS Standard shipments and is based on the average published consumer prices (including This surcharge is adjusted monthly. Changes to the surcharge will be
duties and taxes) of diesel fuel from the last week of the month that is two months prior to the adjustment. effective on the first Monday of each month. The latest details
Weekly updates of these average prices are published by the European Commission Directorate General for concerning any fuel surcharge applicable are available at www.ups.
Energy and Transport in the Oil Bulletin. com.
Residential Delivery UPS provides delivery services to residential addresses as well as business addresses. A residential delivery is WW Express Freight
one made to a home, including a business operating out of a home, whereby the property or location is also GBP 81.15 per shipment will be billed in addition to the shipping costs.
Service used for private accommodation. All other core services
GBP 2.08 per shipment will be billed in addition to the shipping costs.
Address Correction If a mistake has been made in the address and the correct address is within the same destination country, GBP 5.30 per shipment will be billed to the shipper in addition to the
UPS will make every reasonable effort to find the correct address and deliver the shipment. shipping costs.
Note. * Not applicable for UPS Worldwide Express Freight.

All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT will be
chargeable at the standard rate.
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Special Handling of For all shipments within the EU and for all domestic shipments, when UPS has taken measures to try to deliver the shipment but has Applicable receiving shipping costs.
been unsuccessful, UPS will automatically return the shipment by our UPS Standard service (where available). The return charges, GBP 3.95 per undeliverable shipment
Undeliverable Shipments which include transportation and fuel costs, will be charged to the shipper, except for undeliverable domestic shipments, in which will be charged in addition to the
case the payer of the original costs will be charged. shipping costs.
For all shipments outside the EU, UPS will contact the shipper and process the shipment upon instructions. The shipping costs and a
surcharge will be charged to the shipper for the processing of each such undeliverable shipment.
Extended Area and Remote UPS will apply a surcharge for any collections or deliveries to areas considered an extension of the normal UPS service area. For service to an extended area, the
Depending on the ease of accessibility, these locations served are classified as either an extended area or a remote area. following will be added to the shipping
Area Collection and Delivery For information on whether this charge applies to a specific location, please refer to www.ups.com. Go to Calculate Time and Cost charges:
Service and then click on Zones and Tariffs. GBP 0.33 per kilogram or a minimum of
GBP 17.25 per domestic shipment,
whichever is the greater.
GBP 0.33 per kilogram or a minimum of
GBP 17.25 per international shipment,
whichever is the greater.
For service to a remote area, an amount

of GBP 0.41 per kilogram or a minimum
of GBP 21.85 per shipment, whichever
is the greater, will be added to the
shipping charges.
Receiver/Third Party This charge applies when the shipper selects the receiver or a third party to pay the shipping charges and the bill-to party refuses to GBP 8.90 per shipment will be charged
pay. to the shipper in addition to the shipping
Refuses to Pay charges and other amounts payable
when non-payment occurs.
Missing or Invalid Account If the receiver or a third party is selected to pay the shipping charges and the bill-to account is incorrect or missing, UPS searches its Whether or not the account number is
records for the correct account number. found, GBP 9.25 per shipment is billed
Number Fee back to the shipper as a processing fee.
Late Payment UPS will send you an invoice for services provided which stipulates a payment date. If payment is not received by that date, you will 8% of the invoiced amount or a
be charged a one-time late payment fee. maximum of GBP 40.00.
In addition, in cases of non-payment, UPS reserves the right to charge interest on the amount past the invoice due date. The rate is
indicated on the invoice and is determined in light of applicable interest rates.
Currency Conversion* Charges to a payers account in a foreign currency will be converted to the payers currency using a weekly exchange rate secured In addition, an exchange fee equal to
through major money centre banks. 0.75% of the amount converted will
apply.
Duty and Tax Forwarding For shipments outside the EU when the payer of duties and taxes is not located in the destination country. GBP 13.90 will be billed to the party
who pays the shipping charges.
Charge
Additional Handling When additional handling is required, the Additional Handling Charge applies for the following: GBP 4.00 per package will be billed in
- Any article that is encased in an outside shipping container made of metal or wood addition to the shipping costs.
Charge* - Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully encased in a corrugated cardboard
shipping container
- Any package with the longest side exceeding 150cm or its second-longest side exceeding 76cm
- Any package with an actual weight greater than 32kg
- Each package in a shipment where the average weight per package is greater than 32kg and the weight for
each package is not specified on the source document or the UPS automated shipping system used.
UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPSs sole discretion, requires special
handling. The Additional Handling Charge will not be assessed when a Large Package Surcharge is applied.
Weekly service charge A UPS driver will visit you once a workday to collect your shipments. A weekly service charge will apply. GBP 5.83 per week will be billed in
addition to the shipping costs.
Due to the extra handling required on our part and consequent potential delays in processing these shipments, Note. All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT
UPS does not provide a money-back guarantee for them. Therefore UPS will not refund the shipping charges if will be chargeable at the standard rate.
shipments, subject to either the Additional Handling Charge, Large Package Surcharge or Oversize Pallet Charge, * Not applicable for UPS Worldwide Express Freight.
are not delivered by the normally scheduled time.
39
On-call Collection You can have your shipment picked up from your home or office by scheduling a collection service online at ups.com or by calling Same Day by Phone
03457 877 877. UPS will pick up all packages with a single collection service request. A collection service may be scheduled for GBP 4.17 per stop will be billed in
the same day or a future day. addition to the shipping costs.
Same Day on the Web
On-call collection service charge applies for Electronic Return Label, Print Return Label, and regular or alternate address pickup. GBP 3.33 per stop will be billed in
Cash payments are available for on-call collection service. addition to the shipping costs.
Future Day by Phone
Charges differ based on the collection service request type: GBP 2.50 per stop will be billed in
addition to the shipping costs.
- Same Day by Phone Future Day on the Web
GBP 1.67 per stop will be billed in
- Same Day on the Web addition to the shipping costs.
- Future Day by Phone
- Future Day on the Web
This charge does not apply to:
- A daily customer's established collection hours (see daily collection)
- Return package collections included in the UPS 1 Attempt and UPS 3 Attempts Returns Plus services.
- Collections containing international shipments to destinations outside the European Union within the pickup stop.
Large Package Surcharge* A package is considered a Large Package when its length plus girth [girth = (2 x width) + (2 x height)] combined exceeds 330cm, GBP 32.55 per package will be billed in
but does not exceed the maximum UPS size of 419cm. Large Packages are subject to a minimum billable weight of 40kg in addition addition to the shipping costs.
to the Large Package Surcharge.
Over Maximum Limits* Packages with an actual weight of more than 70kg, or that exceed 270cm in length, or exceed a total of 419cm in length and girth GBP 32.55 per package will be billed in
combined [girth = (2 x width) + (2 x height)], are not accepted for transportation. If found in the UPS small package system, they addition to the shipping costs.
are subject to an additional charge. Packages exceeding 419cm in length and girth combined are also subject to the Large Package
Surcharge.
Oversize Pallet Charge Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if GBP 80.05 per pallet will be billed in
a particular origin or destination has an oversize pallet limit, please visit www.ups.com. addition to the shipping costs.
Due to the extra handling required on our part and consequent potential delays in processing these shipments, UPS Worldwide Express Freight collection or drop-off can either be scheduled at ups.com or by calling UPS.
UPS does not provide a money-back guarantee for them. Therefore UPS will not refund the shipping charges if UPS Worldwide Express Freight collections cannot be combined with UPS Standard or Express small package
shipments, subject to either the Additional Handling Charge, Large Package Surcharge or Oversize Pallet Charge, collections.
are not delivered by the normally scheduled time. Note. All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT
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UPS My Choice
UPS My Choice lets your customers manage their home delivery UPS My Choice therefore helps shippers to:
experience.
Increase the probability of successful first-time deliveries.
UPS My Choice is a subscription based service and once enrolled, Reduce service calls associated with tracking parcels and returns.
members can benefit from: Focus on providing superior customer service.
Improve customers online shopping experience.
Proactive delivery alerts via SMS, email, phone or mobile
applications such as: Ship Notification, Day Before Delivery,
Delivery Schedule Updates, Day of Delivery, Confirmation
of Delivery.
Four-hour delivery window for most deliveries.
Online delivery planner to help manage and track upcoming
home deliveries from UPS.
Visit www.ups.com/mychoice for more information.
Delivery Options
UPS My Choice members also have the added benefit of being able to
reroute and reschedule eligible UPS home deliveries.
Reschedule delivery: have parcels delivered on a different day.

Deliver to another address: reroute delivery to another address.
Ship to a UPS Access Point location: have parcels delivered to a UPS
Access Point location (visit www.ups.com/accesspoint for more
information on UPS Access Point).
Redeliver to my address: If UPS delivered parcels to a nearby UPS
Access Point location because the receiver was not at home, the
recipient can request that eligible parcels be delivered to the original
address.
Set a holiday and have parcels held by UPS or delivered up to three
business days after the holiday ends.
Hold at a UPS Customer Centre.
Leave with Neighbour - Have your packages left with an immediate
neighbour.
Authorized shipment release - You may give authorization online for UPS
to deliver packages without a signature.
- "Leave at" Instructions - Designate where you would like our driver
to leave your package (e.g. porch). This option is only available with
authorized shipment release.
Available in Austria, Belgium, Switzerland, Germany, Denmark, Spain, France, United Kingdom, Italy, the Available in United Kingdom, Germany, Poland, Italy, France, Spain, the Netherlands.
Netherlands, Poland, Sweden.
41
What other UPS services are available?
UPS Import Control UPS Trade Direct*
UPS Trade Direct Air

This service allows you to manage the collection, scheduling and billing of Effectively manage time-sensitive air freight operations on major trading
your import shipments from over 120 countries. Using advanced lanes in Asia and North America. With Trade Direct Air, shipments are
technology, you can control crucial importing aspects including customs consolidated and move quickly and seamlessly from one single origin to
documentation, delivery speed and billing options. Services include: multiple retail stores or end customers. New products and high value
merchandise get to market faster, whilst handling costs are reduced in the
1 UPS Collection Attempt process.
Send shipping labels and commercial invoices to UPS, who will then make
one attempt to collect the package. If unable to collect the package, our UPS Trade Direct Ocean
driver will leave the documents for your exporter. Ship freight efficiently on major trading lanes in Asia and North America.
GBP 3.50 per package (or per pallet for WW Express Freight) in Trade Direct Ocean is a completely integrated door-to-door solution that
addition to relevant shipping costs. can save up to 20 days of inventory. Youll reduce costs, gain more control
and notice a faster time to market from your first shipment.
3 UPS Collection Attempts*
Send shipping labels and commercial invoices to UPS, who will then make World Ease*
three attempts to collect the package. If our driver is unable to collect the
package after the third attempt, the documents will be returned to UPS With World Ease you can group several shipments that are of either the
and you will have to reprocess the service request. same or different service levels and that are destined for one country into
GBP 5.00 per package in addition to relevant shipping costs. one master shipment for consolidated customs clearance, using a single
importer of record. Available on a contractual basis for exports to more
Commercial Invoice Removal than 65 countries across the world for customers using WorldShip or a
Allows you to ship directly to third-party receivers without revealing the host-to-host system. World Ease is not available for shipments between EU
value of goods. member states.
GBP 14.00 per shipment in addition to relevant shipping costs.
World Ease provides
UPS Print Return Label, UPS Electronic Return Label, UPS Prints and Posts Pre-determined Port of Entry
Return Label are included. More information about these services can be Defined time-in-transit
found in the UPS Returns page. No unexpected charges defined billing
Full visibility throughout the shipment process
UPS Import Control is available as an option on UPS shipping systems Full integration with your in-house systems
such as, UPS Internet Shipping, UPS CampusShip, UPS Developer Kit and Simplified shipment processing all necessary
the latest version of WorldShip. documentation is automatically generated with
WorldShip, or with a host-to-host system.
UPS Proactive Response
UPS Proactive Response uses sophisticated internal systems to monitor

your shipments 24/7 and intercept packages if anticipated scans do not
occur. If milestones are missed, we will proactively communicate with
you and take all necessary actions to intercept your shipment, based on
your pre-defined instructions.
UPS Proactive Response Secure
UPS Proactive Response Secure offers a financial safeguard to your

shipments in addition to the UPS Proactive Response benefits. If
milestones are missed, we will proactively communicate with you and
take all necessary actions (including onboard courier engagement); we
will reimburse you for your products loss or damage up to the value
stated in your UPS Proactive Response Secure customer agreement.
For more information please visit www.ups.com/healthcarelogistics
More information. If you want to know more about any of these services, please This service is contractual.
visit www.ups.com or contact your sales representative.
* Not applicable for UPS Worldwide Express Freight. UPS Proactive Response Secure is available with UPS Next Day Air services in the U.S. and UPS Worldwide
Express services from and within Europe.
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UPS TradeAbility UPS Mail Logic*
Our suite of free information-based services helps you manage the UPS Mail Logic is a service that provides alternative global distribution of
movement of goods effectively across borders. Find harmonised tariff paper or physical media communications weighing less than 2kg per
codes, landed cost estimates, compliance information and more, all from a piece and of low monetary value. The weight limit is 5kg per piece for
single web interface or use our web service technology to integrate books and magazines.
TradeAbility services into your website or back-end systems.
Typical examples are:
UPS TradeAbility Harmoniser Acceptance Letters / Annual Reports / Application Packets / Books /
Use this to correctly identify and apply a products tariff code. Department Mailings / Editorial Proofs / Inter Company
Communication/Advertising / Manuscripts / Newsletters / Stock
UPS TradeAbility Landed Cost Transfers
Calculate the total cost of shipping a product, including all associated
duties, taxes, fees and shipping charges. UPS Mail Logic enables you to streamline your mail rooms productivity as
there is no need for mail room sorting, metering or stamping and offers
UPS TradeAbility Denied Party Screener you improved time-in-transit. Using UPS Mail Logic results in direct costs
Search for restricted trading parties. savings: no pre-paying for postage and reduced mail expense.
UPS TradeAbility Export License Detector There are two services available:
Verify export compliance with country specific trade regulations,
procedures, tariffs and laws. UPS Mail Logic: 3-7 days average transit times around the world.
UPS Mail Logic Saver: 7-21 days average transit times around the world.
UPS TradeAbility Forms
Identify, create and automate necessary documentation for exports and This service is available on a contractual basis only.
imports based on shipment characteristics.
UPS TradeAbility Import Compliance

Verify import compliance with country-specific trade regulations,
procedures, tariffs and laws.
43
UPS Access Point Mail Boxes Etc.*
UPS Access Point locations are UPS retail sites offering convenient parcel Shipping and Beyond
drop-off or delivery at a time and place that best suits your customers. Mail Boxes Etc. locations are a one-stop shop with a complete array of
Utilising high street locations like newsagents, grocers and petrol stations, business services for private customers and small businesses in your
your customers can benefit from extended opening hours and improved community. A full range of UPS shipping options is available at every Mail
convenience. Boxes Etc. centre as well as a variety of other services, including:
Features include: Personal Mailbox

Mail Boxes Etc. knows how to protect your privacy with a personal
Ship to a UPS Access Point location mailbox available 24 hours a day at most locations. Additional services
You have the possibility to integrate UPS Access Point as a delivery option. include mail forwarding, fax receiving and the ability to call in and check
When your customers order items, they can choose to have their for mail.
shipments delivered to a UPS Access Point location. Your customers
receive notifications via email or SMS to let them know their parcel is Packaging Expertise
ready for collection from their selected UPS Access Point location. Ship to Gain peace of mind; expert Mail Boxes Etc. staff can professionally wrap
a UPS Access Point* is available on a contractual basis only. and package almost anything, so your fragile goods arrive at their
destination safe and sound. Mail Boxes Etc. also offers packaging and
If UPS Access Point is not integrated into your delivery options, you can moving supplies.
use UPS Internet Shipping to ship parcels directly to a convenient UPS
Access Point location for collection by your customer. Document Services
In black and white or in colour, whether you want it copied, bound,
Prepaid Drop-off laminated, duplicated or digitally printed, Mail Boxes Etc. can do it all.
By using a UPS Access Point location, your customers can send or return
items more easily. Shipments with UPS shipping labels already attached MBE Worldwide S.R.L. is an affiliate of the Fineffe Group and UPS is their
can be dropped off at a UPS Access Point location convenient for your preferred carrier. Mail Boxes Etc. locations outside the United States and
customers. Canada are independently owned and operated by MBE Worldwide master
licensees or their franchisees. To find the Mail Boxes Etc. location nearest
Not at home UPS Access Point delivery to you, please go to www.ups.com.
Where available, after the first unsuccessful residential delivery attempt,
UPS may deliver your customers parcel to a UPS Access Point location
situated in their vicinity. If this happens, a UPS InfoNotice will be left,
informing your customer that they can collect their parcel at the UPS
Access Point location and when it can be retrieved.
Package Release Code

You have the possibility to provide a PIN code to your customers, allowing
your customers to designate a third party to pick up packages on their
behalf. This option also enables the use of the UPS Access Point network
when the consignees identity is unknown (i.e. field service technicians).
Please note:
Opening days and hours vary by location.
Specific weight and size limits apply for UPS packages delivered to or
dropped off at a UPS Access Point location:
- The maximum weight (actual weight) per package is 20 kg
- The maximum length per package is 80 cm
- The maximum size per package is 330 cm in length and girth
combined
The declared value for Ship to a UPS Access Point must be less
than 5,000 USD (or its equivalent in local currency). Information on
declared value per package for Prepaid Drop-Off can be found in the
Reference Information section under Service restrictions
44
How can UPS help with international customs clearance?
UPS Brokerage Services

Ensure your shipments cross borders quickly and arrive on time.
Every day, UPS reliably manages millions of customs clearances

worldwide. Our experience and global knowledge can help you comply
with local requirements and avoid customs-related delays.
Additionally, across Europe UPS has been granted or is actively pursuing

Authorised Economic Operator (AEO) status as a compliant and
trustworthy international supply chain partner. This EU accreditation
means UPS shipments are fast-tracked through customs, helping us to
speed up your supply chain.
Routine customs clearance services are provided free of charge;

non-routine customs clearance services are listed below.
Special Entries
Additional Tariff Lines/Complex When a customs entry has more than five tariff lines a surcharge will be charged per additional tariff line. GBP 5.15 /additional tariff line.
Entries
Other Government Agency (OGA) Other Government Agencies work with customs on regulating and controlling commodities coming into the GBP 11.25 /shipment.
EU territory from other countries. Special documents must be submitted to these agencies for shipments that
Entry contain controlled commodities. These agencies include the Health Department and Department of
Agriculture, among others.
Other Additional Customs Clearance When additional, non-routine activities are required for entry of merchandise, selected services may be GBP 22.50 /shipment.
performed by UPS at the request of the importer. For additional information, please contact your local
Services customer service centre on 03457 877 877.
Non-routine Formal Entry Some of the shipments being imported require special customs entries. This kind of entry will be subject to GBP 22.50 /shipment.
formal entry procedures. Live entries, temporary import entries, re-imports, provisory clearance and any other
additional customs service (such as labelling, inventory etc.) are included in this category.
Time saving tip. Available at www.ups.com, UPS TradeAbility can help with customs and brokerage regulations. Note. All charges for our additional and optional services are shown exclusive of taxes. Where applicable, VAT
Also useful is UPSs Global Advisor, located at www.ups.com/globaladvisor. will be chargeable at the standard rate.
45
Other Services
Disbursement Fee Customers are responsible for payment of duty and taxes. UPS may GBP 11.00 minimum or 2.5% of the advanced amount.
prepay duties, taxes and other government charges on behalf of the
payer. A fee will be charged based on the advanced amount.
Non Credit Account Handling Fee A fee charged to reimburse UPS for operating a process that allows GBP 11.00 minimum or 2.5% of the advanced amount.
release of shipments and payment of customs charges for customers
who do not have a regular UPS account. This covers the charges for
additional handling and processing.
Warehouse Storage A fee assessed when shipments remain in a UPS warehouse GBP 13.00 /pkg/day will be charged after the 3rd working day.
temporarily before being cleared by customs.
Post Entry Clearance Services UPS can process through customs any request from importers to amend GBP 59.50 /shipment.
an entry, recoup the over payment of duty and/or tax, submit
additional duties owed to customs and/or request any duty drawback.
Always Contact on Customer Request When implemented, UPS will always contact the importer for clearance GBP 8.50 /shipment. Please note that any applicable warehouse
instruction. Should UPS be unable to contact the importer, a written storage charges as per above will also be charged. Contact your
advice letter will be issued. If no response is received within 10 days, Account Executive for further information.
the shipment will be returned to the sender. If a shipment is non-
excisable and does not require any other customs documentation, the
importer can pre-advise UPS so that this process is not followed.
Bonds
Bonded Transfer UPS Guarantee UPS can raise a transit procedure to allow a shipment to be transported GBP 28.00 /shipment.
in bond with a UPS guarantee.
Bonded Transfer Handling Fee When UPS receives shipments covered by a transit procedure, an GBP 12.30 /transit shipment.
amount will be charged for the administration to clear this document.
The same applies when the import shipment travels on a transit
procedure raised by a customer or other agent.
More information. For additional information about customs clearance or for the latest pricing information, please visit www.ups.com or call our
customer service centre on 03457 877 877.
46
How can UPS help with international customs clearance?
UPS Paperless Invoice UPS FTZ Facilitator
This service enables you to submit your commercial invoice electronically This service gives importers and exporters the ability to use UPS to
when you ship internationally. transport international shipments in-bond to and from a global Free/
Foreign Trade Zone (FTZ).
UPS is the first carrier to offer electronic invoices for international
shipping. Its another way you can use technology to integrate order This allows the shipment of goods to and from an FTZ without using other
processing, shipment preparation and now commercial invoice data, transportation providers. Having a single source transportation provider
making your business more efficient. So theres no need to print and apply enables importers and exporters to increase visibility and tracking, and
multiple copies of paper invoices on shipments to destinations where reduce the chance for errors and costs associated with utilising multiple
Customs offices have the capacity to accept electronic forms. transportation providers.
Any company, regardless of size or industry segment, can use UPS The process is really very simple. Importers will choose UPS FTZ Facilitator
Paperless Invoice. Best of all, UPS Paperless Invoice is free of charge. to direct shipments to be delivered, in-bond, to a designated FTZ rather
Enrolling is easy and can be done by visiting www.ups.com and logging in than being cleared through customs. On the other side, exporters will
with your My UPS ID. All you need is a UPS account number and digital choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an
images of your signature and company letterhead. You may international destination. So whether you are importing or exporting this
also need billing invoice details for authentication purposes. Once you service can help you go global with confidence.
complete the enrolment process, youll be able to ship with Paperless
Invoice within 24 hours. UPS FTZ Facilitator also gives you advance access to shipping
documentation at the UPS Import Clearance Alert website for your broker
UPS Paperless Invoice works seamlessly with UPS shipping systems and FTZ operator (www.ups.com/import).
UPS WorldShip, UPS CampusShip and UPS Internet Shipping.
UPS Broker of Choice
This service enables importers to select their own customs broker for
customs clearance of their UPS international shipments.
This service is available with the full portfolio of UPS shipping services
and ensures that the established relationship with a Customs Broker
remains in place while the importer works with UPS to save time and
increase efficiencies in shipping and customs processes. Using UPS Broker
of Choice provides full tracking visibility and enables importers to reduce
fees and errors incurred while using multiple customs clearance
processes.
Importers have two options:

UPS Broker of Choice OnSite is for shipments that remain in UPS
possession while the importers customs broker completes customs
clearance procedures prior to UPS completing delivery of the shipment.
UPS Broker of Choice OffSite is for shipments moved in-bond directly to

a customs controlled (bonded) warehouse (at the importers direction)
where the importers customs broker completes the customs clearance
procedures. The UPS transport is complete upon delivery of the shipment
to the warehouse.
UPS Broker of Choice also gives your broker advance access to shipping
documentation at the UPS Import Clearance Alert website (www.ups.
com/import).
For the latest details and fees related to UPS Broker of Choice, please visit
www.ups.com or contact your local UPS sales representative.
Service availability. Some service options are not available from all origins and/ or to all destinations. For Note. UPS Paperless Invoice, UPS Broker of Choice and UPS FTZ Facilitator are available on a contractual basis.
service availability, please visit www.ups.com or contact your UPS sales representative.
47
SECTION 1 This section contains information on:

CHOOSING THE RIGHT
SERVICE Billing options
PAGE 4 Prohibited articles and service restrictions
Money-back guarantee
SECTION 2 Liability
Terms and Conditions of Carriage
SENDING SHIPMENTS
PAGE 13
SECTION 3
RECEIVING SHIPMENTS
PAGE 23
SECTION 4
CHARGES
PAGE 33
SECTION 5
PAGE 47
SECTION 6
FREIGHT
PAGE 57
48
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM REFERENCE INFORMATION
What billing is possible?
UPS has a number of different billing options to suit your needs.

Please consult the table below to see what works for you.
Billing item Who pays Coverage Comments
Shipping charges Shipper All destinations Sending rates will apply
Receiver All origins Receiving rates of the destination country will apply
For Standard shipments within the UK or the EU, a valid UPS account number for the receiver is required.
For all other shipments, the shipper or the receiver requires a valid account number
If no valid receiver account number is provided, UPS will search for the account number.
The Missing or Invalid Account Number Fee will be applied whether or not the account is found
Third Party located in All origins and destinations Sending rates will apply unless the third party is located in the receiver country
- Shipper Country A valid UPS account number is required
- Receiver Country When domestic and EU shipments are billed to a third party in another country (EU and non-EU),
- Third Country the bill-to-party must be a business and must have a valid VAT or a business tax ID on file with UPS
Billing item Who pays Coverage Comments
Duties and taxes Shipper Available for shipments outside A valid UPS account number is required
the EU or goods not in free Not applicable to letter and document shipments (no commercial value)
circulation within the EU
Receiver Available for shipments outside Not applicable to letter and document shipments (no commercial value)
the EU or goods not in free
circulation within the EU
Third Party located in Available for shipments outside A valid UPS account number is required
- Shipper Country the EU or goods not in free Not applicable to letter and document shipments (no commercial value)
- Receiver Country circulation within the EU Shipments from a non-EU origin to a non-EU destination will be billed with VAT when the bill-to-party is
- Third Country located in an EU country
General information
UPS reserves the right to withhold delivery against payment in appropriate

circumstances. Invoice validity period: All invoices shall be deemed to be
accepted as issued, unless requests for invoice adjustments are received
in writing by UPS within 90 days from the invoice date.
Please contact the UPS Customer Service Centre on 03457 877 877 for
billing options available for your shipping location.
Time saving tip. Use our Electronic Billing Solutions to save time and money on the billing process.
49
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM PROHIBITIONS AND RESTRICTIONS
Prohibited articles and service restrictions
Prohibited articles Shipping prohibited articles on a contractual basis with UPS
The following articles are prohibited from shipment to all countries served Certain items we list as prohibited may be accepted by UPS on a
by UPS (except by specific contract): contractual basis for shippers with regular volume and the ability to
comply with all applicable regulations.
Alcoholic beverages
Animal skins (non-domesticated) UPS has put in place the International Special Commodities (ISC) program
Articles of exceptional value (e.g. works of art, antiques, precious stones, enabling customers to ship restricted items (e.g. items that require
gold and silver) additional paperwork or inspections, or that are subject to spoilage) to
Dangerous goods/Hazardous materials (following IATA and ADR specific destinations.
regulations)
Firearms The following commodities may fall under the ISC program:
Furs Alcoholic Beverages
Ivory and ivory products Biological Substances, Category B, Exempt Animal Specimens and
Jewellery and watches (other than costume jewellery and costume Exempt Human Specimens
watches) exceeding USD 500 or local currency equivalent per package Plants
Live animals Perishables (Fish and Meat)
Money, negotiable items and pre-paid cards Seeds
Perishable goods Tobacco
Personal effects (except to selected countries when shipped with Special exceptions
participating Mail Boxes Etc. centres)
Plants Not all commodities can be shipped to all countries.
Pornographic materials
Seeds This program requires a contract. For more information please call
Tobacco and tobacco products 03457 877 877 or contact your UPS representative.
Unaccompanied baggage (except to selected countries when shipped
with participating Mail Boxes Etc. centres)
Personal effects in general include items owned by the shipper, intended

for his or her personal use and owned for at least 6 months. The exact
definition of personal effects (which is based in applicable customs rules)
varies from country to country. Please consult the UPS call centre on
08457 877 877 for more information.
Unaccompanied baggage means suitcases, carry bags, backpacks,

briefcases and other similar luggage items, regardless of content (except
that they may be shipped if empty, unlocked and properly packaged in
accordance with UPS guidelines).
Also prohibited are: goods moving under ATA Carnet and all temporary
exports and imports; goods moving under FCR, FCT and CAD (Cash Against
Document); shipments with inherent vice, which by their nature are likely
to soil, impair or damage persons, merchandise or equipment; goods, the
carriage of which is prohibited by law in the country of origin, transit or
destination (e.g. ivory and ivory products), goods which attract excise
duty (e.g. spirits) or which require special facilities, safety precautions or
permits. Under applicable law, certain goods may be transported only
under prescribed conditions and certain goods are prohibited from
transportation by air (e.g. liquids in glass containers).
Costume jewellery and costume watches: jewellery and watches for which the retail price is lower than USD
150 per item and which do not contain precious metal(s) and/or stone(s)
50
Prohibited articles and service restrictions
Alcoholic beverages General obligations
UPS offers an alcohol shipping programme, which allows customers to It is the shippers responsibility to comply with current government
ship alcoholic beverages containing less than 70% alcohol in and between regulations or laws applicable in each country. Shipments are subject to
certain countries. While a contract is still necessary for shippers in the inspection and possible delay by customs or representatives of other
alcohol industry, eligibility can be determined on the spot and customers government authorities.
can start shipping immediately.
We reserve the right to refuse or suspend transportation of any package
Alcoholic beverages may be shipped either excise duty paid or under duty which does not set out contact details for shipper and receiver and of
suspension. They must, however, have an alcohol content of less than goods which, in our opinion, are not practicable for transportation or are
70% and must be in containers with a capacity of 5 litres or less. not adequately described, classified or packed and labelled in a manner
suitable for transportation and accompanied by necessary documentation.
UPS accepts domestic shipments of such alcohol in the following
countries: Belgium, France, Germany, Italy, the Netherlands, Poland, We will not transport any goods which are prohibited by law or regulation
Portugal, Spain and the UK. Across borders, alcohol can be shipped of any federal state or local government in the origin or destination
between EU member states with the exception of Finland and Sweden. countries or which may breach any applicable export, import or other
Areas that are not part of the EU customs area or the EU common system laws or endanger the safety of our employees, agents and subcontractors
of Value Added Tax (VAT) are excluded. Alcoholic beverages under duty or the means of transportation or, which in our opinion, soil, taint or
suspension cannot be shipped within or from Latvia or Malta. otherwise damage other goods or equipment or which are economically
or operationally impractical to transport.
Packages containing alcoholic beverages should be clearly indicated as
alcoholic beverages on the shipping label, waybill or other shipping Dangerous Goods
documentation. Alcoholic beverages should not be included in a shipment
containing non-alcoholic products. Furthermore, packages containing UPS adheres to the air transportation regulations outlined by the
alcoholic beverages must be physically separated from others when International Air Transport Association (IATA) and to the road
prepared for collection by UPS. transportation regulations outlined by the UN ADR and does not accept
Dangerous Goods in its system nationally or internationally. Local
UPS only agrees to deliver alcoholic beverages to an adult. Therefore, if national regulations also apply for road transport.
you are shipping alcohol to a residential address, you must select the
Adult Signature Required option (please see Section 4 of this Guide). Businesses which ship Dangerous Goods without appropriate labelling,
documentation and packaging can face significant financial and legal
Products such as alcohol are subject to excise duty regimes in all EU penalties.
member states. As such, specific documentation or fiscal marks are
required to accompany all international and some domestic shipments. It is also important to remember the following when shipping with UPS:
Please note that UPS does not automatically obtain the consignees
signature on the excise duty documents, nor does UPS automatically 1 If you are reusing packaging or cartons, please ensure that all old
return these documents to the shipper. labelling is removed. Any Dangerous Goods labels on a package will cause
the shipment to be held and inspected, causing service delays and
Detailed information on the excise duty regime is published by the inconvenience to you and your customer.
European Commission and can be found online. You can also contact your
sales representative and ask for UPSs brochure on shipping alcohol for 2 If you are shipping goods that could be potentially seen as Dangerous
more information. Goods but are not because of their unusual name, appearance etc, it is
advantageous to clearly declare on the shipping documentation that the
goods are not classified as Dangerous Goods. This will ensure the
shipment is not delayed unnecessarily. Any misdeclaration may lead to
significant penalties for the shipper.
At the time of printing, these were the accurate website addresses:

http://ec.europa.eu/taxation_customs/taxation/excise_duties/gen_overview/index_en.htm
http://europa.eu/legislation_summaries/taxation/index_en.htm
51
Service restrictions Weight and size limits
UPS does not deliver to or collect from P.O. Box numbers. UPS has established specific weight and size limits for the packages that
you send with all UPS services. The restrictions below only pertain to
The maximum value or declared value per package is USD 50,000 or local individual packages. There are no limits to the total weight of your
currency equivalent. The maximum value or declared value per pallet for shipment or the total number of packages in your shipment.
Worldwide Express Freight shipments is USD 100,000 or local currency
equivalent. The maximum weight (actual weight) per package is 70kg.
The maximum value or declared value per package of jewellery and The maximum length per package is 270cm.
watches (other than costume jewellery and costume watches) is USD
500 or local currency equivalent. The maximum size per package is 419cm in length and girth combined.
COD service is provided within the UK, the EU, Liechtenstein, Norway and Packages that weigh more than 25kg require a special heavy-package
Switzerland. The maximum COD amount that can be collected is USD label.
50,000 or local currency equivalent per package for cheque transactions.
COD service is not available for pallets. Packages with a large size-to-weight ratio may have a dimensional weight
greater than actual weight. In that case, UPS will charge based on
The maximum amount of cash UPS will accept from a single consignee for dimensional weight.
a single shipper is USD 5,000 or local currency equivalent per day
(maximum EUR 750 in France, and less than EUR 1,000 in Italy). Packages that require additional handling may be subject to the
Additional Handling Charge.
The maximum value and declared value per package for a domestic UPS 1
Attempt Returns Plus shipment is USD 999 and for a domestic UPS 3 Packages that exceed certain size restrictions but do not exceed UPSs
Attempts Returns Plus shipment USD 50,000 or local currency equivalent. maximum size per package may be subject to the Large Package
The maximum value and declared value per pallet for a Worldwide Express Surcharge.
Freight shipment is USD 100,000 or local currency equivalent.
Packages that exceed UPS weight and size limits are not accepted for
The maximum value and declared value per package for a drop-off in a transportation. If found in the UPS small package system, they are subject
Third Party Retailer or UPS Access Point location is USD 1,000 or local to the Over Maximum Limits charge.
currency equivalent.
The maximum value and declared value per package for an international
UPS 1 Attempt Returns Plus or an international UPS 3 Attempts Returns
Plus shipment is USD 50,000; provided that for each such shipment with
an actual or declared value in excess of USD 999, the shipper must ensure
that a UPS high value shipment summary is generated and signed by the
UPS driver upon tender of the shipment to UPS. If no high value shipment
summary is obtained and signed, the maximum value or declared value of
each such shipment is limited to USD 999.
Contact your UPS Customer Service Centre on 03457 877 877 for the
local currency equivalent.
Costume jewellery and costume watches: jewellery and watches for which the retail price is lower than USD The limits listed above apply to most packages and destinations, but there are some variances because of
150 per item and which do not contain precious metal(s) and/or stone(s) different local restrictions in some countries. Please contact your UPS Customer Service Centre on 03457 877
877 for details.
52
UPS money-back guarantee
Money-back guarantee The guarantee does not apply when late delivery results from the
package not complying with the restrictions and conditions set out in
For certain services and selected destinations UPS offers a free money- Paragraph 3.1 of our Terms and Conditions of Carriage, from events
back guarantee on the shipping charges. To find out if it applies to your beyond our control (as set out in Paragraph 6 of our Terms and
shipment, use the Calculate Time and Cost tool at www.ups.com and key Conditions of Carriage) or due to any suspension of carriage or return
in your shipping details. Alternatively, contact your local UPS Customer of a package as provided for in Paragraph 3.3 of our Terms and
Service Centre on 03457 877 877. Where the money-back guarantee Conditions of Carriage or the exercise of any lien by UPS in
operates, if we fail to attempt delivery within the applicable time period, accordance with our Terms and Conditions of Carriage.
we will, on request, refund or credit you (or any other person who paid
for the carriage) with the shipping charges (or, in the case that only some For the avoidance of doubt, the liability of UPS under the money
of the packages in a multiple package shipment fail to meet the back guarantee is limited to the above and the guarantee does not
applicable time limit, the proportionate part of the shipping charges otherwise constitute any form of undertaking or representation that
relating to those packages), net of any surcharges, VAT, duties, taxes or the shipment will arrive by any particular time.
levies, provided that the following conditions are fulfilled:
a) shipping documentation (including labels) must have been correctly

completed and the relevant package must bear the paper labels produced
by UPS online shipping solutions or otherwise in accordance with the UPS
packaging guidelines;
b) any other documentation required by the country of origin or

destination or any country of transit must be fully and accurately
completed and included with the package;
c) if applicable, the package must bear a Saturday Delivery routing label

(for destinations to which this service is available);
d) the shipment must have been tendered to UPS on or before the latest
collection time specified by UPS for guaranteed delivery;
e) you must have notified your request for claim to UPS in writing or by
telephone within 15 calendar days from the date of scheduled delivery
and advised us of the receivers name and address, date of shipment,
package weight and the UPS tracking number;
f) the shipment must not require additional handling, be subject to the

Oversize Pallet Charge or include a Large Package, as described in the
Additional Services and Charges section in this guide.
53
Liability
Liability for loss, damage or delay Any claim against UPS must be notified to us in writing as soon as
possible and also within any specific time limit set out in our terms
The following is a summary for information purposes of certain relevant and conditions. In certain circumstances, Convention rules (if
provisions of the UPS Terms and Conditions of carriage. The full terms are applicable) may permit a claim to be pursued against UPS outside
set out in the Terms and Conditions of Carriage and prevail in case of these periods.
inconsistency with the present summary.
In addition to the above, any legal proceedings in respect of a shipment
International Carriage: must be commenced and served on us within eight months of delivery or
Where carriage is international, international conventions may apply: in (in the case of non-delivery) of the due date for delivery. If the Warsaw,
particular the Warsaw or Montreal Convention in the case of carriage by Montreal or CMR Conventions apply, there are longer time limits for the
air and the CMR Convention in the case of carriage by road. The national commencement of legal proceedings: in summary, 2 years in the case of
laws of some countries may also extend the rules of such conventions to the Warsaw and Montreal Conventions and 1 year (3 years if there is
purely domestic carriage. wilful misconduct on UPSs part) in the case of the CMR Convention.
Where they apply, the rules of the Warsaw, Montreal and CMR
Conventions govern and in most cases will limit our liability for loss,
damage or delay to a shipment.
the Warsaw and Montreal Convention limit is usually 19 Special Drawing

Rights (SDRs) per kilogram of the goods affected
the CMR Convention limit is 8.33 SDRs per kilogram (but restricted to
the amount of the carriage charges in the case of delay)
Other Carriage:
Where Convention rules do not apply, we will only pay compensation for
loss, damage or delay of a package caused by our negligence and only up
to a maximum of:
GBP 60.00 per shipment; or,
if greater, 8.33 SDRs per kilo of the goods affected, subject (as in all
cases) to proof of loss.
You may obtain the benefit of a greater limit of liability by declaring a

higher value for carriage on the UPS shipping documentation and paying a
corresponding additional charge. If you declare a higher value for carriage
and pay the applicable charge, then UPSs liability shall be limited to
proven damages not exceeding the sum so declared (see under Optional
services.
The value of the goods concerned shall not in any event exceed USD
50,000 (USD 500 in the case of jewellery or watches other than costume
jewellery or costume watches) or its local currency equivalent per
package in a small package shipment, or USD 100,000 or its local
currency equivalent per pallet in a Worldwide Express Freight shipment,
as UPS does not offer carriage for goods with values above these amounts.
Except when Convention rules or other mandatory laws apply and require
otherwise, we will not pay compensation for purely economic losses
(such as loss of profits, loss of business opportunities or loss of revenue
resulting from loss of use), even if a value has been declared for carriage
in respect of the relevant shipment. We will also not be liable for any
damage to or loss of packaging or pallet skids.
A Special Drawing Right is a unit of account adopted by the International Monetary Fund. The current value of
an SDR is regularly published in major financial newspapers.
54
UPS Terms and Conditions of Carriage
This is the current version as at the date of publication of this Guide. The latest version, which shall always be the applicable one
for new shipments, may be found at www.ups.com or obtained from a UPS Office.
1. Introduction 3.2 Perishable and temperature sensitive goods will be transported provided that the shipper accepts that this is at its risk. UPS does
A. These terms and conditions (terms) set out the basis on which UPS will transport packages, documents and envelopes not provide special handling for such shipments.
(packages) and palletised goods (pallets; pallets and packages are together shipments). These terms are supplemented by the
current applicable UPS Service and Tariff Guide (the Guide). The Guide contains important details about the services of UPS which 3.3 Refusal and Suspension of Carriage
the shipper should read and which form part of the agreement between UPS and the shipper.
(i) If it comes to the attention of UPS that any shipment does not meet any of the above restrictions or conditions or that any COD
B. Depending on the country where the shipment is presented to UPS for carriage, the term UPS will mean and the shippers amount stated on a COD Waybill exceeds the limits specified in paragraph 8, UPS may refuse to transport the relevant shipment (or
contract will be with whichever of the following companies is applicable. That company will also be the (first) carrier of the goods for any relevant part thereof) and, if carriage is in progress, UPS may suspend carriage and hold the shipment (or any relevant part
the purposes of the Conventions referred to in paragraph C. thereof) to the shippers order.
UK UPS Limited; Eire United Parcel Service of Ireland Limited; Denmark UPS Denmark A/S; Finland United Parcel Service
Finland Oy; Norway UPS of Norway, Inc.; Sweden United Parcel Service Sweden AB, all of whom can be contacted c/o Avenue (ii) UPS may also suspend carriage if it cannot effect delivery, if the receiver refuses to accept delivery, if it is unable to effect
Ariane 5, 1200 Brussels, Belgium (although this shall not be taken in itself as conferring jurisdiction on any court). delivery because of an incorrect address (having used all reasonable means to find the correct address) or because the correct
address is found to be in another country from that set out on the shipment or on the Waybill or if it cannot collect amounts due from
C. Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply. The the receiver on delivery.
Warsaw Convention governs and in most cases limits the liability of carriers in respect of loss of or damage or delay to cargo. (For the
purpose of these terms the phrase the Warsaw Convention means (i) the Convention for the Unification of Certain Rules Relating to (iii) Where UPS is entitled to suspend carriage of a shipment (or any relevant part thereof), it is also entitled to return it to the shipper
International Carriage by Air signed at Warsaw on 12th October 1929 or (ii) that Convention as amended or supplemented by any at its own discretion.
protocol or supplementary convention or (iii) the Montreal Convention 1999, whichever is applicable.) Notwithstanding any clause to
the contrary, international carriage by road may be subject to the provisions of the Convention on the Contract for the International 3.4 The shipper must pay and indemnify UPS for any reasonable costs and expenses (including storage), incurred by UPS, any losses,
Carriage of Goods by Road signed at Geneva on 19th May 1956 (the CMR Convention). taxes and customs duties UPS may incur and all claims made against UPS because a shipment does not meet any of the restrictions,
conditions or representations in paragraph 3.1 above or because of any refusal or suspension of carriage or return of a shipment (or
D. A shipment may be carried via any intermediate stopping places that UPS deems appropriate. UPS may engage sub-contractors to part thereof) by UPS which is allowed by this paragraph 3. In the case of the return of a shipment (or part thereof), the shipper will
perform services and contracts both on its own behalf and on behalf of its servants, agents and sub-contractors each of whom shall also be responsible for paying all applicable charges calculated in accordance with the prevailing commercial rates of UPS.
have the benefit of these terms.
3.5 If the shipper tenders to UPS a shipment which fails to comply with any of the restrictions or conditions in paragraph 3.1 above
E. In these terms, Waybill shall mean a single UPS waybill/consignment note or the entries recorded against the same date, address without UPSs express written consent, UPS will not meet any loss howsoever arising which the shipper may suffer in connection with
and service level on a collection record. All packages or pallets covered under a Waybill shall be considered a single shipment. the carriage by UPS of such shipment (regardless of whether that failure to comply has caused or contributed to the loss and
notwithstanding any negligence on the part of UPS or its employees, contractors or representatives) and, if UPS does suspend carriage
2. Scope of Service for a reason allowed by these terms, the shipper shall not be entitled to any refund on the carriage charges it has paid. UPS may bring
Unless any special services are agreed, and subject to these terms, the service to be provided by UPS is limited to the collection, a claim in respect of such non-compliance.
transportation, customs clearance where applicable, and delivery of the shipment. The shipper acknowledges that shipments will be
consolidated with those of other shippers for transport and that UPS may not monitor the inbound and outbound movement of 3.6 If, having suspended carriage of a shipment (or any relevant part thereof) in accordance with these provisions, UPS is unable
individual shipments at all handling centres. within a reasonable time to obtain the shippers instructions on its disposition or to identify the shipper or any other person entitled to
the goods (having if necessary opened the shipment), UPS shall be entitled to destroy or sell the shipment (or any relevant part
UPS is not a common carrier and reserves the right in its absolute discretion to refuse carriage to any shipment tendered to it for thereof), at its absolute discretion. The proceeds of any such sale shall first be applied to any charges, costs or expenses (including
transportation. interest) outstanding in respect of the shipment or otherwise from the shipper concerned. Any balance shall be held to the shippers
order.
3. Conditions of Carriage
This section sets out various restrictions and conditions which apply to the carriage of shipments by UPS. It also explains what the 3.7 UPS reserves the right, but is not obliged, to open and inspect, or scan by means of X-ray, any shipment tendered to it for
consequences are of the shipper presenting shipments for carriage which do not meet these requirements. transportation at any time.
3.1 Service Restrictions and Conditions 4. Customs Clearance

When a shipment requires customs clearance, it is the shippers obligation to provide, or to ensure that the receiver will provide, UPS
Shipments must comply with the restrictions in paragraphs (i) to (v) below. with complete and accurate documentation for the purpose but UPS will unless instructed otherwise act on behalf, at the expense and
at the risk of the shipper or receiver in obtaining customs clearance. Provided that, in the case of shipments whose points of despatch
(i) Packages must not weigh more than 70 kilograms (or 150 lbs) or exceed 270 centimetres (or 108 inches) in length or a total of and destination are both within the same customs area, UPS only performs customs clearance if instructed to do so. The shipper also
419 centimetres (or 165 inches) in length and girth combined. Pallets are subject to maximum size and weight limits that vary by agrees that UPS may be considered as being the receiver of package or the shipment for the sole purpose of appointing a customs
origin and destination, and that are set out at www.ups.com. broker to carry out any customs clearance, in so far as allowed by law.
(ii) The value of any package may not exceed the local currency equivalent of USD 50,000. In addition the value of any jewellery or 5. Payment
watches, other than costume jewellery or costume watches, in a package shall not exceed the local currency equivalent of USD 500. 5.1 The rates for carriage and other services are set out in the Guide and, unless paid before shipment, all charges must be paid
The value of any pallet may not exceed the local currency equivalent of USD 100,000. within 7 days of receipt of invoice or within such other period as the shipper may have agreed in writing with UPS. UPS may verify
the actual and/or dimensional weight of shipments and, if greater than the declared weight, invoice on such basis. Unless proved
(iii) Shipments must not contain any of the prohibited articles listed in the Guide including (but not limited to) articles of unusual otherwise, an invoice shall be considered for this purpose to have been received three business days following the date of invoice.
value (such as works of art, antiques, precious stones, stamps, unique items, gold or silver), money or negotiable instruments (such as
cheques, bills of exchange, bonds, savings books, pre-paid credit cards, share certificates or other securities), firearms and dangerous 5.2 If (a) UPS is required to pay any taxes, duties or levies on behalf of the shipper, receiver or a third party, (b) the selected billing
goods. option indicates that the receiver or a third party should pay any charges, or (c) any taxes, duties, penalties, charges or expenses are
imposed, rightly or wrongly by government authorities, or incurred by UPS due to any circumstances, including any failure by the
(iv) Shipments must not contain goods which might endanger human or animal life or any means of transportation, or which might shipper or the receiver to provide correct information and documentation or any permits or licences required in connection with
otherwise taint or damage other goods being transported by UPS, or the carriage, export or import of which is prohibited by carriage, the shipper shall be jointly and severally liable to UPS with the receiver and such third parties for such amounts. In each
applicable law. such case (without prejudice to the shippers contractual liability for payment) first demand payment of the relevant amount from the
receiver and/or, where applicable, the third party. If the amount in question is not immediately paid to UPS in full by any of the
(v) Pallets must be palletised, stackable, able to be lifted by forklift, and shrink-wrapped or banded to a skid. above parties, the amount will be payable by the shipper on first written demand. UPS shall not be obliged to separately file a claim
against the receiver or any third party for payment.
The shipper shall be responsible for the accuracy and completeness of the particulars inserted in the Waybill and for ensuring that all
shipments set out adequate contact details for the shipper and receiver of the shipment and that they are so packed, marked and 5.3 Any sum payable to UPS which is overdue will bear interest at the rate specified on the invoice from the due date to the date UPS
labelled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary receives payment whether before or after judgment. In addition, UPS reserves the right to charge a late payment administration fee
to make them suitable for transportation and to comply with the requirements of the Guide and applicable law. Unless a different up to a maximum of GBP 40 (EUR 15 in Eire and Finland, DKK 100 in Denmark, NOK 59 in Norway and SEK 50 in Sweden) per
service level is clearly selected on the Waybill or other applicable UPS shipping documentation, shipments will be carried under the invoice.
Express (or Express Freight) service (where available to the selected destination) and all applicable charges will be calculated
accordingly. 5.4 If any sum is not paid by the shipper, receiver or some other party under these terms, UPS may hold any shipments it is carrying
(or part thereof) until it receives payment in full or may sell them and use the proceeds to make good the debt to it in accordance
The shipper guarantees that all shipments presented for carriage under these terms comply with the restrictions in paragraphs (i) to with applicable local law. Any unpaid balance will remain payable.
(v) above and have been prepared in secure premises, by him (in the case of an individual shipper) or by reliable staff employed by
him or (where different) by the party tendering the shipment to UPS and have been protected against unauthorised interference 5.5 UPSs rates for carriage set out in the Guide are calculated only for the carriage of shipments which do not exceed in value the
during their preparation, storage and transportation to UPS. UPS relies on this guarantee in accepting any shipment for carriage amounts set out in paragraph 3.1(ii) (or other applicable value, if lower). In the event that UPS becomes aware that it has carried a
hereunder. shipment which, without UPSs express written consent, exceeds this value, then, in addition to the otherwise applicable rates and
charges and any other remedies under these terms, an additional carriage charge equivalent to 5% of the value of the shipment in
excess of the relevant amount set out in paragraph 3.1(ii) is applicable.
55
6. Interruption of Service 9. Liability

If UPS is unable to start or continue with carriage of the shippers shipment for a reason beyond its control, UPS will not be in breach 9.1 Where the Warsaw or CMR Conventions or any national laws implementing or adopting these conventions apply (for convenience
of its agreement with the shipper but will take all steps that are reasonably practicable in the circumstances to commence or referred to as Convention Rules) or where (and to the extent that) other mandatory national law applies, the liability of UPS is
continue the carriage. Examples of events beyond UPSs control are disruption to air or ground transportation due to bad weather, fire, governed by and will be limited according to the applicable rules.
flood, war, hostilities, civil disturbance, acts of government or other authorities (including, without limitation, customs) and labour
disputes or obligations affecting UPS or some other party. 9.2 Where Convention Rules or other mandatory national laws do not apply, UPS will only be liable for failure to act with reasonable
care and skill and its liability shall be exclusively governed by these terms and (save in the case of personal injury or death) limited to
7. Money Back Guarantee proven damages not exceeding the greater of either:
For certain services and destinations, UPS offers a money back guarantee on the shipping charges. Details of its applicability, terms (a) GBP 60 per shipment in the case of goods presented in the UK to UPS for carriage (EUR 85 in Eire and Finland, DKK 635 in
and conditions and of the corresponding delivery and latest pick up time for the relevant service and destination are as set out in the Denmark, NOK 655 in Norway, SEK 785 in Sweden); or
Guide and on the UPS website (www.ups.com), each as current at the time the goods are accepted for carriage, and can also be (b) 8.33 Special Drawing Rights (SDRs) per kilo of the goods affected,
confirmed by contacting the shippers local UPS call centre. For the avoidance of doubt, the liability of UPS under the money back unless a higher value has been declared by the shipper under paragraph 9.4 below. An SDR is a unit of account adopted by the
guarantee is limited to the above and the guarantee does not otherwise constitute any form of undertaking or representation that the International Monetary Fund and its current value is regularly published in major financial newspapers. As at the date of publication of
shipment will arrive by any particular time. these terms 8.33 SDRs was equal to approximately GBP 8.
8. Collect on Delivery (COD) 9.3 If the claimant (or any person from whom he derives his right to claim) has caused or contributed to any loss, damage or delay to
For certain destinations and services as advised by the local UPS call centre, UPS offers a COD service on payment of an additional a package or pallet, any liability UPS may incur in respect thereof (limited as above) may be reduced or extinguished in accordance
charge as set out in the Guide. If the shipper makes use of this service, subject to the provisions set out below (including those with the law applicable to such contributory negligence.
relating to currency conversion) UPS will collect on behalf of the shipper the COD amount stated on the Waybill. This service is not
available for pallets. 9.4 Subject to the provisions of paragraph 9.5, the shipper may obtain the benefit of a greater limit of liability than UPS provides
under paragraph 9.2 above or than may be provided by Convention Rules or other mandatory national law. The shipper may do so by
COD amounts must be specified on the Waybill in either EUR or, if different, the currency of the country of destination. Where any of declaring a higher value on the Waybill and paying an additional charge as stated in the Guide. If the shipper declares a higher value
the COD amounts specified on the Waybill, collected from the receiver and/or paid to the shipper are in different currencies from for carriage and pays the applicable charge, then UPSs liability shall be limited to proven damages not exceeding the sum so
each other, the conversion(s) will be made at such exchange rate(s) as UPS may reasonably determine. declared. The value of the goods concerned shall not in any event exceed the limits specified in paragraph 3.1(ii).
UPS does not accept responsibility for any currency exchange risks. 9.5 Save where Convention Rules or other mandatory national laws require otherwise, UPS does not accept responsibility for purely
economic losses, such as the costs of any alternative means of transport, loss of profits, loss of business opportunities or loss of
8.1 Cash COD Where UPS is instructed on the Waybill in accordance with applicable UPS guidelines to accept cash only, UPS will revenue resulting from loss of use, arising from any loss of or damage or delay to a shipment (or part thereof), whether or not a value
collect only cash, in the currency of the country of destination. Where cash is collected, the maximum amount collectible in that form has been declared in respect of the relevant shipment under paragraph 9.4.
on behalf of a shipper shall be the local currency equivalent of USD 5,000 per receiver per day. Notwithstanding the previous rule,
the amount collectible in cash on behalf of a shipper from receivers located in the following countries for COD shipments may not UPS shall not be liable for any damage to or loss of any packaging or pallet skids.
exceed the respective amounts per receiver per day: Belgium: EUR 3.000; Spain: EUR 2.499; Greece: EUR 1.500; Portugal EUR
1.000; Italy: EUR 999.99; France, EUR 750; Sweden: SEK 3000. 10. Delivery
Further limitations may apply in certain countries from time to time; details of such limitations will be set out either in the Guide or at UPS may deliver a shipment to the receiver or to any other person appearing to have authority to accept delivery of the shipment on
the UPS Website (www.ups.com). the receivers behalf (such as persons at the same premises as the receiver). If no such person is available the package may be left in
the receivers letterbox, if suitable, or delivered to the neighbour, unless the shipper has excluded such delivery options by using the
If the shipper specifies a COD amount that exceeds these limits, UPS will automatically be entitled to accept cheques for the whole or applicable additional service. The receiver shall be informed of any alternate delivery arrangements (or redirection to a UPS Access
any part of that amount. Point) by note left at their premises. Notwithstanding the previous paragraph, and unless otherwise agreed with the shipper, UPS
may apply any alternative delivery methods chosen by the receiver in accordance with the UPS My Choice Service Terms or any
8.2 Cheque COD If the Waybill does not clearly (and in accordance with applicable UPS guidelines) instruct UPS to accept only cash, other agreement between UPS and the receiver. Such alternative delivery methods include, without limitation, redirecting delivery of
UPS may accept payment either in cash (subject to the restrictions in paragraph 8.1) or by any kind of cheque made out to the a package to an alternate address (including a UPS Access Point), authorizing the driver to leave a package at the receivers premises,
shipper that is recognised in the country of destination of the shipment. Where UPS accepts cheques the maximum amount collectible modifying a service selected by the shipper or, rescheduling delivery. The shipper also agrees the receiver may receive delivery
in any form shall not exceed the equivalent of USD 50,000 per package (or other applicable value, if lower). Where UPS is permitted information regarding a package. The shipper expressly waives any claim it may have against UPS arising from UPS following any
to accept a cheque, it may collect a cheque denominated in either EUR or, if different, the local currency of the country of such instructions provided by the receiver. UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it
destination. will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information concerned is obtained
and stored in electronic form.
8.3 Payment of Collected COD Amounts Where UPS collects cash, UPS will pay to the shipper an equivalent amount in the local Save where Convention Rules or other mandatory national laws require otherwise, UPS accepts no responsibility in any circumstances
currency of the country where the shipment was presented to UPS for transportation. UPS may make such payments of COD amounts to suspend carriage, redirect delivery (whether to a different receiver or address from that named on the Waybill) or return a
by either wire transfer to any bank account notified to UPS by the shipper or issuing a cheque in favour of the shipper. shipment to its shipper and, in the event that it should attempt but fail to do so, shall have no liability for any losses thereby
occasioned.
Any cheques in favour of the shipper, issued either by UPS as set out above or by the receiver and collected by UPS pursuant to
paragraph 8.2, may either be forwarded to the shipper by regular mail at the shippers risk or handed over to the shipper or to any 11. Data Protection
other person appearing to have authority to accept the cheque on the shippers behalf. The shipper agrees that UPS and other companies in the UPS group of companies worldwide, including companies in countries which
may not have the same level of data protection as the country where the shipment is presented to UPS for carriage, may use any data
8.4 In the event of non-receipt by the shipper of COD amounts, the shipper must notify UPS in writing within 45 days of the date of provided by the shipper to UPS the purposes set forth in, and subject to, the UPS Privacy Notice published on UPSs web site at
delivery of the shipment concerned. http://www.ups.com/content/gb/en/resources/ship/terms/privacy.html (hereby incorporated by reference into these terms The
shipper has certain rights under the law (exercisable by contacting UPS) to have access to, rectify, object to the use for direct
8.5 The shipper will indemnify UPS for all losses, expenses or any claims made against UPS by the receiver or a third party, arising marketing of, or delete personal data held by UPS about it.
where UPS does not deliver a shipment because the receiver does not pay the COD amount in the appropriate form or refuses to
accept the shipment. 12. Claims Procedure Prescription
All claims against UPS must be notified in writing as soon as reasonably practicable and in any event within 14 days of receipt in the
8.6 The liability of UPS in respect of the amount to be collected shall not exceed either the applicable maximum amount collectible case of damage (including partial loss of a shipment), in the case of delay within 21 days of the goods being placed at the disposal of
under these terms or the COD amount indicated on the Waybill, whichever is the lesser. Further, the COD amount shall not in any the person entitled to delivery and in the case of loss within 60 days of the goods being consigned with UPS for carriage. In addition,
event exceed the value of the goods at their destination plus applicable carriage charges. For the avoidance of doubt, a COD amount all claims against UPS in connection with any shipment shall be prescribed and barred by expiration of time, unless legal proceedings
does not constitute declaration of a value for the purpose of paragraph 9.4 or otherwise and therefore shall not affect the liability of are brought and written notice of them is given to UPS within eight months after delivery of the goods concerned or, in the case of
UPS for any loss, damage or delay to the goods themselves. non-delivery, within eight months from the scheduled date for delivery. This term shall not affect any rights the shipper may have
under Convention Rules or other mandatory national laws.
UPS does not accept any responsibility for any dishonest or fraudulent acts on behalf of the receiver including, but not limited to,
presenting a fraudulent cheque or one which is later dishonoured, or for cheques incorrectly completed by the receiver. 13. Entire Agreement & Severability
It is the intention of UPS that all the terms of the contract between it and the shipper are contained in this document and in the
Guide. If the shipper wishes to rely on any variation to these terms, it must ensure that that is recorded in writing and signed by the
shipper and on behalf of UPS before the shipment is accepted for carriage by UPS. If any part of these terms is not enforceable, this
will not affect the enforceability of any other part.
14. Governing Law

These terms shall be governed by the laws of the country where the shipment is presented to UPS for carriage.
REV. 01/15
56
57
Part B - Freight Services
FREIGHT
SECTION 1 UPS offers a comprehensive portfolio for logistics and distribution, transportation and freight services,
CHOOSING THE RIGHT integrated logistics, and supply chain design and planning.
SERVICE
PAGE 4 The following section focuses on UPS Air Freight, UPS Ocean Freight and other available supply chain services.
SECTION 2 For any additional information on our supply chain services and their availability or for obtaining a quote, please
contact your local sales representative or UPS Supply Chain Solutions office at 01753 760 100. Alternatively, visit us
SENDING SHIPMENTS
at www.ups.com.*
PAGE 13
SECTION 3
RECEIVING SHIPMENTS
PAGE 23
SECTION 4
CHARGES
PAGE 33
SECTION 5
PAGE 46
SECTION 6
FREIGHT
PAGE 56
* UPS freight services are provided by:

UPS SCS (UK) Ltd. Registered in England No. 2928205. Registered Office: Unit 1, Blackthorne Road, Poyle, Berkshire, UK, SL3 0DA. Warehousing shall be subject to the Contract
Conditions of the UK Warehousing Association; transportation whose point of despatch and destination are both in the UK shall be subject to the Road Haulage Association Ltd
Conditions of Carriage 2009; transportation that includes transportation by ocean is provided by UPS Ocean Freight Services, Inc., and shall be subject to the conditions of that
company; and Transportation (that does not include transportation by ocean) whose points of despatch and destination are in different countries, as well as any other services not
falling within the previous provisions, shall be subject to Standard Trading Conditions 2005A Edition of the British International Freight Association except that condition 2(A) shall
be disregarded. Copies of the various conditions referred to above are available on request.
58
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM FREIGHT
UPS Air Freight

We have made it easier than ever for you to send air freight around the There are several convenient options for scheduling your air freight
world, with a comprehensive portfolio of global air freight services that fit WorldShip
your time-in-transit needs. UPS Internet Freight Shipping and UPS CampusShip Freight Shipping
on www.ups.com Click on the Freight tab to book and track your
We provide the ability to ship and track your freight door-to-door, right shipments.
from your desktop, by using UPS technology and leveraging the strength Contact your local sales contact or UPS Supply Chain Solutions office
of our entire network. at 01753 760 100.
Transit times UPS Service Features
Transit time of 1-3 business days depending on UPS Air Freight Direct(SM) Airport-to-airport
Day-specific scheduling
destination Worldwide
Collection, delivery and customs clearance optional
Transit time of 3-5 business days depending on UPS Air Freight Consolidated(SM) Airport-to-airport
Day-specific scheduling
destination Worldwide
Collection, delivery and customs clearance optional
UPS Ocean Freight

UPS Supply Chain Solutions operates both as a Freight Forwarder and Non-
Vessel Operating Common Carrier (NVOCC) and is uniquely positioned to
act as a single source for your ocean freight transportation. You can
choose from our services based on your timing, cargo size and routing
needs.
Full container load (FCL) Dedicated space in all major trade lanes
Multiple, dependable sailings a week
Door-to-door service
Electronic Data Interchange connectivity with vessel operators
No minimum quantity requirements
Less-than-container load (LCL) Global network of consolidation centres and gateways

Fixed day sailings
Door-to-door service
Non containerised load (Breakbulk) Shipments of cargo which are too large for a container
Expert staff
UPS Preferred
UPS Preferred solutions bridge the gap between the speed of air and the economies of ocean freight. These multi-modal solutions are designed for air and ocean cargo.
Preferred FCL and LCL In North America we use the dedicated UPS trucking network to expedite your LCL transit times, while between China and Europe we put ocean
containers on China Rail line cars allowing customers to either reduce the cost of their air freight or speed-up the transit time for their ocean Full
and Less-than container shipments.
UPS Sea Air At twice the speed of current ocean and up to 40% savings versus air freight, UPS Sea-Air enables you to meet your inventory requirements without
incurring full air freight expense.
59
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM FREIGHT
Value-Added Services for Air Freight
Service Description
Collection/Delivery Available on request for UPS Air Freight Direct and UPS Air Freight Consolidated.
Customs Brokerage UPS can provide customs clearance for air freight services upon written request.
Dangerous Goods/Hazardous Dangerous Goods/Hazardous Materials can be shipped via UPS Air Freight Consolidated only. Non-conforming cargo may be subject to service delays.
Materials
Supplier Management UPS vendor management services--using purchase order information to improve order management, supply chain management, and vendor compliance.
Buyer Consolidation UPS Buyer Consolidation for International Air Freight reduced complexity in dealing with multiple international manufacturing sources.
UPS Temperature True* The UPS Temperature True product portfolio maintains product protection, required time-in-transit, compliance and the right level of risk mitigation for temperature
sensitive cargo. UPS Temperature True offers a tailor-made solution: documented processes, global control towers, dedicated quality assurance, value added services,
ancillary packaging, temperature monitoring, reporting and contingency planning.
UPS Temperature True offers three options to better serve your different temperature and transportation speed requirements:
UPS Temperature True Plus Provides direct air freight routing on qualified pharmaceutical carriers for both active and passive shipments. It is ideal for high-value products requiring the strictest of
temperature ranges in transit and includes built-in redundancy, contingency planning, 24/7 monitoring and intervention services to help provide peace of mind.
UPS Temperature True Saver Moves shipments cost-effectively between continents via FCL ocean freight service using active refrigerated containers. It's ideal for carrying high volume and low
risk/lesser value pharmaceuticals.
UPS Temperature True Standard Offers direct air freight service on preferred carriers for passively packaged products, with 24/7 monitoring to help enable delivery before pack-out expiration.
Integrated Logistics
UPSs logistics expertise extends beyond transportation networks and into Post Sales Services
the broader supply chain. We can help you design, engineer and gain Our global service parts logistics network with its 950 field stocking
maximum benefit from your supply chain. locations is designed to speed up the movement of parts through the
supply chain with same-day carrier and next-flight-out options. You have
Our services are supported by leading edge IT systems which facilitate product visibility throughout, with parts inventory information available
effective integration between you and your suppliers and give visibility of online 24 hours a day, 7 days a week. Together with our reverse logistics
stock and shipments at key points in the supply chain. services, the overall result is increased speed, flexibility and operational
efficiency.
Distribution and Order Fulfilment
Reduce overall cycle time with our distribution and order fulfilment
services, including cross dock, pick and pack, kitting, final stage
assembly, configuration and store-ready services. UPS also has over 3
million m2 of distribution and warehousing space and approximately
1,000 sites in more than 120 countries. This allows for optimal staging of
your inventory, which helps speed transit and lower overall transportation
costs.
More information. For any additional information on our supply chain services and their availability or for Value-added service options may vary by origin, destination and air freight service selected.
obtaining a quote, please contact your local sales representative or UPS Supply Chain Solutions office at 01753 Available with Ocean Freight only.
760 100. Alternatively, visit us at& www.ups.com. * These services are contractual.
60
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM Blank
Notes
61
2016 UPS SERVICE AND TARIFF GUIDE REV 1/16, UNITED KINGDOM Index
Index
1 Attempt Returns Plus, 37 Duty and Tax forwarding charge, 39 Print Return Label, 37 UPS Access Point, 44
3 Attempts Returns Plus, 37 Electronic Return Label, 37 Prints and Posts Return Label, 37 UPS Brokerage Services, 45
Additional handling charge, 39 Extended area and remote area collection Proof of delivery (POD), 35 UPS Expedited, 5
and delivery service, 39
Address correction, 38 Quantum View Data, 35 UPS Expedited/Receiving Rates, 30
Firearms, 50
Adult Signature Required, 38 Quantum View Manage, 35 UPS Expedited/Sending Rates, 20
Flex Global View, 35
Air Freight, 59 Quantum View Notify, 35 UPS Express, 5
Fuel surcharge, 38
Alcoholic beverages, 51 Receiver/third party refuses to pay, 39 UPS Express (NA1) Customers shipping to
Full container load (FCL), 59 North America, 7
Animal skins (non-domesticated), 50 Reference number tracking at www.ups.com,
Furs, 50 35 UPS Express Plus, 5
Art and Antiques, 50
Guarantees and Liabilities, 53, 54 Remote area and extended area UPS Express Plus/Receiving Rates, 26
Articles of exceptional value, 50 collection and delivery service, 39
How to determine dimensional weight, 14 UPS Express Plus/Sending Rates, 16
Authorised Return Service, 37 Residential delivery service, 38
Import Control, 42 UPS Express/Receiving Rates, 27
Billable weight, 14, 24 Returns, 37
Integrated Logistics, 60 UPS Express Saver, 5
Billable weight - for Worldwide Express Returns Exchange, 37
Freight, 15, 25 Internet Shipping, 34 UPS Express Saver/Receiving Rates, 28
Returns Pack and Collect, 37
Billing Analysis Tool, 36 Interruption of services, 53, 54 UPS Express Saver/Sending Rates, 18
Returns Plus, 37
Billing Centre, 36 Ivory and ivory products, 50 UPS Express/Sending Rates, 17
Saturday delivery, 38
Billing Data 34, 36 Jewellery and watches, 50 UPS My Choice, 41
Sea air, 59
Biological substances, 50 Large Package Surcharge, 39 UPS Signature Tracking API, 35
Seeds, 50
Book-ins, 38 Late payment, 39 UPS Standard, 5
Service availability, 8
Buyer Consolidation, 60 Less-than-container load (LCL), 59 UPS Standard/Receiving Rates, 29
Service restrictions, 52
CampusShip, 34 Liability, 54 UPS Standard/Sending Rates, 19
Services, 5
Carbon neutral, 38 Live animals, 50 UPS Tracking API, 35
Shipping charges, 49
Cashflow Services, 36 Mail Boxes Etc., 43 UPS Worldwide Express Freight, 5
Signature Required, 38
Choosing the Right Service, 4 Mail Logic, 43 UPS Worldwide Express Freight/Receiving
Single package shipments, 52 Rates, 31
Collection/Delivery, 60 Missing or invalid account number fee, 39
SMS Tracking, 35 UPS Worldwide Express Freight/Sending
Collect on Delivery (COD), 36 Money-back guarantee, 53 Rates, 21
Special handling of undeliverable shipments,
Core UPS delivery options, 4 Money/negotiable items and 39 Visibility Services, 35
pre-paid cards, 50
Currency conversion, 39 Supplier Management, 60 Waybill, 34
Multimodal, 59
Customs Brokerage, 60 Temperature True, 60 Weight and size limits, 52
Multiple package shipments, 52
Dangerous Goods, 51 Terms and conditions, 55 World Ease, 42
Non containerised load (Breakbulk), 59
Dangerous goods/Hazardous materials, 50 Time saving tip, 13, 17, 23, 34, 36, 45, 49 WorldShip, 34
Ocean Freight, 59
Dangerous Goods/Hazardous Materials, 60 Tobacco and tobacco products, 50 Worldwide Zones, 8
Online shipping solutions, 34
Declared value charge for carriage, 38 Track online at www.ups.com, 35
Over maximum limits, 39
Determining the Rate Receiving Shipments, TradeAbility, 43
23 Oversize Pallet Charge, 39
Trade Direct, 42
Determining the Rate Sending Shipments, Paperless Invoice, 47
13 Trade Direct Air, 42
Perishable goods, 50
Developer Kit, 34 Trade Direct Ocean, 42
Personal effects, 50
Direct Delivery Only, 38 Unaccompanied baggage, 50
Plants, 50
Duties and Taxes, 49 Undeliverable shipment, 39
Pornographic materials, 50
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2016 Ups Tariff Guide

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UPS United

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PART B - Freight Services

SECTION 1 Core UPS delivery options

Not applicable for UPS Worldwide Express Freight.

Service Description Features

UPS Express Saver is sometimes referred to as UPS Saver.

Shipping Options to North America

UPS offers a comprehensive range of services to North America,

If your business is in a location allowing an early collection (see following

AL1-AL2 14.30 15.00 LU1-LU7 14.00 15.00

AL3-AL4 14.00 15.00 M1-M8, M17 12.00 12.30

AL5 14.00 14.30 M90 14.00 15.00

AL6-AL10 14.00 15.00 N1 16.00 17.00

CO1-CO2 13.00 14.00 NW1 15.00 16.00

CO3-CO4 14.00 16.00 NW2-NW11 14.00 15.00

E1-E3, E1W, E14 16.00 17.00 SW2-SW11, SW12 14.00 15.00

EC1-EC4 15.00 16.00 SW13-SW15 13.30 14.30

HA0-HA9 13.00 14.00 SW16-SW17 13.00 14.00

HP1-HP3 14.00 15.00 SW18-SW20, TW1-TW8 14.00 14.30

HP4 13.00 14.00 TW9-TW10 13.00 14.00

HP5-HP7 13.45 14.30 TW11-TW14 14.00 14.30

HP8 13.30 14.30 TW15-TW20 13.00 14.00

HP9 14.00 15.00 UB1-UB4 13.30 14.30

HP10-HP13 14.00 14.30 UB5-UB11 13.00 14.00

HP14 10.00 11.00 W1A-W1W 15.00 16.00

HP15 13.00 14.00 W2-W14 14.00 15.00

HP16 10.00 11.00 WC1A-WC2R 15.00 16.00

HP23 13.30 14.00 WC99 14.00 15.00

HP27 10.00 11.00 WD3 10.00 11.00

IP1-IP4 14.00 15.00 WD4-WD5 13.30 14.45

IP28 12.00 14.00 WD6 14.30 15.30

IP32 15.00 16.00 WD7 13.00 14.00

KT1-KT12 13.30 14.00 WD17-WD19 14.00 15.30

KT13-KT21 13.00 14.00 WD23-WD25 14.00 15.00

KT22 13.30 14.00 WF1-WF9, WF12, WF14-WF15, WF17 13.00 14.00

KT23-KT24, LS1-LS12, LS27 13.00 14.00

Country Country Code Sending Zones Receiving Zones

Country Country Code Sending Zones Receiving Zone

How to use this section

Rates in this section apply when the shipping charges

Billable weight for small package shipments

How To Calculate Billable Weight UPS Express Envelope

For multiple-package shipments, total the billable weight of all packages

The maximum weight for an individual package is 70kg. If you need to

To determine the rate for a shipment with multiple packages weighing in

Billable weight for UPS Worldwide Express Freight shipments

Freight Billable Weight: Using a Pallet*

1 Pallet 90 cm 90 cm 90 cm 143 kg 19 kg 162 kg 146 kg 162 kg

UPS Express Plus

UPS Express Envelopes

UPS Express Envelopes

UPS Express Saver

UPS Express Envelopes

Single package shipments

UPS Worldwide Express Freight

UPS Worldwide Express Freight

SECTION 2 How to calculate your shipment rate:

Changes to rates and additional charges

How to use this section

Rates in this section apply when the shipping charges

Billable weight for small package shipments

Letter weight limit

Billable weight for UPS Worldwide Express Freight shipments